DoorDash launches package pickup service

The service's rollout comes in the midst of the busy post-holiday returns season.

By Max Garland • Jan. 6, 2023

Winter weather stymied on-time deliveries in days before Christmas

Project44 data shows how challenging conditions on Dec. 23 and Dec. 24 soured what was overall a smooth peak season for last mile delivery performance.

By Max Garland • Jan. 6, 2023

Explore the Trendline➔

Inside retail supply chains

Companies looking to trim expenses and streamline operations during a crutial year for supply chain management. 

By Retail Dive staff

Joann’s $200M cost reduction plan relies on falling ocean rates

The craft retailer has endured tens of millions of dollars in excess freight expenses throughout the pandemic.

By Kelly Stroh • Jan. 6, 2023

US agency cites Amazon for recordkeeping violations on worker injuries, illnesses

The e-commerce giant has faced various safety complaints over the years, and an investigation at six warehouses in five states is ongoing.

By Max Garland • Dec. 21, 2022

Small, midsize retailers search more for nearby suppliers: report

Learning from larger chains facing inventory issues, small and midsize businesses are working to better predict what they need.

By Tatiana Walk-Morris • Dec. 21, 2022

FedEx Express expands New York City pilot of electric delivery carts

The carrier is building upon tests from last year that saw couriers increase package deliveries by 15% per hour.

By Max Garland • Dec. 20, 2022

FedEx to launch consolidated returns service

The carrier is touting the service as a low-price option for shippers in an expensive reverse logistics market.

By Sarah Zimmerman • Dec. 13, 2022

Los Angeles garment supplier cited for failure to pay workers

Last week’s finding by the U.S. Department of Labor was the latest in a string of abuses at clothing manufacturers operating in the city.

By Daphne Howland • Dec. 12, 2022

Nordstrom Rack slows store-based fulfillment

Issues with inventory accuracy have made it more difficult for stores to locate customer products, leading to higher order cancellations. 

By Sarah Zimmerman • Dec. 12, 2022

Reducing the cost of reverse logistics present and future

Reverse logistics can be costly and difficult to manage for most retailers. What are the ways to improve the reverse logistics process and reduce costs?

Dec. 12, 2022

Amazon pilots returns at Staples stores

With a relatively small store footprint, the e-commerce giant has forged partnerships with rivals and others to facilitate returns.

By Nate Delesline III • Dec. 9, 2022

Shein to invest $15M in supplier factories

After a critical documentary looked at labor practices in its supply chain, the fast fashion giant also said it is doubling what it spends on audits.

By Ben Unglesbee • Dec. 8, 2022

Dollar General takes $40M hit from delays in temporary warehouse openings

The company had to use suboptimal distribution networks and pay more in fees due to slowdowns in returning shipping containers. 

By Max Garland • Dec. 6, 2022

Instacart adds holiday tree same-day delivery

The company is using its recently launched Big & Bulky fulfillment service to bring live and artificial trees to customers’ homes. 

By Catherine Douglas Moran • Dec. 6, 2022

Gap reaps benefits from lower air freight rates

Retailers are growing more optimistic about freight-related tailwinds as rates become more favorable heading into the new year.

By Kelly Stroh • Dec. 6, 2022

Walgreens launches 24-hour same-day delivery

The pharmacy chain has enlisted multiple delivery platforms to carry out its same-day deliveries in recent years.

By Tatiana Walk-Morris • Dec. 2, 2022

Foot Locker opens $40M Nevada distribution center for West Coast

The facility will serve more than 300 stores and cut shipping times in the region by more than 50%.

By Alejandra Carranza • Dec. 1, 2022

House passes bills to avert US rail shutdown, add paid sick leave

The vote comes just two days after President Joe Biden urged congressional intervention, warning “a rail shutdown would devastate our economy.”

By Sarah Zimmerman • Dec. 1, 2022

Reverse logistics for apparel: Automation does it better

The reverse logistics process is a time-consuming and costly undertaking for businesses. How can automation address the challenges of reverse logistics?

Nov. 28, 2022

Poshmark creates Secondhand Sunday holiday

The resale site’s research suggests that shoppers are turning to used items to save money amid inflation concerns.

By Tatiana Walk-Morris • Nov. 23, 2022

Macy’s establishes mini distribution centers at 35 stores

The conversions give the retailer a closer delivery presence to customers, which will be advantageous during the holiday season. 

By Sarah Zimmerman • Nov. 23, 2022

Running brand On adds apparel to resale program

Following the success of its footwear recommerce business, the running brand is adding tops, pants, running tights, jackets and other apparel items.

By Tatiana Walk-Morris • Nov. 22, 2022

USPS better equipped for 2022 holidays after past peak struggles

The Postal Service will be less reliant on “peak season heroics” this year, an agency representative said at a House subcommittee hearing.

By Max Garland • Nov. 21, 2022

5 tech revolutions that haven’t happened (at least not yet)

Why isn’t the sky darkened by drones? Why do cash registers still exist? Will robots take all sales floor jobs? We consider the answers to these and more.

By Ben Unglesbee • Nov. 16, 2022

4 ways to improve the BOPIS experience for maximum retention

Retailers are always looking for new ways to remain competitive and keep customers coming back.

Nov. 14, 2022