2023 holiday ecommerce sales surge to bring a tide of chargeback volume

Discover strategies to protect your revenue and optimize how your departments work together in this guide to scaling operations and embracing automation for a more profitable year-end. 

By Ronen Shnidman • Nov. 13, 2023

Amazon Fashion chief exits

Muge Erdirik Dogan has stepped down as head of Amazon Fashion and Fitness, with company veteran Jenny Freshwater taking over the role.

By Daphne Howland • Nov. 10, 2023

Explore the Trendline➔

What's shaping the e-commerce landscape?

From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

By Retail Dive staff

Shoppers spent record $76.8B online in October: Adobe

Data shows that consumers are being strategic in managing their holiday budgets and taking advantage of early deals, according to a new report. 

By Tatiana Walk-Morris • Nov. 10, 2023

TikTok Shop to offer authenticated handbags

The social media platform partnered with Real Authentication as more online retailers introduce verification services.

By Tatiana Walk-Morris • Nov. 9, 2023

Amazon is extending grocery delivery and pickup to non-Prime users nationwide

The online services are now available to non-members through Amazon Fresh, and will soon expand to markets where Whole Foods operates.

By Jeff Wells • Nov. 9, 2023

Walmart, Amazon see gains in fulfillment pivots as holidays near

The rival retailers are zeroing in on improved speed and efficiencies with changes to their e-commerce fulfillment strategies. 

By Catherine Douglas Moran , Kelly Stroh • Nov. 9, 2023

Stitch Fix hires former Amazon Fashion exec

Tony Bacos is now the box retailer’s chief product and technology officer, a role he also held at the e-commerce giant’s apparel and accessories business.

By Daphne Howland • Nov. 7, 2023

Amazon rolls out early Black Friday deals

Following a positive quarter, the e-commerce giant is competing with other major retailers for shoppers ahead of the sales event.

By Tatiana Walk-Morris • Nov. 7, 2023

Amazon allegedly welcomed ‘defect’ ads. What does it mean for retail media?

The prevalence of junk ads on the platform eventually led Amazon to implement a “cost of defect” into its ad auction, the FTC’s antitrust complaint alleges.

By Peter Adams • Nov. 7, 2023

Etsy reaches record 92M active buyers in Q3

The online marketplace acknowledged rising competition from Temu and Shein and issued cautious Q4 guidance. 

By Nate Delesline III • Nov. 3, 2023

Michaels launches Etsy competitor MakerPlace

The initiative, which lets artisans sell goods and host virtual classes, is in addition to a third-party seller marketplace that debuted earlier this year.

By Nate Delesline III • Nov. 2, 2023

Best Buy launches livestream holiday shopping series

In a partnership with TalkShopLive, the retailer is hosting three live shopping events that feature products from its new categories.

By Tatiana Walk-Morris • Nov. 2, 2023

Overstock plans to relaunch namesake website by the end of 2024

The company — which rebranded as Bed Bath & Beyond earlier this year — wants to sell clearance products through its old name.

By Nate Delesline III • Oct. 26, 2023