Operations: Page 171


  • Florida is the latest state to create e-commerce tax

    After the Supreme Court opened the door for online sales tax collection, most states have passed laws that do just that. 

    By April 22, 2021
  • Away founders Steph Korey and Jen Rubio
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    Courtesy of Away
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    Away co-founder Jen Rubio takes over as CEO

    From co-founder Steph Korey to Lululemon exec Stuart Haselden, the CEO torch has now been passed to Rubio as the brand preps for a travel comeback.

    By April 22, 2021
  • Products are locked up at a Target store in Manhattan in New York City. Explore the Trendline
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    Spencer Platt / Staff via Getty Images
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    Trendline

    The state of loss prevention in retail

    The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies. 

    By Retail Dive staff
  • A Climate Neutral Certified label
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    Courtesy of Climate Neutral
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    Allbirds, Reformation join largest class of Climate Neutral Certified companies

    As retailers look for ways to reduce their carbon footprints, 330 companies will be certified this year, including 52 fashion and apparel brands.

    By April 22, 2021
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    Republic Services
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    RILA lays out climate priorities for retailers

    The trade group is looking for ways to collaborate with policymakers on the environment as both companies and consumers scrutinize impacts. 

    By April 21, 2021
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    Daphne Howland/Retail Dive
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    Nearly a third of small retailers still can't pay their rent

    More than half of minority-owned small businesses couldn't cover April rent, but these are improvements from March's highs, referral network Alignable found.

    By April 21, 2021
  • A tree branch frames a Kohl's store on a sunny day.
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    "Kohl's" by Mike Mozart is licensed under CC BY 2.0
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    Kohl's Tommy Hilfiger partnership is another blow to Macy's, malls

    The retailer has amassed an impressive roster of brands that are otherwise fleeing department stores.

    By April 20, 2021
  • Lululemon launches Earth Dye collection alongside resale program
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    Courtesy of Lululemon
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    Lululemon to launch resale program for 'like new' products

    The initiative will start in just two markets, California and Texas, and comes about a week after Nike launched its footwear refurbishment program.

    By April 20, 2021
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    Igor Alecsander via Getty Images
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    Opinion

    Retailers: It's time to move beyond outdated business models

    Pay attention to these five areas as you plan for the future, writes Kaufman Rossin's N.K. "Trip" Tripathy.

    By N.K. "Trip" Tripathy • April 20, 2021
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    Courtesy of Gap Inc.
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    Athleta to move into Canada

    Gap Inc.'s activewear company is moving into the home turf of perhaps its most formidable rival, Lululemon.

    By April 20, 2021
  • External shot of Camping World store.
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    Courtesy of Business Wire
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    Camping World brings on Ulta, Walmart vets

    The retailer hired Elizabeth Garry and Jessica Wegner to focus on omnichannel growth and manage customer acquisition and retention, respectively.

    By Tatiana Walk-Morris • April 20, 2021
  • A GameStop storefront in a mall
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    Cara Salpini/Retail Dive
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    Game over for GameStop CEO

    As gaming shifts to streaming, George Sherman's exit after two years as chief executive continues a leadership shakeup at the beleaguered retailer.

    By April 19, 2021
  • How returns impact the environment
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    Adeline Kon/Retail Dive
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    Don't make it free, don't make it easy: How retailers can support sustainable returns

    Consumers returned $428 billion in merchandise last year. Retailers need to change systems for the sake of the environment and the bottom line. 

    By April 19, 2021
  • Walmart teams up with autonomous vehicle car company Cruise to deliver groceries
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    Courtesy of Walmart
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    Walmart invests in autonomous vehicle startup Cruise

    The venture will help the retailer's goals of developing a last-mile delivery system that's fast, low-cost and scalable. 

    By Tatiana Walk-Morris • April 16, 2021
  • Todd Kahn, Coach brand CEO
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    Courtesy of Tapestry
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    Tapestry sticking with Coach CEO

    Todd Kahn took the role on an interim basis amid last year's leadership turmoil and, with 13 years at the company, represents stability.

    By April 16, 2021
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    Courtesy of Bed Bath & Beyond
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    Closures, banner divestitures send Bed Bath & Beyond net sales down 16% in Q4

    But COO John Hartmann tells Retail Dive he remains confident in the strides the retailer has made in its three-year transformation plan.

    By April 15, 2021
  • GreyOrange, Tompkins Robotics team up on 'zero walk' fulfillment

    As retail companies try to keep up with rising e-commerce sales and increased operations, many are investing heavily in automation.

    By Matt Leonard • April 15, 2021
  • The outside of a Target location in Martinsburg, Virginia
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    Courtesy of Target
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    Target tests new method to deliver packages faster

    The retailer is running trials on its Shipt delivery capabilities in its recently opened Minneapolis sortation center.  

    By Maria Monteros • April 15, 2021
  • Opinion

    The shift to the suburbs predates COVID-19. Did retailers miss the signs?

    As suburban populations grew over the past decade, retailers consistently ignored the trend in favor of cities, writes Euromonitor International's Bob Hoyler.

    By Bob Hoyler • April 15, 2021
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    Getty Images
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    Amazon's Jeff Bezos: 'We need a better vision for our employees' success'

    In his final letter to shareholders as chief, the executive acknowledged a recent unionization effort and outlined a broad vision for creating value. 

    By April 15, 2021
  • More retailer mobile apps offer PayPal than Apple Pay: report

    Incognia's study also found that Sephora, Lowe's and Home Depot had the lowest in-app checkout friction for delivery purchases. 

    By Tatiana Walk-Morris • April 15, 2021
  • Macy’s Backstage opening 45 shop-in-shops

    Betting big on off-price, the department store will operate 10 more spaces than originally planned, along with more freestanding stores.

    By April 15, 2021
  • A planned Sephora at Kohl's experience
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    Courtesy of Business Wire
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    Kohl's shakes up board, pacifying activists

    Two board members, including the chairman, will depart, while three new independent directors will join at the retailer's upcoming annual meeting.

    By April 14, 2021
  • Dollar General to hire 20K new employees across its business

    As the discounter expands its footprint and offering, it's looking to add staffers for its stores, warehouses, trucks and customer support center.

    By April 14, 2021
  • REI marketing materials
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    Courtesy of REI
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    REI pushes on climate neutrality, doubles used gear sales in 2020

    Far from shaking its foundations, the pandemic led the retailer to double down on environmental causes, including launching an activism platform.

    By April 14, 2021
  • A cardboard box with a round light-blue logo and the words "Stitch Fix" leans against a bright yellow door.
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    Courtesy of Stitch Fix
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    Stitch Fix founder to step down as chief executive

    Former Bain partner Elizabeth Spaulding, who arrived early last year, will replace Katrina Lake, who will move on to lead the board.

    By April 14, 2021