Study: 70% of retailers planning IoT investments

By 2021, nearly 80% of retailers will be able to customize in-store experiences by leveraging location technology that tells them when specific customers are in their brick-and-mortar sites.

By Dan O'Shea • March 9, 2017

Dollar General tags Checkpoint for EAS deployment in 2,800 stores

The discount retailer is turning to Electronic Article Surveillance technology in an effort to deter shoplifting.

By Dan O'Shea • March 6, 2017

Survey: Hacking incidents, security concerns not derailing online spending

Only 4% of consumers have stopped shopping online altogether as a result of cyberattacks and data breaches.

By Dan O'Shea • Feb. 21, 2017

Cybersecurity: What retailers need to know

From the biggest security risks facing the industry to how to defend against them, here are the trends to key in on.

By Jason Ankeny, Corinne Ruff • Feb. 15, 2017

3 trends shaping retail cybersecurity in 2017

Nearly one in three retailers have already suffered revenue losses as a result of a cyberattack — and the worst is still to come. But understanding digital threats can help neutralize them.

By Jason Ankeny • Feb. 13, 2017

Rise of the learning machines: How AI is becoming the newest weapon in the fraud fight

While artificial intelligence is synonymous with customer interaction tools like chatbots and Amazon’s Alexa, it also can wage battle against payment and transaction fraud — both in stores and online.

By Dan O'Shea • Feb. 13, 2017

How cybersecurity vulnerabilities can destroy retailers' reputations

Merchants keep falling prey to cybercrime, but retail executives keep diverting attention and funding elsewhere. The problem is it could cost them customers — in some cases, forever.

By Jason Ankeny • Feb. 13, 2017

What retailers need to know about cybersecurity

Annual global costs tied to destruction of data, intellectual property theft, lost productivity and fraud are on pace to reach $6 trillion by 2021. Here's how retailers can avoid becoming a statistic.

By Jason Ankeny • Feb. 13, 2017

Javelin: 15M identity fraud victims in 2016, $16B in losses

The study identified a 40% rise in card-not-present fraud, and found that the increase in EMV cards and terminals was a catalyst for driving criminals to shift to fraudulently opening new accounts.

By Dan O'Shea • Feb. 1, 2017

How Sears arrived at death's door

With the glory days behind, and no clear path into the future, many wonder if bankruptcy is inevitable for the once-powerful retailer.

By Laura Klepacki • Jan. 26, 2017

Mall landlords increasingly walking away from struggling properties

Larger landlords aren’t necessarily paying for their moves in their credit ratings, though, and some malls are doing just fine, The Wall Street Journal reports.

By Daphne Howland • Jan. 25, 2017

5 technologies reshaping retail in 2017

Robotics and drone delivery are just two of the innovations poised to wield greater influence on retail operations this year.

By Dan O'Shea • Jan. 19, 2017

Alibaba launches Big Data Anti-Counterfeiting Alliance

The announcement comes just weeks after Alibaba's Taobao marketplace landed back on the United States Trade Representative’s Notorious Markets blacklist.

By Daphne Howland • Jan. 18, 2017

Kroll: More than 80% of businesses were fraud victims over last year

Current and former employees are the most common perpetrators of fraud, cyber and security incidents, according to risk solutions provider Kroll's Annual Global Fraud and Risk Report.

By Dan O'Shea • Jan. 17, 2017

For first time, Alibaba sues Taobao merchants over fakes

The Chinese e-commerce giant has filed suit against two sellers, alleging sales of counterfeit Swarovski watches.

By Daphne Howland • Jan. 4, 2017

Alibaba recruiting brands to escalate fight against fakes

The Chinese e-commerce colossus is establishing an anti-counterfeit advisory board to include brands and trade associations, but details are murky at best — and trust is low.

By Daphne Howland • Dec. 23, 2016

Amazon lands US patent covering drone security measures

The e-commerce giant noted in its original 2014 patent filing that drones and their on-board communication and data systems could be targeted by malicious hackers.

By Dan O'Shea • Dec. 22, 2016

US Trade office re-lists Alibaba's Taobao in Notorious Markets report

Alibaba blamed the political climate in the U.S. and called the move “counterproductive.”

By Daphne Howland • Dec. 22, 2016

Tiffany festoons NYPD-sanctioned pathway near Trump Tower

Retailers near Trump Tower on Fifth Avenue in New York City are suffering falling traffic due to increased security and daily protests.

By Daphne Howland • Dec. 20, 2016

Akamai acquires bot security upstart Cyberfend

Cyberfend's bot-related security and detection solutions will help Akamai grow its bot management and mitigation services for several industries, including retail.

By Dan O'Shea • Dec. 19, 2016

Wal-Mart facing more local pressure to deal with crime

Legislators from Minnesota's Twin Cities region contend Wal-Mart is hurting the community's bottom line by leaning too much on local law enforcement.

By Daphne Howland • Dec. 19, 2016

Report: December brings weather-driven apparel sales lift

Retailers have complained about unseasonable weather hurting sales the past two holiday seasons, but this year the cold is boosting demand for winter gear already.

By Daphne Howland • Dec. 9, 2016

Labor group pressures Wal-Mart to solve escalating crime problem

Violent crime is taxing law enforcement and putting employees and customers at risk, according to Making Change at Walmart.

By Daphne Howland • Dec. 8, 2016

Visa to acquire payment authenticator CardinalCommerce

The deal will enable Visa to expand Cardinal’s products and services globally and to boost fraud protection as digital payments expand to additional channels.

By Daphne Howland • Dec. 2, 2016

MasterCard rolls out AI-based fraud detection and decision service

The value of false credit card declines is more than 13 times the total amount lost to actual card fraud, researchers estimate.

By Dan O'Shea • Nov. 30, 2016