Amazon Day expands to all Prime members — and offers an operational win-win

The negotiation between speed, convenience, waste and a longer fulfillment time horizon is the next evolution of retail fulfillment.

By Emma Cosgrove • March 1, 2019

Fulfillment sparks a cycle of customer satisfaction

The sale is no longer the end point of a conversion. The customer's experience with fulfillment will make all the difference for retention and brand appreciation.

Feb. 28, 2019

Explore the Trendline➔

Inside retail supply chains

Companies looking to trim expenses and streamline operations during a crutial year for supply chain management. 

By Retail Dive staff

FedEx debuts autonomous same-day delivery bot

The robot is the company's latest expansion of its B2C capabilities and ticks all the boxes of sustainability, autonomous operations and quick delivery.

By Shefali Kapadia • Feb. 27, 2019

Walmart unveils plan to reduce plastic packaging waste

The retailer is setting big goals, including one to achieve zero plastic waste, by partnering with suppliers on sustainability efforts.

By Kaarin Moore • Feb. 27, 2019

Home Depot backs crowdsourced delivery startup Roadie

The gig-based "on-the-way" model allows retailers to flex up and down their delivery capacity as needed.

By Emma Cosgrove • Feb. 25, 2019

Most BOPIS shoppers make additional purchases in store

A study by return provider Doddle found that 85% of shoppers using the service buy more products when they're picking up purchases.

By Dan O'Shea • Feb. 25, 2019

Unstable retail schedules are bad for workers' health

Stabilizing schedules at Gap boosted sales 7% and productivity 5%, according to a new study.

By Valerie Bolden-Barrett • Feb. 25, 2019

Trump delays tariff hike initially scheduled for March

Tariffs on $200 billion worth of Chinese imports will remain at 10%, ahead of a meeting with Chinese President Xi Jinping, President Trump tweeted.

By Shefali Kapadia • Feb. 25, 2019

FedEx, Rent the Runway team up on 'extra hours' service

Fast fulfillment and shipping are especially crucial for a company with a business model built on rentals.

By Shefali Kapadia • Feb. 22, 2019

The over-under on inventory buying

Advanced analytics offer a cure for supply logistics, and companies recognize the benefit, but getting it right remains a challenge.

By Matt Leonard • Feb. 21, 2019

Walmart stands up container fleet, uses drivers for drayage

The retailer has been pleasantly surprised by the extra efficiency gained by taking more control of intermodal loads.

By Emma Cosgrove • Feb. 20, 2019

Amazon Lockers to debut at Coachella

The e-retailer's temporary pickup spot could be a game-changer for thousands of thirsty, undernourished, flower-hungry festival goers.

By Daphne Howland • Feb. 13, 2019

Retail imports strong ahead of possible tariff hikes

Talks began in December to resolve the U.S. trade dispute with China, but retailers have been preparing for higher costs on imports since last year, according to the NRF.

By Gary Wollenhaupt • Feb. 13, 2019

Reuters: Walmart and Deliv terminate grocery delivery partnership

The deal ended because of low order volume and lengthy fulfillment times that kept drivers waiting 40 minutes or more, according to the report. 

By Krishna Thakker • Feb. 12, 2019

Amazon sends mixed signals on logistics intentions

The company listed logistics providers as competition in a recent SEC filing, renewing suspicions that it's on the way to providing its own logistics. 

By Emma Cosgrove • Feb. 7, 2019

Walmart, Target, 100+ others saved $19.3B through sustainability

Procurement managers of major corporations can exert influence upstream to meet climate goals, but engaging with suppliers remains fairly uncommon. 

By Emma Cosgrove • Feb. 6, 2019

Amazon wins patent for package pickup on public buses

The offering is aimed at customers forgoing home delivery, creating a more convenient, alternative package pick-up location.

By Dan O'Shea • Feb. 4, 2019

UPS said returns would peak early — and they did. But why?

Growing e-commerce sales and shifting consumer behavior signal a future with more returns and a greater need for reverse logistics. 

By Deborah Abrams Kaplan • Feb. 1, 2019

Returnly raises $8M for post-purchase payment management

The payments company looks to give instant credit on returns so customers can buy again.

By Dan O'Shea • Jan. 31, 2019

What Amazon's last-mile delivery ambitions mean for carriers

The company appears to be willing to try anything to improve last-mile delivery. But will its efforts stand a chance against legacy players like UPS and FedEx?

By Caroline Jansen • Jan. 30, 2019

Retail real estate finds new life as warehouse space

Former big-box stores that now lay vacant make an ideal location for warehouse space, but conversion isn't always easy.

By Matt Leonard • Jan. 30, 2019

Article rolls out last-mile furniture delivery option

The direct-to-consumer brand joins the race to solve last-mile delivery problems. And for a company that mainly sells furniture, this could be significant.

By Caroline Jansen • Jan. 28, 2019

Walmart raises wages, introduces mentoring for truck drivers

The retailer's new onboarding process suggests truck drivers are changing, and the job needs to change with them.

By Emma Cosgrove • Jan. 24, 2019

Amazon to cut fees to compete with UPS, FedEx

This move is likely an attempt to lure shippers away from the larger legacy carriers in the logistics industry, according to a Wall Street Journal report.

By Matt Leonard • Jan. 24, 2019

Amazon tests small autonomous delivery vehicle

While the trial is limited for now, this points to a larger trend of the e-commerce giant exploring ways to improve its last-mile delivery capabilities.

By Dan O'Shea • Updated Jan. 28, 2019