As Instacart gains ground, tech players organize to take back the last mile

Growing demand for grocery e-commerce has brought software players together to offer end-to-end services in a clear challenge to the market leader. 

By Emma Cosgrove • Oct. 2, 2019

Neiman Marcus introduces 'Clean Beauty' online shop

The move follows a trend of retailers highlighting products that have safe or environmentally friendly ingredients.

By Tatiana Walk-Morris • Oct. 2, 2019

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Banana Republic, Athleta launch BOPIS services

During a pilot program, Gap Inc. reported the brands received add-on sales when customers picked up orders in store.

By Kaarin Moore • Oct. 1, 2019

CCIM Institute: The state of retailing in 2025

Expect more partnerships with hotels, pressure on supply chains and multiuse redevelopments to retail spaces, according to Chief Economist K.C. Conway.

By Ben Unglesbee • Oct. 1, 2019

Rent the Runway 'back to business as usual' following supply chain meltdown

The rental service experienced shipment delays following a fulfillment software upgrade, causing the company to temporarily pause operations.

By Morgan Forde , Kaarin Moore • Updated Oct. 9, 2019

Net-A-Porter debuts flagship store in Tmall Luxury Pavilion

The e-commerce platform is among the latest to tap Alibaba to access Asian shoppers and expand into new markets.

By Tatiana Walk-Morris • Oct. 1, 2019

Is Amazon on a collision course with the government?

As investigations into the e-commerce giant's marketplace and competitive practices heat up, it faces a heightened risk of antitrust litigation. 

By Ben Unglesbee • Sept. 30, 2019

Bloomberg: Walmart fielding interest in JetBlack

The retail giant is talking with parties about potentially partnering with the unit or buying it outright.

By Ben Unglesbee • Sept. 27, 2019

Inventory-free showrooms 'super-charge' customers

Shoppers interacting with a brand at a physical location bought more, spent more and returned less, according to new academic research.

By Daphne Howland • Sept. 27, 2019

EBay CEO steps down

Devin Wenig's departure, which comes amid a strategic and operational review, was due to "a number of considerations," the company's chairman said. 

By Ben Unglesbee • Sept. 25, 2019

Overstock CFO resigns as permanent CEO is named

Greg Iverson left amid turbulence around the exit of its former CEO, Patrick Byrne, as Jonathan Johnson steps into the chief executive role.

By Ben Unglesbee • Sept. 24, 2019

How open-loop incentives drive merchant ROI and transform customer loyalty

Loyalty programs have long driven customer retention and loyalty, but what do consumers value in 2019?

Sept. 23, 2019

Casper jumps on the CBD bandwagon with sleep gummies

The mattress brand is among the latest to capitalize on the $150 billion cannabis market.

By Caroline Jansen • Sept. 19, 2019

Macy's to make same-day delivery free in 30 markets, for a limited time

Starting Oct. 1, the department store is eliminating the service's $8 fee, and that could be a key differentiator this holiday season.

By Daphne Howland • Sept. 19, 2019

Amazon expands cash payment services across the US

The e-commerce giant, in making it easier for shoppers to use hard currency, is also helping itself.

By Daphne Howland • Sept. 18, 2019

Verishop introduces free 1-day shipping

The feature comes as other retailers invest in their own delivery and fulfillment options.

By Tatiana Walk-Morris • Sept. 16, 2019

Fast and free: How shipping expectations are changing retail

Customers have come to expect speedy delivery from their favorite stores, but only some can keep up. Here are the three moves Retail Dive is watching.

By Daphne Howland , Ben Unglesbee , Kaarin Moore , Caroline Jansen • Sept. 16, 2019

Neighborhood Goods raises $11M, plots third store

With the fresh funds, the retailer will add more brands to its repertoire and update its web presence.

By Tatiana Walk-Morris • Sept. 13, 2019

Finding the next unicorn: An investor's look at the DTC landscape

There's no formula for making the right investment, but a large market size and a brand with competitive advantages helps.

By Cara Salpini • Sept. 11, 2019

Is your order-ahead and pickup living up to its promise? (You might be losing shoppers if not)

Today’s retailers admit they are sold on the concept of order-ahead and pickup. But does it live up to its promise to customers? 

Sept. 10, 2019

Fenty Beauty expands into Asian market with Tmall store

The Rihanna-founded makeup label is among the latest to harness Alibaba's online shopping platform to reach a new set of consumers.

By Tatiana Walk-Morris • Sept. 6, 2019

Neiman Marcus ventures into the mattress space

The luxury department store's move indicates that the already saturated category hasn't reached its peak yet.

By Caroline Jansen • Sept. 4, 2019

Does Le Tote hold a new beginning or the end for Lord & Taylor?

The department store is getting its last chance from an apparel rental service. If the strange deal works, it could be a game-changer for both. But the real winner may be HBC.

By Daphne Howland • Aug. 29, 2019

DTC bedding brand Boll & Branch raises $100M

The startup, focused on sustainability and social impact, said it will use the fresh funds to grow its selling channels and expand into adjacent categories.

By Caroline Jansen • Aug. 27, 2019

ThriftBooks is not just an Amazon seller anymore

The used books seller launched on Marketplace over 15 years ago. What's next in its evolution as a disruptive retailer in its own right?

By Daphne Howland • Aug. 27, 2019