E-Commerce

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    Courtesy of eBay
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    EBay taps AI to make listing easier for sellers on mobile

    The marketplace is continuing to build on creating a seamless listing experience with new mobile AI tools.

    By • April 10, 2025
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    Daphne Howland/Retail Dive
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    At brick-and-mortar powerhouse Walmart, e-commerce turns profitable

    The retail giant isn’t immune to tariff fallout but is maintaining its outlook, in part because it sees market share opportunity, executives said Wednesday.

    By • April 10, 2025
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    gradyreese via Getty Images
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    Trendline

    What's shaping the e-commerce landscape?

    From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

    By Retail Dive staff
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    hapabapa via Getty Images
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    Amazon pilots AI app feature that can buy items from third-party sites

    Buy for Me can purchase eligible products from third-party sites without customers leaving the Amazon Shopping app.

    By Bryan Wassel • April 10, 2025
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    Eduardo Munoz Alvarez via Getty Images
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    De minimis shipping from China ending in May, other countries at risk

    The White House plans to nix the exemption for other countries once systems are in place to collect duty revenue, with few exceptions.

    By Max Garland • April 7, 2025
  • The Biden administration signed into law legislation that gives TikTok owner ByteDance one year to sell the platform or face a nationwide ban.
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    Dan Kitwood via Getty Images
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    QVC to stream on TikTok 24/7

    As it undergoes a larger turnaround, QVC Group is going all in on TikTok Shop two years after the feature launched.

    By • April 3, 2025
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    Courtesy of Amazon
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    Amazon taps AI for automatic product recommendations

    The e-commerce giant gave a subset of U.S. users a tool that takes shopping prompts to routinely recommend items.

    By • April 2, 2025
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    Permission granted by Shoptalk
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    Retail leaders sound off on AI’s use-cases

    From Toys R Us’ experimentation with video to Meta’s new ad capabilities, here’s how the tech is being used across the industry.

    By • April 2, 2025
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    Cara Salpini/Retail Dive
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    J. Jill plans ship-from-store capability

    The apparel brand will join a growing roster of retailers using their brick-and-mortar footprints to fulfill e-commerce orders.

    By Max Garland • March 31, 2025
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    Igor Alecsander via Getty Images
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    A look back on COVID-19’s impact on retail

    The pandemic has had lasting effects on the industry, including altering operations and resetting consumer expectations.

    By Retail Dive Staff • March 31, 2025
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    Permission granted by SCAYLE / Umault
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    Sponsored by SCAYLE Commerce Engine

    4 tech pains that’ll kill your eCom team’s innovation

    Slow processes and outdated systems keep eCommerce teams from innovating. Discover four major time drains – and how to fix them.

    By SCAYLE Commerce Engine • March 31, 2025
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    Cara Salpini/Retail Dive
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    QVC Group lays off 900 employees

    The reorganization and elimination of roles comes as the company embarks on a three-part turnaround strategy.

    By • March 28, 2025
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    Chewy subscriptions drive sales, market share gains

    The online pet retailer finished its fiscal year with increases in sales, profits, active customers and market share.

    By • March 27, 2025
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    "BuyBuy Baby at South Edmonton Common" by Rowanlovescars is licensed under CC BY-SA 4.0
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    BuyBuy Baby to relaunch online in May

    The announcement comes nearly two months after Beyond acquired the baby retailer, reuniting it with its former owner Bed Bath & Beyond.

    By • March 25, 2025
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    Courtesy of QVC Group
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    QVC Group taps media vet as chief growth officer

    The live shopping pioneer hired Alex Wellen to steer its growth as it adapts to the ever-evolving social media and streaming era.

    By Tatiana Walk-Morris • March 20, 2025
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    Amazon uses Big Spring Sale to promote Amazon Haul

    As part of the event, which returns next week, the retail giant is offering 50% off purchases from its Temu-like competitor.

    By Nate Delesline III • March 19, 2025
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    Courtesy of Zulily
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    Beyond sells majority stake in Zulily for $5M

    Lyons Trading Company, owner of off-price retailer Proozy, is acquiring the brand. It’s Zulily’s fourth owner in two years.

    By Nate Delesline III • March 18, 2025
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    Courtesy of Solo Brands
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    Solo Brands warns it could file for bankruptcy

    The company issued a going concern statement citing challenges related to liquidity and existing debt.

    By Howard Ruben • March 14, 2025
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    Kaarin Vembar/Retail Dive
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    Ulta lost market share in beauty for the first time last year

    As part of a wide-ranging turnaround, the beauty retailer is launching a marketplace, expanding its wellness offering and fixing up stores.

    By • March 14, 2025
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    Courtesy of Grove Collaborative
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    Grove Collaborative’s revenue falls more than 17% in Q4

    The company is in the midst of a turnaround, which includes a pivot away from wholesale partners and a focus on acquiring third-party brands.

    By Nate Delesline III • March 13, 2025
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    Daphne Howland/Retail Dive
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    Dick’s plots ‘significant investments’ in stores, digital as winning streak continues

    Technology and marketing will see more capital as the sporting goods retailer looks to take more share in e-commerce and grow its footwear business.

    By • March 11, 2025
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    Courtesy of Amazon
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    Majority of Americans have yet to try Amazon Haul

    Three months after its launch, 16% of shoppers use the site at least monthly, compared to 23% and 28% who do the same at Shein and Temu.

    By Nate Delesline III • March 10, 2025
  • Wayfair's first brick-and-mortar store in Wilmette, Illinois on Sept. 3, 2024.
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    patty_c via Getty Images
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    Wayfair lays off 340 tech employees

    The company also plans to close its Technology Development Center in Austin, Texas.

    By • March 7, 2025
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    Justin Sullivan via Getty Images
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    What 5 charts say about the pandemic’s impact on retail, 5 years later

    The industry may be far from the dramatic day-to-day struggles of 2020, but it hasn’t yet escaped the long tail the global health crisis left in its wake.

    By • March 3, 2025
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    Nate Delesline III/Retail Dive
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    Economic blackout urges US consumers to avoid purchases Friday

    The People's Union USA wants shoppers to abstain from making in-store or online purchases, but research shows just 16% plan to participate.

    By Nate Delesline III • Feb. 28, 2025
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    Courtesy of Ruggable
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    Ruggable taps Nike veteran as CEO

    Nicole Otto previously led the athletic giant’s direct-to-consumer business in North America and served as The North Face’s global brand president.

    By Howard Ruben • Feb. 21, 2025