Survey: Just 29% of retail employees can identify data security best practices

Retail employees scored poorly in many key risk areas, including identifying phishing attempts, safe social media use and incident reporting, according to a report from MediaPro.

By Dan O'Shea • April 25, 2017

Mastercard tests biometric, EMV payment authentication

The company said it has conducted multiple tests in South Africa of a payment card equipped with biometric security as an extra layer of consumer protection.

By Dan O'Shea • April 23, 2017

Explore the Trendline➔

The state of loss prevention in retail

The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies. 

By Retail Dive staff

UPS taps beacon technology to curb misloaded packages

UPS is rolling out a system of scanners connected to beacons that alert delivery truck loaders when a package has been placed on the wrong truck.

By Dan O'Shea • April 17, 2017

Survey: Cross-channel commerce errors costing retailers millions

Product content network 1WorldSync also found that 51% of merchants can’t support mobile commerce, and 80% don’t integrate product information management across web, mobile apps and physical stores.

By Dan O'Shea • April 10, 2017

Report: Amazon Marketplace sellers hacked, robbed of thousands in sales

Hacks of dormant third-party seller accounts also have been on the increase: In these cases, non-existent products are offered at steep discounts in an effort to steal payment information from customers who try to buy them.

By Dan O'Shea • April 10, 2017

GameStop e-commerce site 'likely' hacked, card data potentially stolen

Customer card numbers, expiration dates, names, addresses and card verification values are among the information potentially compromised between mid-September 2016 and the first week of February.

By Dan O'Shea • April 9, 2017

Target taps Avery Dennison for massive RFID project

The retailer is deploying the technology for a variety of inventory management and customer experience needs, with an emphasis on apparel and home products.

By Dan O'Shea • April 3, 2017

Mastercard acquires behavioral biometrics security firm NuData to boost IoT protections

NuData’s NuDetect product identifies authentic users from potential fraudsters based on behavioral biometric indicators displayed during their online, mobile app and smartphone interactions.

By Dan O'Shea • March 30, 2017

FICO: Compromised debit cards surged 70% in 2016

Compromises of ATMs and merchant devices in the U.S. rose 30%, following a six-fold increase in 2015, and the average duration of a compromise fell from 14 days in 2015 to 11.

By Dan O'Shea • March 29, 2017

Distil: Bot attacking websites in effort to steal gift card balances

GiftGhostBots use a rolling list of number combinations to test about 1.7 million gift card account numbers per hour in attempts to gain access to those cards and request balance information.

By Dan O'Shea • March 26, 2017

Study: 70% of retailers planning IoT investments

By 2021, nearly 80% of retailers will be able to customize in-store experiences by leveraging location technology that tells them when specific customers are in their brick-and-mortar sites.

By Dan O'Shea • March 9, 2017

Dollar General tags Checkpoint for EAS deployment in 2,800 stores

The discount retailer is turning to Electronic Article Surveillance technology in an effort to deter shoplifting.

By Dan O'Shea • March 6, 2017

Survey: Hacking incidents, security concerns not derailing online spending

Only 4% of consumers have stopped shopping online altogether as a result of cyberattacks and data breaches.

By Dan O'Shea • Feb. 21, 2017

Cybersecurity: What retailers need to know

From the biggest security risks facing the industry to how to defend against them, here are the trends to key in on.

By Jason Ankeny, Corinne Ruff • Feb. 15, 2017

3 trends shaping retail cybersecurity in 2017

Nearly one in three retailers have already suffered revenue losses as a result of a cyberattack — and the worst is still to come. But understanding digital threats can help neutralize them.

By Jason Ankeny • Feb. 13, 2017

Rise of the learning machines: How AI is becoming the newest weapon in the fraud fight

While artificial intelligence is synonymous with customer interaction tools like chatbots and Amazon’s Alexa, it also can wage battle against payment and transaction fraud — both in stores and online.

By Dan O'Shea • Feb. 13, 2017

How cybersecurity vulnerabilities can destroy retailers' reputations

Merchants keep falling prey to cybercrime, but retail executives keep diverting attention and funding elsewhere. The problem is it could cost them customers — in some cases, forever.

By Jason Ankeny • Feb. 13, 2017

What retailers need to know about cybersecurity

Annual global costs tied to destruction of data, intellectual property theft, lost productivity and fraud are on pace to reach $6 trillion by 2021. Here's how retailers can avoid becoming a statistic.

By Jason Ankeny • Feb. 13, 2017

Javelin: 15M identity fraud victims in 2016, $16B in losses

The study identified a 40% rise in card-not-present fraud, and found that the increase in EMV cards and terminals was a catalyst for driving criminals to shift to fraudulently opening new accounts.

By Dan O'Shea • Feb. 1, 2017

How Sears arrived at death's door

With the glory days behind, and no clear path into the future, many wonder if bankruptcy is inevitable for the once-powerful retailer.

By Laura Klepacki • Jan. 26, 2017

Mall landlords increasingly walking away from struggling properties

Larger landlords aren’t necessarily paying for their moves in their credit ratings, though, and some malls are doing just fine, The Wall Street Journal reports.

By Daphne Howland • Jan. 25, 2017

5 technologies reshaping retail in 2017

Robotics and drone delivery are just two of the innovations poised to wield greater influence on retail operations this year.

By Dan O'Shea • Jan. 19, 2017

Alibaba launches Big Data Anti-Counterfeiting Alliance

The announcement comes just weeks after Alibaba's Taobao marketplace landed back on the United States Trade Representative’s Notorious Markets blacklist.

By Daphne Howland • Jan. 18, 2017

Kroll: More than 80% of businesses were fraud victims over last year

Current and former employees are the most common perpetrators of fraud, cyber and security incidents, according to risk solutions provider Kroll's Annual Global Fraud and Risk Report.

By Dan O'Shea • Jan. 17, 2017

For first time, Alibaba sues Taobao merchants over fakes

The Chinese e-commerce giant has filed suit against two sellers, alleging sales of counterfeit Swarovski watches.

By Daphne Howland • Jan. 4, 2017