Retailers lure shoppers with in-store holiday experiences

More physical stores are fighting to give consumers just what they crave — an experience.

By Pamela DeLoatch • Nov. 9, 2018

Amazon to launch holiday pop-ups throughout Europe

The e-commerce giant continues to expand its brick-and-mortar footprint through a series of temporary locations during the holidays.

By Daphne Howland • Nov. 9, 2018

Explore the Trendline➔

How retailers can win over shoppers during the holidays

Retailers are pulling all the levers to drive loyalty during the industry’s all-important quarter.

By Retail Dive staff

Holiday sales poised to be best since Great Recession

B. Riley FBR added another optimistic holiday sales forecast, saying same-store sales for select retailers will increase 2.2%, the highest in a decade.

By Dan Alaimo • Nov. 8, 2018

Amazon mails out 1st toy catalog

A Holiday of Play, the e-tailer's catalog, joins many others in the toy category, a market with considerable space in the absence of Toys R Us.

By Daphne Howland • Nov. 8, 2018

Macy's, Facebook debut holiday pop-up shops

The social media giant will host 100 brands, many of them online pure-plays, at The Market @ Macy's. 

By Daphne Howland • Nov. 6, 2018

Kroger partners with the remnant of Toys R Us

The grocery chain plans to bring a pop-up dubbed Geoffrey's Toy Box — consisting of exclusive toy brands and forged from the intellectual property of Toys R Us — to 600 stores.

By Daphne Howland • Nov. 5, 2018

Amazon expands free holiday shipping to non-Prime members

The e-tailer may be feeling pressure from brick-and-mortar rivals like Target and Walmart, which have launched free shipping deals for the holidays.

By Daphne Howland • Updated Dec. 18, 2018

Kohl's sweetening its popular 'Kohl's Cash' for the holidays

The department store is making it easier to shop using its app and is leveraging stores for e-commerce fulfillment.

By Daphne Howland • Nov. 5, 2018

Holiday returns are on the horizon….what's your strategy?

As the holidays bring an increase in expected returns, retailers may be smart to look towards liquidation as a channel to offset loss.

Nov. 5, 2018

Why catalogs still have a hold on holiday marketing

Many retailers have turned into fourth-quarter catalogers to cash in on the season's sentimentality, while shoppers are crossing "irrelevant email marketing" off their lists this year.

By Cara Salpini • Nov. 2, 2018

Holiday e-commerce expected to reach $124B

The new record will be just the latest online holiday boost for retailers in the last four years, thanks in part to voice shopping, according to Adobe.

By Daphne Howland • Nov. 2, 2018

Holiday spending set to rise 5.8%, FTI says

The holiday shopping forecast shows a rosy outlook as FTI Consulting expects 4% year-over-year sales growth in stores and 15.5% growth online. 

By Dan O'Shea • Nov. 1, 2018

Amazon 4-star opens 2nd store

The latest iteration of the new concept is localized to the Denver area, but Amazon has further to go as a merchandiser, experts say.

By Daphne Howland • Nov. 1, 2018

Build-A-Bear expands its reach ahead of the holidays

The toy retailer is expanding into seasonal pop-ups and a partnership with FAO Schwarz. 

By Daphne Howland • Nov. 1, 2018

Walmart revamps stores, e-commerce for the holidays

The retail giant is making shopping easier by leveraging its stores, revamping its website and blurring its channels.

By Daphne Howland • Oct. 31, 2018

Nordstrom unwraps an array of gifting services

The company is rolling out its "Let's Go Gifting" push with an ad campaign from Theo Wenner, who has worked with Chanel, Chloe and The Black Keys.

By Daphne Howland • Oct. 31, 2018

NYMag to launch The Strategist beauty holiday pop-up

A temporary shop in SoHo for the holidays makes sense for the magazine's beauty news and e-commerce website.

By Daphne Howland • Oct. 30, 2018

5 issues most likely to cause holiday e-commerce outages

Sluggish third-party components, overburdened APIs and ill-equipped servers are leading issues threatening website performance, according to Catchpoint.

By Dan O'Shea • Oct. 30, 2018

Consumers to spend $96B on tech for the holidays

Sales of tech gifts will rise 3.4% this holiday season, as 66% of U.S. adults plan to buy them. Voice and video tech top consumer wishlists.

By Dan Alaimo • Oct. 29, 2018

Monetate, Bazaarvoice aim to turn holiday shoppers into year-round customers

The personalization platform will use Bazaarvoice’s shopper profiles to help brands create product recommendations post-holiday.

By Daphne Howland • Oct. 29, 2018

What Gen Z wants for Christmas

It's a long list — and one that includes not just online and mobile shopping, but also in-store experiences and the ability to engage meaningfully with retailers on social.

By Cara Salpini • Oct. 26, 2018

Black Friday's best days are behind it

A 20-year tailwind will fragment Black Friday into multiple mini-shopping frenzies year-round, writes Eddie Yoon, founder of EddieWouldGrow.

By Eddie Yoon • Oct. 26, 2018

Black Friday is the new ... black

Stores are better than ever, legacy retailers are ready for e-commerce and holiday consumers are primed to shop retail's auld lang sale.

By Daphne Howland • Oct. 26, 2018

What 3 charts about Black Fridays past signal about the holiday's future

For the first time last year, Amazon grabbed more market share than Walmart overall during the two weeks after Black Friday.

By Corinne Ruff • Oct. 26, 2018

Low unemployment could hurt the holiday shopping season

The booming economy might be bad news for holiday shopping, writes Forrest Morgenson, director of research at the American Customer Satisfaction Index. 

By Forrest Morgenson • Oct. 26, 2018