Amazon pilots returns at Staples stores

With a relatively small store footprint, the e-commerce giant has forged partnerships with rivals and others to facilitate returns.

By Nate Delesline III • Dec. 9, 2022

Shein to invest $15M in supplier factories

After a critical documentary looked at labor practices in its supply chain, the fast fashion giant also said it is doubling what it spends on audits.

By Ben Unglesbee • Dec. 8, 2022

Explore the Trendline➔

Inside retail supply chains

Companies looking to curry favor with customers, trim logistical expenses and improve efficiency, are reorganizing operations.

By Retail Dive staff

Dollar General takes $40M hit from delays in temporary warehouse openings

The company had to use suboptimal distribution networks and pay more in fees due to slowdowns in returning shipping containers. 

By Max Garland • Dec. 6, 2022

Instacart adds holiday tree same-day delivery

The company is using its recently launched Big & Bulky fulfillment service to bring live and artificial trees to customers’ homes. 

By Catherine Douglas Moran • Dec. 6, 2022

Gap reaps benefits from lower air freight rates

Retailers are growing more optimistic about freight-related tailwinds as rates become more favorable heading into the new year.

By Kelly Stroh • Dec. 6, 2022

Walgreens launches 24-hour same-day delivery

The pharmacy chain has enlisted multiple delivery platforms to carry out its same-day deliveries in recent years.

By Tatiana Walk-Morris • Dec. 2, 2022

Foot Locker opens $40M Nevada distribution center for West Coast

The facility will serve more than 300 stores and cut shipping times in the region by more than 50%.

By Alejandra Carranza • Dec. 1, 2022

House passes bills to avert US rail shutdown, add paid sick leave

The vote comes just two days after President Joe Biden urged congressional intervention, warning “a rail shutdown would devastate our economy.”

By Sarah Zimmerman • Dec. 1, 2022

Reverse logistics for apparel: Automation does it better

The reverse logistics process is a time-consuming and costly undertaking for businesses. How can automation address the challenges of reverse logistics?

Nov. 28, 2022

Poshmark creates Secondhand Sunday holiday

The resale site’s research suggests that shoppers are turning to used items to save money amid inflation concerns.

By Tatiana Walk-Morris • Nov. 23, 2022

Macy’s establishes mini distribution centers at 35 stores

The conversions give the retailer a closer delivery presence to customers, which will be advantageous during the holiday season. 

By Sarah Zimmerman • Nov. 23, 2022

Running brand On adds apparel to resale program

Following the success of its footwear recommerce business, the running brand is adding tops, pants, running tights, jackets and other apparel items.

By Tatiana Walk-Morris • Nov. 22, 2022

USPS better equipped for 2022 holidays after past peak struggles

The Postal Service will be less reliant on “peak season heroics” this year, an agency representative said at a House subcommittee hearing.

By Max Garland • Nov. 21, 2022

5 tech revolutions that haven’t happened (at least not yet)

Why isn’t the sky darkened by drones? Why do cash registers still exist? Will robots take all sales floor jobs? We consider the answers to these and more.

By Ben Unglesbee • Nov. 16, 2022

4 ways to improve the BOPIS experience for maximum retention

Retailers are always looking for new ways to remain competitive and keep customers coming back.

Nov. 14, 2022

UPS, Overstock to launch returns pilot program

The initiative is one of several pilots the delivery giant is running as part of its planned logistics-as-a-service offering.

By Max Garland • Nov. 7, 2022

UPS and FedEx rate increases are coming. Here’s how shippers can prepare.

Experts note that shipping rates are negotiable, but how amenable the delivery giants will be to concessions is up for debate.

By Max Garland • Oct. 28, 2022

UPS expects holiday package surge to peak later this year

The logistics giant also has more capacity freed up as top customer Amazon delivers more of its own orders, according to CEO Carol Tomé.

By Max Garland • Oct. 26, 2022

UPS mirrors FedEx with 6.9% rate hike

The increase for the logistics giant's Ground, Air and International services will take effect Dec. 27.

By Max Garland • Oct. 25, 2022

Make a list and check it thrice: 3 last-mile delivery risks to watch for this peak season

Performing when the pressure is on starts with being prepared to effectively manage the extra risk that comes with the year-end surge in demand.

Oct. 24, 2022

The Weekly Closeout: Peloton’s chief people officer to exit and Home Depot launches jobseeker marketplace

The at-home fitness brand recently saw other executives depart, and the home improvement store looks to connect with pros.

By Retail Dive Staff • Oct. 21, 2022

Amazon extends UPS as option for seller-fulfilled returns

The e-commerce giant previously told merchants the partnership would add convenience and encourage shoppers to buy more.

By Max Garland • Oct. 20, 2022

TikTok’s latest venture appears to be e-commerce fulfillment

The social media company listed job openings for global fulfillment centers, saying it can deliver a “brand new and better e-commerce experience.”

By Dani James • Oct. 12, 2022

As retailers manage excess inventory, import levels are falling

By the end of 2022, U.S. imports could fall to their lowest level in almost two years, according to the National Retail Federation and Hackett Associates.

By Tatiana Walk-Morris • Oct. 11, 2022

Levi’s slashing prices, cutting Q1 orders by 25% amid inventory deluge

With inventory rising all year, including a 43% surge in Q3, the denim maker is taking drastic measures to get back to normal by Q2 next year.

By Daphne Howland • Oct. 11, 2022