Operations: Page 143


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    Deep Dive

    Supply chains were made to be broken. Will the industry fix them?

    All kinds of things can go wrong with long, complicated networks of firms spanning the globe and often concentrated by geography. Last year, it all went wrong. 

    By Jan. 31, 2022
  • Mattress Firm storefront.
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    Permission granted by Mattress Firm
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    9 things you should know about Mattress Firm's IPO filing

    The retailer is heavily in debt and gave leadership $135 million in bonuses this September "in recognition of efforts made to emerge from bankruptcy."

    By Jan. 31, 2022
  • Products are locked up at a Target store in Manhattan in New York City. Explore the Trendline
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    Spencer Platt / Staff via Getty Images
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    Trendline

    The state of loss prevention in retail

    The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies. 

    By Retail Dive staff
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    Drew Angerer via Getty Images
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    Returns from 2021 could total $761B: NRF

    As customers return more merchandise than previous years, retailers must contend with the increasing costs of returned items. 

    By Tatiana Walk-Morris • Jan. 28, 2022
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    Tim Boyle via Getty Images
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    Home Depot names Ted Decker CEO

    Decker, the retailer's chief operating officer, succeeds Craig Menear, who's held the top spot since 2014.

    By Jan. 28, 2022
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    Courtesy of Walmart
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    Walmart’s store redesign could spell more trouble for department stores

    The store includes more dynamic displays, QR codes and digital screens that "create opportunities for digital exploration," according to the retailer. 

    By Jan. 28, 2022
  • Adidas store in Shanghai
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    Courtesy of Adidas
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    Adidas to hire more than 2,800 employees in 2022

    The hiring announcement comes in the same week that Reebok, soon to be acquired by Authentic Brands, confirmed layoffs.

    By Jan. 28, 2022
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    Citing illegal price fixing, Washington state shuts down 'Sold by Amazon' nationwide

    In addition to ending the program, the e-commerce giant will pay the state attorney general's office $2.25 million, which will go toward its antitrust fights.

    By Jan. 27, 2022
  • Exterior shot of a Glossier logo on its storefront.
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    Courtesy of Glossier
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    CEO Emily Weiss admits Glossier 'made some mistakes' as it lays off more than 80 employees

    "Over the past two years, we prioritized certain strategic projects that distracted us from the laser-focus we needed to have on our core business," Weiss said.

    By Jan. 27, 2022
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: The surprising importance of the retail middleman, with BMO Capital Markets' Simeon Siegel

    The last two decades of retail disruption were supposed to mean the death of wholesale. Recent research shows that brands should think twice about that.

    By Retail Dive Staff • Jan. 27, 2022
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    Daphne Howland/Retail Dive
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    Bed Bath & Beyond downgraded by Moody's

    The retailer has challenges ahead as the pandemic boom in home goods unwinds and supply chain challenges eat into sales and profits. 

    By Jan. 27, 2022
  • Reebok
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    Courtesy of Authentic Brands
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    Reebok to lay off 150 employees as Authentic Brands takes over

    The layoffs, most of which are at the company's Boston headquarters, are in preparation for "a new operating model."

    By Jan. 26, 2022
  • Wayfair taps Walmart vet as CTO

    Fiona Tan joined the online furniture company in 2020 and succeeds Jim Miller, who's held the role since 2019.

    By Jan. 26, 2022
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    Allison Joyce/Getty Images via Getty Images
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    Supply chain snags could knock out $17B in apparel and footwear profit in 2022: report

    Backups and bottlenecks persist, putting pressure on profits. And only 12% of organizations in the sector are leading in resilience, according to Kearney. 

    By Jan. 26, 2022
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    oatawa via Getty Images
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    San Francisco startups vie for checkout dominance

    In the crowded checkout technology space, startups Bolt and Fast are competing to become the company known for making the process smoother and speedier.

    By Caitlin Mullen • Jan. 26, 2022
  • Nike's Nike Refurbished program
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    Courtesy of Nike
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    Nike says a 'sole train' helped mitigate supply chain disruptions

    The company added 1,000 robots to sort and pack products, helping triple its order capacity over the past two holiday seasons, COO Andrew Campion said.

    By Colin Campbell • Jan. 26, 2022
  • Wilson New York flagship
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    Permission granted by Wilson Sporting Goods
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    ‘We’re probably late to the game:’ Wilson exec on the brand’s New York flagship and DTC strategy

    Gordon Devin, president of Wilson Sportswear, discusses the sports brand's recent pivot to DTC and what it's planning for future store locations.

    By Jan. 25, 2022
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    Daphne Howland/Retail Dive
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    Victoria's Secret will sell stake in China business for $45M

    Hong Kong-based lingerie maker Regina Miracle, a longtime supplier, is buying a 49% stake and will run the brand's stores and website there.

    By Jan. 25, 2022
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    Parachute
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    Parachute hires Gap vet as first chief merchandising officer

    The DTC bedding brand has been working to fill out its C-suite with seasoned retail veterans as it looks to accelerate growth.

    By Jan. 25, 2022
  • Rendering of Amazon Go store in Mill Creek, Washington
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    Courtesy of Amazon
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    Amazon Go convenience stores are headed to suburbia

    The retail concept is a way to reach on-the-go shoppers outside of the downtown locations where existing Amazon Go stores are located.

    By Sam Silverstein • Jan. 25, 2022
  • Self-checkout area Safeway store at 415 14th Street, SE, Washington, D.C., on Aug. 11, 2020. Store opened Aug. 12, 2020.
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    Sam Silverstein/Retail Dive
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    Deep Dive

    Automation beckons retailers as labor challenges endure

    Technologies like self-checkout and ordering kiosks are offering relief to grocers unable to hire enough workers to handle essential functions.

    By Sam Silverstein • Jan. 25, 2022
  • The arms of a person wearing a striped shirt can be seen taking an envelope out of a box filled with clothes.
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    Courtesy of Stitch Fix
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    Stitch Fix taps Visa exec as CTO

    Sachin Dhawan fills a post left vacant since 2020, when Cathy Polinsky left the apparel e-retailer.

    By Jan. 24, 2022
  • A Sears store going out of business in 2020
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    Daphne Howland/Retail Dive
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    Sears gets smaller with Florida store closure

    Kmart and Sears department stores are an endangered species, with just a few of each remaining — and the count is getting smaller all the time.

    By Jan. 24, 2022
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    Courtesy of Kohl's
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    Kohl's acknowledges takeover interest

    The department store, under pressure from activist investors, reportedly received offers from firms including Sycamore Partners and Acacia Research.

    By Jan. 24, 2022
  • What would you do with a windfall of $500 million?
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    Adeline Kon/Retail Dive/Retail Dive
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    Q&A

    The $500M Question: Under Armour COO Colin Browne

    How to spend half a billion dollars in hypothetical money? The athletic brand's operations chief would double down on the circular supply chain. 

    By Jan. 24, 2022
  • 7-Eleven launches 7Now Gold Pass.
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    Courtesy of 7-Eleven
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    7-Eleven introduces subscription delivery service

    For $5.95 a month, shoppers can get items delivered by the convenience store in about 30 minutes.

    By Jan. 24, 2022