Best Buy website crashes twice over shopping weekend

The mortifying outages prompted one analyst to laud the electronics retailer for being so busy.

By Daphne Howland • Dec. 1, 2014

Is Cyber Monday just a myth?

Cyber Monday is a concept that has been around for more than a decade. But is it the monumental shopping day consumers think it is? 

By Daphne Howland • Nov. 29, 2014

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Twitter launches Twitter Offers: Discounts claimed through tweets

Users can send the tweeted discounts directly to their credit or debit card after linking it with Twitter.

By Kelsey Lindsey • Nov. 26, 2014

Amazon introduces local services marketplace

The e-retailer has unveiled a marketplace where consumers can connect with local professionals like handymen or auto mechanics.

By Daphne Howland • Nov. 26, 2014

eBay pulls same-day delivery app

EBay CEO John Donahoe said same-day delivery is not a “sweet spot” for the online marketplace.

By Daphne Howland • Nov. 24, 2014

Wanelo launches 'Buy on Wanelo' with 200 retailers

Urban Outfitters and Nasty Gal are among the retailers that can now sell directly from the social media shopping site's app.

By Daphne Howland • Nov. 24, 2014

Petco to buy pet supply e-retailer

The acquisition will give the pet supply chain a hand in the lucrative veterinary prescription medicine e-business.

By Daphne Howland • Nov. 24, 2014

Retailers giving back this holiday season

For many retailers, it’s not just about racking up sales during this do-or-die time of year.

By Daphne Howland • Nov. 24, 2014

Report: Cyber Monday drives shoppers to stores

More than a third of shoppers will go to a physical store in search of Cyber Monday deals, according to a report by the International Council of Shopping Centers.

By Daphne Howland • Nov. 24, 2014

Fab may be sold for $15 million

The furniture e-retailer has seen a multitude of changes in its three years, including rounds of layoffs and the acquisition of a Finnish furniture company.

By Daphne Howland • Nov. 24, 2014

Old Navy gives a little in battle over plus-size apparel

The Gap Inc. brand has been criticized for charging women more than men for plus-sized jeans.

By Daphne Howland • Nov. 24, 2014

Nasty Gal opens first physical store

The e-retailer opened its first brick-and-mortar just months after layoffs in the fall.

By Daphne Howland • Nov. 24, 2014

Alibaba planning international e-marketplace

The Chinese retail conglomerate plans to establish an international version of its e-marketplace to cater to consumers worldwide.

By Daphne Howland • Nov. 21, 2014

Zappos opens first brick-and-mortar store

The e-commerce retailer has opened a 20,000 square-foot pop-up store near its Las Vegas headquarters.

By Daphne Howland • Nov. 21, 2014

Staples to close more stores

The country’s largest office supply retailer is doing better thanks to e-commerce, a bump in demand, and savings from many store closures. 

By Daphne Howland • Nov. 20, 2014

Apple may preload Beats on iPads and iPhones

Sources say the tech giant is negotiating to offer Beats music streaming service at half its monthly fee, but that may not fly with music labels.

By Daphne Howland • Nov. 20, 2014

New price-match policy stings Wal-Mart

Scam artists tricked unsuspecting Wal-Mart workers into selling them $400 PlayStation 4 consoles for as little as $50. 

By Daphne Howland • Nov. 19, 2014

Holiday online sales could jump 16%: report

ComScore is optimistic about holiday retail sales, saying its research finds “American consumers ready to open their wallets.”

By Daphne Howland • Nov. 18, 2014

Shippers warn retailers against holiday promises

UPS and Fed Ex are saying that they will refuse business if retailers extend shipping deals too close for them to fulfill.

By Daphne Howland • Nov. 18, 2014

Sears introduces in-store reservation feature

Shop Your Way customers can now have their local Sears store set aside merchandise through the retailer’s app or website.

By Daphne Howland • Nov. 18, 2014

Are flash sales just a flash in the pan?

The flash sales model appealed to plenty of people for a while. But these days most of them seem to be investors, not consumers.

By Daphne Howland • Nov. 17, 2014

Report: Amazon, Wal-Mart raised prices for Cyber Monday, Black Friday

Amazon and Wal-Mart Stores Inc. are just two retailers with higher average prices for some items on Cyber Monday.

By Daphne Howland • Nov. 17, 2014

E-commerce tax bill dies in Congress

House Speaker John Boehner said this month that he will block a vote on the Marketplace Fairness Act, which would require e-retailers to collect state sales taxes.

By Daphne Howland • Nov. 17, 2014

Wal-Mart extends online price-matching to all stores

The retailer wouldn’t even match its own online prices for a while.

By Daphne Howland • Nov. 14, 2014

Amazon and Hachette reach a deal

The e-retailer and publisher have been battling it out since the beginning of the year. 

By Kelsey Lindsey • Nov. 13, 2014