Use of retailer mobile apps doubled in 2018

Customer satisfaction with retailer mobile apps is at 83%, and 49% are using the apps to make purchases, according to Synchrony. 

By Dan Alaimo • Aug. 28, 2018

Costco adopts Apple Pay as it embraces contactless payments

Costco reportedly has started accepting Apple Pay just days after completing its deployment of contactless payment technology, according to MacRumors.

By Dan O'Shea • Aug. 22, 2018

Explore the Trendline➔

The state of loss prevention in retail

The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies. 

By Retail Dive staff

C-store chain Ricker’s partners with Skip for mobile checkout

An Indiana convenience store chain is the latest company to adopt a mobile "just walk out" checkout option.

By Dan O'Shea • Aug. 21, 2018

The Information: Only 2% of Alexa users reportedly purchase off the devices

The publication cited "two people briefed on the company's internal figures" for the statistic, and also claimed that of those 2%, 90% didn't make a second purchase.

By Dan Alaimo • Aug. 8, 2018

Abercrombie & Fitch cashes in on Venmo for mobile payments

The payment option, popular with millennials and Gen Z, is now available when checking out on the Abercrombie or Hollister apps.

By Robert Williams • Aug. 8, 2018

Blockchain to drive $164B in efficiencies for retail by 2030

Cost savings and efficiencies from blockchain will accelerate dramatically in the coming decade for retail and e-commerce, according to a new report.

By Dan Alaimo • Aug. 2, 2018

Alphabet backs mobile scanning developer Scandit

A venture capital arm of Google's parent is now behind a Swiss company that promises big advances in the use of mobile cameras for retail scanning.

By Dan Alaimo • July 27, 2018

Walmart puts Capital One in its wallet with credit card deal

The deal is meant to accelerate the retail giant's efforts to modernize payments and is a major blow to the business of Synchrony, Walmart's previous credit card partner, The Wall Street Journal reported.

By Dan O'Shea • July 27, 2018

Guess US stores add Alipay’s mobile wallet to reach Chinese tourists

A geolocation-based "Discover" function within the app lets travelers find nearby Guess stores, receive promotions and make purchases.

By Robert Williams • July 25, 2018

EBay to accept Apple Pay, offer seller financing through Square

The online marketplace is broadening its payments options and looking to give its sellers more financial support.

By Dan O'Shea • July 24, 2018

Study: Shoppers prefer Apple Pay but spend more with Walmart Pay

Merchants can gain a competitive edge over Apple Pay by highlighting discount- and shopping-focused app features.

By Robert Williams • July 19, 2018

Amazon Go competitor raises $5.5M

Standard Cognition, a prominent player in the rising cashierless technology sector, has now raised $11.2 million to date.

By Dan O'Shea • July 18, 2018

Leveraging the evolving payment moment

With consumers hungry for easier retail experiences, merchants look to up their pace with seamless payments that strengthen brand loyalty and increase conversions.

By Wirecard Staff • July 16, 2018

Facebook payments patent reveals e-commerce ambitions

In a recent patent filing, the social media network described a plan to streamline AI-driven payments through Messenger.

By Dan Alaimo • July 13, 2018

Walmart mulls credit card switch

The retailer's credit business is unlikely to carry the level of perks found at other retailers, and a switch could be tricky, as Costco found out two years ago.

By Daphne Howland • July 13, 2018

BJ’s Wholesale accepts PayPal in latest digital move

The wholesale club is aggressively expanding online and mobile capabilities following its IPO, adding new digital payment options to streamline transactions. 

By Dan O'Shea • July 10, 2018

Why virtual reality won’t revolutionize retail, but scan-and-go will

From robots to digital pickup towers, technology is deeply intertwined with retail. But which innovations are taking off and which are spewing smoke?

By Cara Salpini • July 3, 2018

Amazon teams with Amex for small business credit card

This news comes three months after Amazon was reportedly in talks with JPMorgan Chase and other banks about launching a small business credit card.

By Dan O'Shea • June 27, 2018

Venmo rolls out debit card

A year after reports claimed such a move was on the table, the payments service is allowing users to make purchases anywhere Mastercard is accepted.

By Dan O'Shea • June 25, 2018

Alibaba is updating 400 RT-Marts with tech

In-store shoppers can use the Mobile Taobao app to scan bar codes and place products in a virtual shopping cart, pay for them through Alipay and then have products shipped to home.

By Dan Alaimo • June 20, 2018

Google to invest $550M in JD.com in blow to Amazon, Alibaba

The tech giant follows in the footsteps of Walmart and China's Tencent, becoming the latest player to invest in juggernaut JD.com.

By Dan O'Shea • June 19, 2018

Survey finds many retailers have paid off ransomware hackers

Retailers admit to paying ransoms to hackers, but a newly formed group within the industry designed to promote payment security could help stop the practice. 

By Dan O'Shea • June 14, 2018

Report: Microsoft creating cashierless tech to battle Amazon Go

The tech giant could be emerging as a new 800-pound gorilla in the cashierless checkout technology market, according to Reuters.

By Dan O'Shea • June 14, 2018

Amazon reportedly picks 2 Chicago sites for Go stores

The e-commerce giant has chosen two sites known for high foot traffic volumes as locations for its first two cashierless convenience stores in the city. 

By Dan O'Shea • June 11, 2018

PayPal acquires AI-driven predictive marketing company Jetlore

PayPal's latest acquisition shows it is looking beyond payments to make itself a more valuable partner for retailers.

By Dan O'Shea • May 31, 2018