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Deep Dive
Why paper catalogs still matter
The paper catalog was the internet before the internet. While the sheer volume of mailers has declined over the past 10 years, savvy retailers are still using catalogs to push their brands — and make sales.
By Ben Unglesbee • Oct. 6, 2017 -
Costco launches grocery delivery service
The initiative is a defensive move for the warehouse club store, which has built its business model around the in-store experience.
By Jeff Wells • Oct. 6, 2017 -
Explore the Trendline➔
gradyreese via Getty ImagesTrendlineWhat's shaping the e-commerce landscape?
From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.
By Retail Dive staff -
Walmart bets on grocery pickup to edge out Amazon
The retailer is leveraging its physical assets, trialing automated pickup kiosks and partnering with Google to build a compelling click-and-collect model hard for even Amazon to replicate.
By Sandy Skrovan • Oct. 6, 2017 -
Opinion
7 ways to get ready for Singles Day and the Chinese marketplace
The shopping holiday presents large opportunities, but China comes with unique challenges. Lindsey Grossman of Stripe breaks down how to get started.
By Lindsey Grossman • Oct. 6, 2017 -
Amazon to open pop-up bar in Tokyo
The bar, available for only nine days later this month, won't have a menu, but servers will provide recommendations.
By Daphne Howland • Oct. 6, 2017 -
Amazon buys Body Labs to leverage 3D scanning technology
Body scanning could fuel apparel sales at Amazon as retailers scramble to adopt more accurate fit technology.
By Dan O'Shea • Oct. 5, 2017 -
Amazon reportedly piloting long-anticipated delivery service
Warehouse space and delivery costs have vexed the e-commerce giant, but a delivery service could, like its cloud business, eventually compete with FedEx, UPS, DHL and the Postal Service, some analysts believe.
By Daphne Howland • Oct. 5, 2017 -
Walmart goes live with Google voice ordering
The alliance is issuing its first real challenge to Amazon as it launches voice shopping of two million Walmart products via Google Home devices.
By Dan O'Shea • Oct. 5, 2017 -
Amazon failed to pay almost $300M in EU taxes
The bill is going to tax haven Luxembourg, whose 2003 ruling allowed Amazon to escape taxes on 75% of its profits from sales, the European Commission said.
By Daphne Howland • Oct. 5, 2017 -
Loop Commerce lands e-gifting patent
The system, currently used by Macy’s, Saks Fifth Avenue and Neiman Marcus, could help retailers reduce the likelihood of gifts being returned.
By Dan O'Shea • Oct. 4, 2017 -
Anthropologie brings furniture customization to AR
The apparel and home goods retailer aims to please custom furniture shoppers with a new 3-D image library and an augmented reality feature.
By Dan O'Shea • Oct. 4, 2017 -
Supreme Court petitioned to tackle online sales tax
The court will likely revisit a precedent set in 1992, which only required retailers with a physical presence in a state to collect sales tax.
By Corinne Ruff • Oct. 4, 2017 -
Ace Hardware buys majority stake in online startup
The Grommet’s customers visit Ace over 50% more often than — and spend 2.8 times as much as — the average Ace Rewards customer.
By Daphne Howland • Oct. 4, 2017 -
Nordstrom debuts 'Local' and a new LA flagship
The retailer opened a new flagship that includes its latest fashion shops and customer services in addition to the highly-anticipated merchandise-free boutique Nordstrom Local in West Hollywood.
By Daphne Howland • Oct. 4, 2017 -
Starbucks shutters online store to focus on brick and mortar
The coffee chain is betting on a future in which its mobile app drives consumers to experiences in local stores.
By Dan O'Shea • Oct. 3, 2017 -
Walmart buys same-day delivery company Parcel
The acquisition will add new delivery capabilities to Walmart's e-commerce operations in New York, where the retail giant sees the potential for sales growth.
By Daphne Howland • Oct. 3, 2017 -
Amazon private brands grew 90% over last year
The e-commerce giant's private label sales are being driven by apparel, baby care and vitamins and offer lessons to sellers, according to a new report.
By Daphne Howland • Oct. 3, 2017 -
Target expands new ‘Drive Up’ pickup program
The pilot is the retailer's second attempt at curbside pickup and is now available to shoppers at Twin Cities locations Target's Minneapolis headquarters.
By Daphne Howland • Oct. 3, 2017 -
Nearly 70% of shoppers aware of BOPIS, mobile payments
When it comes to in-store technologies, these capabilities have the broadest awareness among shoppers, according to research from the NRF.
By Dan O'Shea • Oct. 2, 2017 -
Toys R Us bankruptcy to boost Amazon toy sales
Judging from the online giant's massive toy sales last year, the retailer is poised to benefit from Toys R Us' problems, according to a new report from Jeffries.
By Daphne Howland • Oct. 2, 2017 -
Amazon sells $1.6M in Whole Foods' private brands
The week after the merger, Amazon sold $500,000 worth of Whole Foods store brands online, then saw that number dip to around $300,000 per week after that.
By Jeff Wells • Oct. 2, 2017 -
Online hijacking threatens retailers’ holiday plans
The growing problem, which involves unauthorized ads appearing on retailer websites to steal clicks and revenue, is set to peak this holiday season, according to a new report.
By Dan O'Shea • Oct. 2, 2017 -
Study: Shoppers wary of connected devices
Worldpay found that consumers are worried and skeptical about chatbots and voice assistants, especially where their payment information is concerned.
By Daphne Howland • Oct. 2, 2017 -
Gap's Intermix deploys new cloud solutions
Gap has tapped frequent partner Oracle to bring cloud capabilities to its Intermix brand in what could be the first step of a broader cloud migration across all Gap banners.
By Dan O'Shea • Oct. 1, 2017 -
Walmart's Jet is testing free same-day delivery in NYC
Walmart is testing grocery delivery in several markets for a fee, but testing free same-day delivery with Jet in New York, a spokesperson told Retail Dive.
By Daphne Howland • Sept. 29, 2017