FedEx to add 16 automated facilities ahead of peak season

The technology enables FedEx to adjust to volume fluctuations, but the logistics provider may struggle to hire enough package handlers.

By Matt Leonard • June 28, 2021

CEO Jeff Gennette: 'Macy's is a healthier business coming out of the pandemic'

Not all analysts agree, and some caution that the department store retailer has a lot more work to do.

By Daphne Howland • June 25, 2021

Explore the Trendline➔

The state of loss prevention in retail

The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies. 

By Retail Dive staff

'Listen to the frontline': Hubert Joly on the art of the turnaround at Best Buy

The former CEO's own friends called him crazy for taking on a retailer left for dead. Today Best Buy is the poster child of thriving in the Amazon age.

By Ben Unglesbee • June 25, 2021

Walmart boosts shopper acceptance of substitutions with deep learning AI

The retailer is using technology to improve customer satisfaction and streamline order picking for online grocery orders.

By Catherine Douglas Moran • June 25, 2021

Best Buy plans to spend $1.2B on diverse suppliers across its business

The retailer joins Target and others in an effort to diversify supplier bases. The initiatives' success depends on their centrality within an organization. 

By Ben Unglesbee • June 24, 2021

All retailers win as biggest Prime Day ever pushes US e-commerce above $11B

Online sales surpassed Cyber Monday and Amazon benefited the most, but the early summer event got shoppers into stores, too.

By Daphne Howland • June 24, 2021

Chico's brings on Macy's vet to lead merchandising and design

Nancy Johnson has extensive experience launching and revitalizing private labels at the department store. 

By Kaarin Moore • June 24, 2021

US needs 330M square feet of warehouse space to keep up with e-commerce: CBRE

Retailers looking to build or rent new real estate face potential sticker shock.

By Matt Leonard • June 24, 2021

The Backroom: In e-commerce, it's growth versus profits

In 2020, digital operations saved retailers when consumers couldn't or wouldn't visit stores. But how sustainable is online retail in the long run?

By Daphne Howland • June 24, 2021

With used apparel sales set to reach $77B in 5 years, more retailers join in, ThredUp finds

The segment, which may outpace the wider market eleven-fold in that time, is upending fast fashion, according to a report from the secondhand site.

By Daphne Howland • June 23, 2021

Nordstrom to open 21 Indochino custom apparel shops in stores

The partnership expands the department store's men's category with made-to-measure suiting. 

By Kaarin Moore • June 23, 2021

SKU'd: Everybody is getting into resale. But are there enough great clothes to make it work?

Apparel retailers may now have to reckon with the proliferation of years of cheap manufacturing practices.

By Kaarin Moore • June 23, 2021

With $200M from private equity, Saks Off 5th online will go it alone

Owner HBC earlier this year similarly split up its full-line operations at Saks Fifth Avenue, and is hanging onto all its Saks-related real estate.

By Daphne Howland • June 22, 2021

Target commits to new sustainability, equity goals

The retailer plans to make 100% of its private label products "designed for a circular future" by 2040.

By Maria Monteros • June 22, 2021

Levi Strauss COO: Our products are 'the antithesis of fast fashion'

The company will come out with its first full sustainability report in Q4, according to Chief Operating Officer Liz O'Neill. 

By Kaarin Moore • June 22, 2021

PayPal to increase merchant fees in August

The company is raising some U.S. transaction fees despite a crowd of competitors angling to lure merchants and consumers to alternative payment services. 

By Lynne Marek • June 22, 2021

G-III Apparel COO to step down from role

Wayne Miller has been with the company for 23 years and will assume a senior strategic adviser position.

By Kaarin Moore • June 21, 2021

Visa's Tap to Phone pilot comes to the US

The new payment option allows merchants to convert their android smartphones into point-of-sale systems to accept tap payments.

By Vaidik Trivedi • June 21, 2021

Walmart invests in DroneUp

The retailer tested hundreds of deliveries of COVID-19 test kits last year. Now it's seeking drone delivery at scale.

By Ben Unglesbee • June 18, 2021

Glossier gets back into physical retail with plans for 3 stores

The DTC beauty brand's two permanent stores were shut down due to the pandemic, and these openings replace them.

By Cara Salpini • Updated June 18, 2021

Sharon Chuter's Uoma teams up with Walmart on exclusive beauty line

Chuter's Pull Up for Change has demanded that corporate America in general and beauty companies in particular do right by Black brands and entrepreneurs.

By Daphne Howland • June 18, 2021

Shopify to offer Shop Pay to all Facebook, Google merchants

The move makes the tool available to sellers across platforms — even those who don't use Shopify's online store. 

By Tatiana Walk-Morris • June 18, 2021

Victoria's Secret is (finally) trying to get women's attention

The brand's board will be almost totally female, and its angels have been replaced with a collective of powerful women. Will the turnabout work?

By Daphne Howland • June 17, 2021

Staples Inc. parts with CEO as owner Sycamore Partners plots Office Depot takeover

The chief of the Staples distribution business is out as the Staples retail company tries to acquire a rival.

By Ben Unglesbee • Updated June 18, 2021

Neiman Marcus appoints fashion and lifestyle director

In the newly created role, Net-a-Porter and MyTheresa vet Lisa Aiken will identify emerging trends and expand exclusive partnerships.

By Kaarin Moore • June 17, 2021