Glossier's customer obsession is about stirring up conversation

During a keynote at Shoptalk, CEO Emily Weiss highlighted social sharing as one of the company's biggest drivers of growth. 

By Corinne Ruff • March 21, 2018

Amazon reportedly interested in some Toys R Us stores

The e-tailer is looking to expand its physical footprint with parts from the bankrupt toy giant, according to Bloomberg. 

By Ben Unglesbee • March 20, 2018

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Google to prioritize retailer search results — for a fee

The new program, Shopping Actions, will steer customers that start their product search on Google toward certain non-Amazon retailers.

By Dan O'Shea • March 20, 2018

Amazon still losing out to Walmart in Florida, Texas

Those two states remain strongholds for the Arkansas chain, with even millennials in the area spending more with Walmart than Amazon.

By Dan Alaimo • March 20, 2018

Online grocery CEOs: Using stores to fulfill orders is not the answer

During keynote speeches at ShopTalk, FreshDirect's Jason Ackerman and Ocado's Tim Steiner stressed the inefficiency of the store-pick model and played up the importance of execution.

By Jeff Wells • March 20, 2018

Consumers slow to pick up on voice-assisted purchasing

Voice assisted devices, like Amazon's Echo, Google Home and Apple's HomePod, are fast establishing a niche, but consumer purchasing activity is only gradually taking hold.

By Dan Alaimo • March 19, 2018

NYDJ invests in personalization to improve direct-to-consumer efforts

NYDJ is among the latest brands to see the value in increasing personalization efforts to better engage shoppers.

By Dan O'Shea • March 18, 2018

Boxed CFO out amid acquisition rumors

Acquiring the consumer goods e-commerce site is a logical play for a number of retailers as consumers increasingly do their grocery shopping online.

By Daphne Howland • March 16, 2018

Chewy founder leaves as former Amazon exec takes over

Ryan Cohen has stepped down and Sumit Singh will lead as PetSmart continues to absorb the $3.35 billion acquisition. 

By Daphne Howland • March 16, 2018

70% of consumers unwilling to use Amazon Key

A vast majority of consumers distrust the in-home delivery service recently launched by the e-tailer, according to a new study by InsuranceQuotes.

By Dan Alaimo • March 16, 2018

How Toys R Us' bankruptcy hopes came crashing down

The toy seller entered Chapter 11 with the goal of a leaner, better business. Instead, a terrible holiday season sent it in a different direction. 

By Ben Unglesbee • March 15, 2018

Toys R Us to liquidate US business

Unable to meet the terms of a bankruptcy loan, the toy retailer is forced to liquidate domestic operations, though it might be able to salvage 200 stores.

By Ben Unglesbee • March 15, 2018

IBM helps retailers fight back with Watson Commerce

Retailers understand getting the customer experience right from their first order is critical to converting more sales and keeping customers coming back to their sites.

March 15, 2018

Walmart ramps up grocery delivery to head off Amazon

The retailer will offer same-day service from 100 markets — reaching more than 40% of U.S. households — by the end of the year.

By Jeff Wells • March 14, 2018

The state of sports retail: How athleisure keeps changing the game

Nike, Under Armour and Lululemon are canaries in the the coal mine as brands are buffeted by changing consumer tastes.

By Cara Salpini • March 14, 2018

Retail defaults to peak in March, Moody's says

Analysts predict six more retail and apparel companies could default over the next year, likely sooner rather than later. 

By Ben Unglesbee • March 14, 2018

Outdoor Voices snags $34M in funding

The Lululemon challenger will use the cash to "build shops and host events in new cities across the country," according to CEO and founder Tyler Haney.

By Daphne Howland • March 14, 2018

Meet Bread: Helping retailers reduce friction with POS financing

Despite the fast-paced growth in online retail sales, checkout conversions and cart abandonment are still huge problems for many retailers.

March 14, 2018

Amazon reportedly mulling small business credit card

Another report surfaces about Amazon's growing interest in financial offerings, this time about a potential store credit card for small businesses.

By Dan O'Shea • March 13, 2018

Guitar Center downgraded again on new refinancing plan

The musical instrument retailer has announced a plan that would buy it more time to pay down its debt. 

By Ben Unglesbee • March 13, 2018

4 key takeaways from eTail West

It's all about leadership, culture and embracing innovation as retail enters a highly inventive and experimental phase in the quest to differentiate. 

By Laura Heller • March 13, 2018

For L’Oreal and Home Depot, AI quickly becomes table stakes

Speaking at SXSW, the two brands detailed how, in just a few years' time, the technology has changed everything from creative strategies to organizational structures, with no signs of slowing down.

By Peter Adams • March 12, 2018

Could Amazon shake up online travel next?

Not long ago digital players upset the old travel agent model, but now Morgan Stanley is prodding the e-commerce giant to disrupt the online travel sector. 

By Daphne Howland • March 12, 2018

Jack Ma fund invests $20M in Rent the Runway

The clothing renter is looking to expand into Asia, which fits nicely with Alibaba's efforts to add more fashion offerings. 

By Daphne Howland • March 12, 2018

Amazon moves Prime Pantry to subscription model

Prime members opting for the program will begin paying $4.99/month in addition to their $99 annual fee.

By Daphne Howland • March 12, 2018