E-Commerce


  • Person hands two blue bags to person at the front door of a residence.
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    Courtesy of Walmart
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    Walmart slashes US delivery costs by 40% per order

    Increased automation and more efficient driver routes helped the retail giant accomplish the feat for the third consecutive quarter.

    By Max Garland • Nov. 21, 2024
  • Target's white bullseye logo on a beige storefront at night.
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    Nate Delesline III/Retail Dive
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    Target misses Q3 earnings expectations, lowers guidance

    The retailer will focus on deals and value as consumers become pickier with discretionary purchases.

    By Nov. 20, 2024
  • Shot of a young woman relaxing on the sofa and using a credit card with a digital tablet Explore the Trendline
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    gradyreese via Getty Images
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    Trendline

    What's shaping the e-commerce landscape?

    From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

    By Retail Dive staff
  • Adam Driver in an Amazon ad
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    Retrieved from Amazon on November 20, 2024
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    Adam Driver turns 5-star Amazon reviews into theatrical monologues

    The Hollywood star amps up the drama of “deeply personal” reviews in time for Black Friday week and Cyber Monday deal events.

    By Chris Kelly • Nov. 20, 2024
  • Walmart storefront sign.
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    Kaarin Vembar/Retail Dive
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    Walmart raises guidance boosted by strong revenue, e-commerce growth

    Store improvements, an accelerated digital presence and a growing advertising business is separating the retailer from its competitors, according to analysts.

    By Nov. 19, 2024
  • A 670,500-square-foot, e-commerce center for Ulta Beauty.
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    Retrieved from Clayco on October 23, 2024
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    Ulta Beauty bets big on market fulfillment center model

    As part of its supply chain transformation, the beauty retailer is retrofitting some of its regional distribution centers with automation upgrades.

    By Alejandra Carranza • Nov. 18, 2024
  • Person sits on an oversized chair with a computer and a Christmas tree, presents and Santa hat in the background.
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    Ivan Pantic via Getty Images
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    US holiday retail sales to reach $1 trillion

    About a quarter of those sales will occur online this year, a Forrester report predicts.

    By Tatiana Walk-Morris • Nov. 14, 2024
  • A person wearing a jacket and hoodie looks down at their phone, smiling.
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    Courtesy of Amazon
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    Amazon answers ultra-cheap Chinese marketplaces like Temu with ‘Amazon Haul’

    The e-commerce giant is testing a selection priced under $20, with most under $10. Free shipping on orders over $25 will take a week or longer.

    By Nov. 13, 2024
  • ThredUp apparel.
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    Courtesy of ThredUp
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    ThredUp focuses on social commerce with new hire

    The apparel reseller tapped Danielle Vermeer, co-founder and CEO of Teleport, for the newly created position. 

    By Tatiana Walk-Morris • Nov. 13, 2024
  • A self-checkout station at a Metropolitan Market store in Mercer Island, Washington.
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    Jeff Wells/Retail Dive
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    How retailers are making it harder to shop, just in time for the holidays

    Thwarting customers, in stores or online, isn’t any way to make a sale.

    By Nov. 12, 2024
  • A Guitar Center signage hangs outside a storefront against a blue sky backdrop
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    The image by JeepersMedia is licensed under CC BY 2.0
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    CEOs say personalization is the key to success in music retail

    The leaders of two of America’s top musical instrument retailers, Guitar Center and Sweetwater, say guiding customers through product discovery is key to sustaining sales momentum.

    By Nov. 11, 2024
  • A smiling person with short hair, wearing a gray hoodie and crossing their arms.
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    Courtesy of StockX
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    StockX co-founder to take over as CEO amid declines in sneaker resale

    Greg Schwartz, who has been the company’s chief operating officer since its 2016 launch, will replace Scott Cutler, an early investor.

    By Nov. 8, 2024
  • Amazon's virtual holiday shop.
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    Courtesy of Amazon
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    Amazon debuts virtual holiday shop

    The immersive 3D shopping experience includes music, animations and a guided journey to help with product discovery.

    By Tatiana Walk-Morris • Nov. 7, 2024
  • A bright yellow sign against a blue roof says "Best Buy" in bold black letters.
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    Daphne Howland/Retail Dive
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    Best Buy pushes tech in holiday ad series

    The campaign features the retailer’s new hologram spokesperson, “Gram,” and addresses common problems like finding the perfect gift.

    By Nov. 6, 2024
  • President Joe Biden speaks at a podium with Vice President Kamala Harris and Speaker of the House Mike Johnson behind him.
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    Chip Somodevilla / Staff via Getty Images
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    De minimis overhaul will start before next president: former Biden official

    A rulemaking proposal being issued by early December is very likely, according to former White House COVID-19 supply coordinator Tim Manning.

    By Max Garland • Nov. 5, 2024
  • Shelves are stacked with graphic T-shirts by the Children's Place.
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    Arturo Holmes/Getty Images for The Children's Place, Inc. via Getty Images
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    The Children’s Place launches Shein storefront

    The deal allows the youth apparel company to distribute its products through the fast-fashion giant’s platform and diversify its omnichannel strategy.

    By Laurel Deppen • Nov. 4, 2024
  • Employees working in an Amazon fulfillment center are seen from above.
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    Mark Makela / Stringer via Getty Images
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    Amazon’s inbound fulfillment process is getting a makeover

    CEO Andy Jassy said initial efforts to improve inventory placement are bearing fruit while more investments are underway.

    By Max Garland • Nov. 4, 2024
  • An Allbirds storefront on Abbot Kinney Boulevard in California.
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    Cara Salpini/Retail Dive
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    Deep Dive

    DTC is dead. Long live DTC.

    As a channel, it remains key to growth for many retailers. But the era of the DTC brand as we know it is over.

    By Nov. 4, 2024
  • Amazon retail online shopping lawsuit
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    Daria Nipot via Getty Images
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    Prime Day boosts Amazon sales, membership in Q3

    Product sales were strong, but third-party seller services, advertising and subscriptions grew by double digits in the period.

    By Nov. 1, 2024
  • Reese Witherspoon announces the launch of her new company, Draper James.
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    Courtesy of Draper James
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    Draper James hires Michael Kors veteran as CEO

    New CEO Jeannie Yoo also stepped into an advisory role with Consortium Brand Partners, which took a majority stake in the brand a year ago.

    By Howard Ruben • Oct. 30, 2024
  • A person sits in front of a computer online shopping while a Christmas lights are in the background.
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    Anchiy via Getty Images
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    Most consumers plan to shop online this holiday season

    While some people started shopping during October’s promotions, most consumers plan to start next month, according to research by Bain & Company.

    By Tatiana Walk-Morris • Oct. 28, 2024
  • People walking down the street.
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    Daphne Howland/Retail Dive
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    Why some retail has been resilient against Amazon

    It's about the products — and the people.

    By Oct. 28, 2024
  • Wayfair launches paid loyalty program

    For $29 a year, the online retailer is offering customers free shipping, early access to major sales events and 5% back in rewards on purchases.

    By Howard Ruben • Oct. 23, 2024
  • A person wearing a green striped shirt taking a tampon out of box and placing it in a yellow purse.
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    Courtesy of The Honey Pot
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    The Honey Pot launches at Ulta Beauty

    The deal marks the vaginal care brand’s first partnership with a beauty retailer and adds to its growing list of wholesale partners, including CVS and Target.

    By Howard Ruben • Oct. 22, 2024
  • Poshmark introduces shoppable Poshmark Stories feature
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    Courtesy of Poshmark
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    Poshmark scraps new fees after seller outcry, sales hit

    The resale marketplace instituted a suite of changes earlier this month, but is already abandoning them this week.

    By Oct. 22, 2024
  • A person in a grey sweater hovers over a laptop with their hands.
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    mapo via Getty Images
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    TikTok Shop adds refurbished electronics

    The company currently offers tablets, mobile phones and laptops from companies like Apple and Google with plans for expansion. 

    By Tatiana Walk-Morris • Oct. 21, 2024