Holidays: Page 2


  • person walking
    Image attribution tooltip
    d3sign/Moment via Getty Images
    Image attribution tooltip
    Sponsored by Sovos

    Lessons from a record-breaking cyber week 2024

    Black Friday and Cyber Monday 2024 broke records, testing retail systems and strategies. So, what’s next?

    Dec. 16, 2024
  • A blue 2025 Hyundai IONIQ 5 N
    Image attribution tooltip
    Courtesy of Amazon
    Image attribution tooltip
    Column

    The Weekly Closeout: Adidas headquarters searched, Amazon starts selling cars

    The activewear brand is under investigation for tax and customs compliance, while the e-commerce giant is offering Hyundai cars through Amazon Autos.

    By Retail Dive Staff • Dec. 13, 2024
  • Two golden Christmas tree balls on wood. Explore the Trendline
    Image attribution tooltip
    The image by Marco Verch is licensed under CC BY 2.0
    Image attribution tooltip
    Trendline

    Inside the 2024 holiday season

    Retailers are navigating the effects of inflation as retail’s most important quarter looms.

    By Retail Dive staff
  • Perfect Corp. YouCam
    Image attribution tooltip
    Courtesy of Perfect Corp.
    Image attribution tooltip

    Over half of holiday shoppers already use or plan to use AI

    According to Perfect Corp., which offers AI and AR solutions to retailers, consumers are looking for personalized experiences.

    By Dec. 12, 2024
  • The TikTok app is displayed on an Apple iPhone.
    Image attribution tooltip
    Photo Illustration by Drew Angerer via Getty Images
    Image attribution tooltip

    TikTok Shop sales surpass $100M on Black Friday

    The platform reported that sales tripled compared to last year, even as its future in the U.S. is uncertain.

    By Tatiana Walk-Morris • Dec. 11, 2024
  • Closeup of a storefront sign.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Target launches generative AI gift finder

    The Bullseye Gift Finder debuted with a focus on toys and provides shoppers with personalized product recommendations. 

    By Tatiana Walk-Morris • Dec. 10, 2024
  • Shoppers walk through a Macy's department store on Black Friday. A sign reads, "Give Love."
    Image attribution tooltip
    Kamil Krzaczynski via Getty Images
    Image attribution tooltip

    How retailers prepped their supply chains for 2024’s holiday crunch

    Companies adjusted inventory and marketing strategies to accommodate the shorter Black Friday to Christmas timeframe.

    By Philip Neuffer • Dec. 10, 2024
  • E.l.f.'s Virtual Luxe Lounge created by Obsess.
    Image attribution tooltip
    Courtesy of E.l.f. Cosmetics
    Image attribution tooltip

    E.l.f. brings shopping to the speakeasy with Virtual Luxe Lounge

    The beauty brand’s 3D online experience allows members of its loyalty program to shop holiday product drops and access exclusive coupons.

    By Jessica Deyo • Dec. 9, 2024
  • Someone surrounded buy shopping bags and on hold with customer service
    Image attribution tooltip
    Permission granted by Yuma Al
    Image attribution tooltip
    Sponsored by Yuma AI

    From stress to success: How AI Agents redefined holiday customer support in 2024

    AI Agents stepped up in BFCM 2024, ensuring smooth shopping without support headaches

    Dec. 9, 2024
  • A person holds a sweater taken out of a ThredUp box.
    Image attribution tooltip
    Courtesy of ThredUp
    Image attribution tooltip
    Column

    The Weekly Closeout: ThredUp sells Remix for $1 and who really won Black Friday?

    The resale business sold most of the European company to Florin Filote for one euro, while early reports suggest On and Amazon scored sales during the holiday.

    By Retail Dive Staff • Dec. 6, 2024
  • A Simon Mall during the holiday season in Arlington, Virginia.
    Image attribution tooltip
    Kaarin Moore/Retail Dive
    Image attribution tooltip

    Black Friday weekend shopping traffic exceeds NRF predictions

    More consumers made purchases during the period than anticipated, and both stores and mobile shopping saw gains year over year.

    By Tatiana Walk-Morris • Dec. 5, 2024
  • Shopping Bags
    Image attribution tooltip

    Unsplash/Kateryna Hliznitsov

    Image attribution tooltip
    Sponsored by Wunderkind

    How identity and urgency propelled email and text revenue across Black Friday and Cyber Monday

     TextTriggered emails and texts drove $4 billion in BFCM 2024 sales—learn the keys to this year’s success.

    By Tim Glomb, VP of Digital, Content & AI • Dec. 4, 2024
  • A Simon Mall during the holiday season in Arlington, Virginia.
    Image attribution tooltip
    Kaarin Moore/Retail Dive
    Image attribution tooltip

    Simon sees traffic bump during Black Friday weekend

    The mall company has bucked the trend of declining in-store traffic during the industry’s busiest shopping period.

    By Tatiana Walk-Morris • Dec. 3, 2024
  • Person sits on a couch shopping on an iPad next to a Christmas tree.
    Image attribution tooltip
    Anchiy via Getty Images
    Image attribution tooltip

    Nearly 75% of baby boomers plan to use pay-later services this holiday season

    Consumers in that generation are often on fixed incomes and mindful of avoiding high-interest credit card debt, according to Splitit CEO Nandan Sheth.

    By Howard Ruben • Dec. 3, 2024
  • Person sits on a couch shopping on an iPad next to a Christmas tree.
    Image attribution tooltip
    Anchiy via Getty Images
    Image attribution tooltip

    Cyber Monday spending hits $13.3B: Adobe

    It remains the biggest online shopping day, but the five-day period starting on Thanksgiving brought in over $41 billion online.

    By Dec. 3, 2024
  • Google Shopping Can You Gift It?
    Image attribution tooltip
    Retrieved from Google on November 22, 2024
    Image attribution tooltip

    Why Google Shopping turned holiday gift-giving into a game show

    A campaign around the friendly competition of gifting also includes ads with Dwyane Wade and Gabrielle Union, and Charli XCX and Troye Sivan.

    By Chris Kelly • Dec. 3, 2024
  • A person sits on a couch holding a mobile phone next to a Christmas tree.
    Image attribution tooltip
    FreshSplash via Getty Images
    Image attribution tooltip

    Over half of consumers turn to TikTok for gift inspiration

    Shoppers are seeking out videos of unboxing products, customer reviews and user experience to sway their purchasing decisions, per an MGH survey.

    By Tatiana Walk-Morris • Dec. 2, 2024
  • Simone Biles in front a Dick's store
    Image attribution tooltip
    Retrieved from Dick's Sporting Goods on November 26, 2024
    Image attribution tooltip

    Dick’s pits top athletes against each other in holiday decorating contest

    The Texas-based campaign features Simone Biles, Dak Prescott and Chris Paul, and extends its geographic reach via social media.

    By Sara Karlovitch • Dec. 2, 2024
  • A person in an apparel store can be seen through a Black Friday sign in a store window.
    Image attribution tooltip
    Kena Betancur via Getty Images
    Image attribution tooltip

    Winners and losers of Black Friday 2024

    With deals all spread out and e-commerce surging even on Thanksgiving Day, the red-letter event seems to be losing its punch.

    By Nov. 30, 2024
  • A lit-up department store with holiday decorations in front windows and entrance.
    Image attribution tooltip
    Courtesy of Nordstrom
    Image attribution tooltip

    Nordstrom nervous about the holidays despite healthy Q3

    A slowdown early in Q4 led to a very conservative upgrade in the retailer’s expectations. Meanwhile, there is still no update on the Nordstrom family’s take-private offer.

    By Nov. 27, 2024
  • A True Religion storefront in Atlanta's Cumberland Mall with the company's red logo on a dark background
    Image attribution tooltip
    Permission granted by True Religion
    Image attribution tooltip

    True Religion reboots its loyalty program ahead of Black Friday

    The program, renamed True Rewards, offers incentives beyond traditional discounts to include access to sports, music and cultural experiences. 

    By Tatiana Walk-Morris • Nov. 26, 2024
  • Martha Stewart holds a football in a baking dish in a JCPenney ad
    Image attribution tooltip
    Courtesy of JCPenney
    Image attribution tooltip

    How J.C. Penney’s ‘Really Big Deal Reveals’ campaign is faring so far

    The retailer has been averaging 13% to 15% new customers each week during the campaign appearing in Amazon Prime Video’s “Thursday Night Football.”

    By Jessica Deyo • Nov. 26, 2024
  • Two people with shopping bags, walking down the street on a snowy day.
    Image attribution tooltip
    vgajic via Getty Images
    Image attribution tooltip

    Why stores still spark joy around the holidays

    Online shopping has surged over the years, but it’s hard to replicate the discovery — and fun — of going to stores.

    By Nov. 26, 2024
  • Tom Turkey at the 97th Macy's Thanksgiving Day Parade in 2023
    Image attribution tooltip
    Courtesy of Macy's, Inc.
    Image attribution tooltip
    Q&A

    Macy’s chief marketer on why telling a cohesive marketing story is crucial

    With its Thanksgiving Day Parade imminent, Sharon Otterman explains how the retailer brought its gift guide to life in its holiday campaign.

    By Chris Kelly • Nov. 25, 2024
  • Digital rendering of a Walmart Realm holiday and winter scene.
    Image attribution tooltip
    Courtesy of Walmart
    Image attribution tooltip

    Walmart updates virtual store with seasonal shopping features

    Four new holiday environments showcase a selection of gifts curated by content creators and inspired by social media trends.

    By Tatiana Walk-Morris • Nov. 25, 2024
  • A person wearing jeans and a sweater holds a credit card over a laptop, with a blurry holiday tree in the background.
    Image attribution tooltip
    stock photo via Getty Images
    Image attribution tooltip

    Amazon Live to feature Martha Stewart, Jennifer Hudson on Black Friday

    The company is partnering with TalkShopLive to showcase Amazon’s Black Friday deals via live shopping shows. 

    By Tatiana Walker-Morris • Nov. 22, 2024