E-Commerce


  • Lola postpartum care line
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    Lola launches postpartum care products at Walmart

    The brand, known for its period care products, said it plans to grow its postpartum collection by launching new items at Target in March.

    By Howard Ruben • Updated 6 hours ago
  • Billowy clouds in a blue sky above a storefront.
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    Daphne Howland/Retail Dive
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    Best Buy to launch third-party marketplace this summer

    The retailer previously had a marketplace, but ultimately closed down its operations after five years. 

    By Tatiana Walk-Morris • Jan. 21, 2025
  • Shot of a young woman relaxing on the sofa and using a credit card with a digital tablet Explore the Trendline
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    gradyreese via Getty Images
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    Trendline

    What's shaping the e-commerce landscape?

    From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

    By Retail Dive staff
  • Dieux Deliverance
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    9 brands to watch in 2025

    From skin care companies like Prequel and Dieux to footwear brand Kizik, these retailers are separating themselves from the rest.

    By Updated 9 hours ago
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    Daphne Howland/Retail Dive
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    Amazon to lay off 200 people in its North America retail operations

    The e-commerce giant said it is cutting a small number of roles after a routine evaluation of its team structures and ability to “move fast.”

    By Jan. 17, 2025
  • Attendees walk through an expo hall at AWS re:Invent 2023, a conference hosted by Amazon Web Services, at The Venetian Las Vegas on November 28, 2023 in Las Vegas, Nevada.
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    Noah Berger / Stringer via Getty Images
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    Amazon offers ad tech to retailers in retail media land grab

    The cloud-based Amazon Retail Ad Service allows retailers to manage contextually relevant campaigns on their own e-commerce sites.

    By Peter Adams • Jan. 15, 2025
  • An Amazon worker places a delivery on a residential porch
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    Amazon to end Prime Try Before You Buy

    AI feature adoption is reducing the need for physical try-ons, the company said.

    By Jan. 13, 2025
  • The outside of a standalone Ulta Beauty store.
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    patty_c via Getty Images
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    Ulta taps Instacart for same-day delivery

    Through the partnership, customers can receive beauty products in as little as one hour and earn loyalty points on orders.

    By Howard Ruben • Jan. 10, 2025
  • A photo of a Big Lots storefront.
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    Permission granted by Big Lots
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    Column

    The Weekly Closeout: Ulta’s future and Big Lots’ store-saving deal

    The beauty retailer named a new CEO while Big Lots closed on a sale agreement that will enable it to keep hundreds of stores open.

    By Retail Dive Staff • Jan. 10, 2025
  • Close-up of a hand holding a phone against a dark green backdrop
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    Courtesy of Instacart
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    Holiday e-commerce hits a record as shoppers choose phones over stores

    Consumers sought out deals but inflation didn’t really tamp down demand during the season, according to the latest figures from Adobe Analytics.

    By Jan. 8, 2025
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    Nastasic via Getty Images
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    Holiday shoppers spent global record $1.2 trillion online

    Both retailers and consumers used AI to enhance shopping experiences. But consumers have also returned 28% more merchandise than last year, according to Salesforce. 

    By Jan. 7, 2025
  • Mexico President Claudia Sheinbaum and Economy Secretary Marcelo Ebrard stand with a signed decree affecting apparel duties.
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    Courtesy of Presidencia de la Republica
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    Mexico restricts duty-free apparel imports

    The rule change will significantly impact foreign fashion brands and third-party logistics providers using Mexico for de minimis shipments to the U.S.

    By Edwin Lopez • Jan. 6, 2025
  • Person pulling a holiday gift out of a box.
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    kajakiki via Getty Images
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    Retailers lost $103B in fraudulent returns and claims in 2024

    Fraudulent returns accounted for about 15% of the projected $685 billion in returns last year, per a recent report from Appriss Retail and Deloitte.

    By Howard Ruben • Jan. 3, 2025
  • Radar: Geolocation and the Customer Journey on a blue gradient background
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    Alyssa Eckel-Martin/Retail Dive
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    Sponsored by Radar

    [Podcast] Geolocation and the Customer Journey

    Find out how geolocation tools bridge the gap between physical and digital shopping.

    By Retail Dive's studioID • Jan. 1, 2025
  • A warehouse worker pushes a large cart of packages.
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    Courtesy of Amazon
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    Amazon, OSHA reach settlement over worker safety

    Nine of 10 citations were withdrawn, though the e-tailer has agreed to pay more than 90% of the penalties and inspections continue, according to the Department of Labor.

    By Dec. 20, 2024
  • Person shops online with a Christmas tree in the background.
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    NoSystem images via Getty Images
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    Nearly half of Gen Z shoppers to buy holiday gifts from Chinese marketplaces

    Though U.S. shoppers are slow to trust it, Temu has become the top Chinese e-commerce platform, surpassing competitors like Shein and TikTok Shop, an Omnisend survey found.

    By Tatiana Walk-Morris • Dec. 19, 2024
  • An entrance at the Christiana Mall in Delaware in 2024
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    Nate Delesline III/Retail Dive
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    Over 157M expected to shop in stores, online on Super Saturday

    According to the NRF, half of those with shopping to finish will do so online, while 37% will head to department stores.

    By Dec. 17, 2024
  • A medium-skinned person joins a protest, with pro-union signs in Spanish behind them
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    Stephanie Keith via Getty Images
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    Allegations of unsafe working conditions at Amazon come to a head with Senate probe, strike threat

    “Our employees’ safety is and always will be our top priority,” an Amazon spokesperson said Monday.

    By Caroline Colvin • Dec. 17, 2024
  • A person wearing a green True Classic T-shirt
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    Courtesy of True Classic
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    True Classic launches at Target

    The brand will be sold in 460 of the mass merchant’s stores after testing out a small selection of products on Target’s website in the fall.

    By Howard Ruben • Dec. 16, 2024
  • Ryane Askew, vice president of marketing at Indochino
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    Courtesy of Indochino
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    Indochino names vice president of marketing

    Ryane Askew comes with digital marketing experience from Pier 1, Blue Nile, J.C. Penney, Amazon and Nordstrom.

    By Howard Ruben • Dec. 13, 2024
  • Exterior of an Ulta store
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    Kaarin Vembar/Retail Dive
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    Tatcha to launch at Ulta Beauty

    About 30 of the brand’s products will be available on the beauty retailer’s website, including its Water Cream and Dewy Skin Cream.

    By Howard Ruben • Dec. 10, 2024
  • Exterior of a brick building with the Etsy name on it.
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    Courtesy of Etsy
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    Etsy shuffles C-suite, elevates Depop CEO to chief growth officer

    At the same time, the marketplace named a new chief marketer and chief financial officer, and is searching for a new chief technology officer.

    By Tatiana Walk-Morris • Dec. 6, 2024
  • A person holds a sweater taken out of a ThredUp box.
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    Courtesy of ThredUp
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    Column

    The Weekly Closeout: ThredUp sells Remix for $1 and who really won Black Friday?

    The resale business sold most of the European company to Florin Filote for one euro, while early reports suggest On and Amazon scored sales during the holiday.

    By Retail Dive Staff • Dec. 6, 2024
  • Chewy, fulfillment center
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    Chewy raises full-year guidance as it beats Q3 expectations

    The online pet retailer saw net sales increase nearly 5% driven by strength in its Autoship subscription service and nondescretionary categories.

    By Dec. 5, 2024
  • A delivery van, door open, parked on a city street.
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    Daphne Howland/Retail Dive
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    Amazon says these areas of Washington, DC, are too dangerous for Prime delivery

    The e-commerce giant faces a lawsuit from the District’s attorney general, alleging that Prime members in two zip codes aren’t receiving promised benefits.

    By Dec. 4, 2024
  • Mailed packaging pouches rest atop cardboard box packages on the front porch in front of a home
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    SDI Productions via Getty Images
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    Consumers have a new option as millions of packages are swiped from porches each year

    PorchPals is an insurance product that could shake up coverage for a problem that has only escalated with the growth of e-commerce.

    By Dec. 3, 2024