E-Commerce
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Walmart slashes US delivery costs by 40% per order
Increased automation and more efficient driver routes helped the retail giant accomplish the feat for the third consecutive quarter.
By Max Garland • Nov. 21, 2024 -
Target misses Q3 earnings expectations, lowers guidance
The retailer will focus on deals and value as consumers become pickier with discretionary purchases.
By Nate Delesline III • Nov. 20, 2024 -
Trendline
What's shaping the e-commerce landscape?
From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.
By Retail Dive staff -
Adam Driver turns 5-star Amazon reviews into theatrical monologues
The Hollywood star amps up the drama of “deeply personal” reviews in time for Black Friday week and Cyber Monday deal events.
By Chris Kelly • Nov. 20, 2024 -
Walmart raises guidance boosted by strong revenue, e-commerce growth
Store improvements, an accelerated digital presence and a growing advertising business is separating the retailer from its competitors, according to analysts.
By Nate Delesline III • Nov. 19, 2024 -
Ulta Beauty bets big on market fulfillment center model
As part of its supply chain transformation, the beauty retailer is retrofitting some of its regional distribution centers with automation upgrades.
By Alejandra Carranza • Nov. 18, 2024 -
US holiday retail sales to reach $1 trillion
About a quarter of those sales will occur online this year, a Forrester report predicts.
By Tatiana Walk-Morris • Nov. 14, 2024 -
Amazon answers ultra-cheap Chinese marketplaces like Temu with ‘Amazon Haul’
The e-commerce giant is testing a selection priced under $20, with most under $10. Free shipping on orders over $25 will take a week or longer.
By Daphne Howland • Nov. 13, 2024 -
ThredUp focuses on social commerce with new hire
The apparel reseller tapped Danielle Vermeer, co-founder and CEO of Teleport, for the newly created position.
By Tatiana Walk-Morris • Nov. 13, 2024 -
How retailers are making it harder to shop, just in time for the holidays
Thwarting customers, in stores or online, isn’t any way to make a sale.
By Daphne Howland • Nov. 12, 2024 -
CEOs say personalization is the key to success in music retail
The leaders of two of America’s top musical instrument retailers, Guitar Center and Sweetwater, say guiding customers through product discovery is key to sustaining sales momentum.
By Nate Delesline III • Nov. 11, 2024 -
StockX co-founder to take over as CEO amid declines in sneaker resale
Greg Schwartz, who has been the company’s chief operating officer since its 2016 launch, will replace Scott Cutler, an early investor.
By Daphne Howland • Nov. 8, 2024 -
Amazon debuts virtual holiday shop
The immersive 3D shopping experience includes music, animations and a guided journey to help with product discovery.
By Tatiana Walk-Morris • Nov. 7, 2024 -
Best Buy pushes tech in holiday ad series
The campaign features the retailer’s new hologram spokesperson, “Gram,” and addresses common problems like finding the perfect gift.
By Nate Delesline III • Nov. 6, 2024 -
De minimis overhaul will start before next president: former Biden official
A rulemaking proposal being issued by early December is very likely, according to former White House COVID-19 supply coordinator Tim Manning.
By Max Garland • Nov. 5, 2024 -
The Children’s Place launches Shein storefront
The deal allows the youth apparel company to distribute its products through the fast-fashion giant’s platform and diversify its omnichannel strategy.
By Laurel Deppen • Nov. 4, 2024 -
Amazon’s inbound fulfillment process is getting a makeover
CEO Andy Jassy said initial efforts to improve inventory placement are bearing fruit while more investments are underway.
By Max Garland • Nov. 4, 2024 -
Deep Dive
DTC is dead. Long live DTC.
As a channel, it remains key to growth for many retailers. But the era of the DTC brand as we know it is over.
By Cara Salpini • Nov. 4, 2024 -
Prime Day boosts Amazon sales, membership in Q3
Product sales were strong, but third-party seller services, advertising and subscriptions grew by double digits in the period.
By Daphne Howland • Nov. 1, 2024 -
Draper James hires Michael Kors veteran as CEO
New CEO Jeannie Yoo also stepped into an advisory role with Consortium Brand Partners, which took a majority stake in the brand a year ago.
By Howard Ruben • Oct. 30, 2024 -
Most consumers plan to shop online this holiday season
While some people started shopping during October’s promotions, most consumers plan to start next month, according to research by Bain & Company.
By Tatiana Walk-Morris • Oct. 28, 2024 -
Why some retail has been resilient against Amazon
It's about the products — and the people.
By Daphne Howland • Oct. 28, 2024 -
Wayfair launches paid loyalty program
For $29 a year, the online retailer is offering customers free shipping, early access to major sales events and 5% back in rewards on purchases.
By Howard Ruben • Oct. 23, 2024 -
The Honey Pot launches at Ulta Beauty
The deal marks the vaginal care brand’s first partnership with a beauty retailer and adds to its growing list of wholesale partners, including CVS and Target.
By Howard Ruben • Oct. 22, 2024 -
Poshmark scraps new fees after seller outcry, sales hit
The resale marketplace instituted a suite of changes earlier this month, but is already abandoning them this week.
By Daphne Howland • Oct. 22, 2024 -
TikTok Shop adds refurbished electronics
The company currently offers tablets, mobile phones and laptops from companies like Apple and Google with plans for expansion.
By Tatiana Walk-Morris • Oct. 21, 2024