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When one won't do: More consumers are paying for Prime and Costco memberships
There is now a significant overlap in customers who see value in spending the extra money to access each retailer's unique format and products.
By Erika Kincaid • Feb. 21, 2018 -
Amazon gives Prime members 5% back on Whole Foods purchases
The discount is the latest addition to the e-tailer's Prime Rewards Visa Card, which also offers 5% back on Prime purchases and 2% back at restaurants and gas stations.
By Dan Alaimo • Feb. 21, 2018 -
Explore the Trendline➔
gradyreese via Getty ImagesTrendlineWhat's shaping the e-commerce landscape?
From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.
By Retail Dive staff -
Samsung to use Bixby for smart TV to integrate AI and IoT
The electronics maker is moving closer to consolidating its smart TV and Internet of Things experience.
By Dan Alaimo • Feb. 20, 2018 -
Amazon makes exclusive smartphone deal
The e-commerce company started selling Essential's Halo Gray smartphone as its own mobile device strategy continues to take shape.
By Dan O'Shea • Feb. 20, 2018 -
Sponsored by B-Stock
Returns got you down? Invest in strategic liquidation
Retailers and manufacturers adopting newer, more-efficient reverse logistics programs in order to deal with the increase of returned merchandise.
Feb. 20, 2018 -
Amazon India reportedly mulling private label push
The reports come as the e-commerce giant's battle with Flipkart is heating up, and it could include creating private label appliances, LiveMint reports.
By Daphne Howland • Feb. 16, 2018 -
Farfetch reportedly prepping IPO
The luxury e-commerce retailer is planning discussions with bankers, according to a report from CNBC.
By Daphne Howland • Feb. 16, 2018 -
Mattress topper upstart aims to kick disruptors out of bed
The launch of Kloudes takes aim at Casper, Leesa and Tuft & Needle — with an argument that old mattresses could be made new with a topper at a fraction of the cost.
By Daphne Howland • Feb. 15, 2018 -
Shipping by Amazon may cause over half of sellers to switch
The e-commerce company's new logistics service for Marketplace sellers will launch soon, and a majority report they plan to use it.
By Dan Alaimo • Feb. 15, 2018 -
The RealReal opens Las Vegas pop-up shop
Resale e-commerce is booming, and the luxury consignment e-tailer has snagged the upscale end of the market as it dabbles in brick and mortar.
By Daphne Howland • Feb. 15, 2018 -
Deep Dive
Why generational marketing could send retailers back to the drawing board
While there's generally some truth in stereotypes, retailers that rely on generational marketing alone could be missing out on both the channels and customers they should be targeting.
By Cara Salpini • Feb. 14, 2018 -
EBay charts tech-heavy 2018 with new AI chief and upcoming AR tools
Advanced technologies are the next stage of eBay's "multi-year journey to replatform," which includes a focus on AI, machine learning, AR and VR.
By Alex Hickey • Feb. 14, 2018 -
Amazon reportedly speeding up Alexa responses with AI chip
Near zero response time is key to closing deals as the smart speaker competition heats up between the e-commerce giant, Google and Apple.
By Dan Alaimo • Feb. 14, 2018 -
Alibaba throws $1.3B into brick-and-mortar strategy
The Chinese retailer continues to balance its e-commerce dominance with growing, diversified investments in brick-and-mortar retail.
By Dan O'Shea • Feb. 13, 2018 -
Deep Dive
7 retail execs envision the future of stores
Executives from Best Buy, The Home Depot and MM.LaFleur share their visions for the future of retail at Future Stores Miami.
By Corinne Ruff • Feb. 13, 2018 -
Target and Honeyfund enhance registries with actual experiences
The retailer is bulking up baby and wedding registry options, and another partnership with Pinterest is adding visual search technology to the registry app.
By Dan Alaimo • Feb. 12, 2018 -
Forrester: What CMOs can learn from Amazon's success
Marketers should build "entangled customer relationships," as the e-commerce giant does through emotion-driven interactions before, during and after purchasing moments.
By Erica Sweeney • Feb. 9, 2018 -
Alibaba pays $486M for 38% of Chinese big data firm
Competition is heating up in China's stalled retail market, so Alibaba bought into a retail data company hoping to jump start sales.
By Dan Alaimo • Feb. 9, 2018 -
Walmart and Covergirl partner on AR-enabled mobile web sales
Shoppers can visit Covergirl's mobile website to try on five new looks using immersive technology.
By Robert Williams • Feb. 8, 2018 -
Walmart reportedly pushing for higher-margin goods to boost online profits
The retailer's digital business is growing rapidly, but margins are suffering amid the inefficiencies of e-commerce.
By Daphne Howland • Feb. 8, 2018 -
Birchbox leads the way in website performance
Many e-commerce retailers have improved site performance with a new focus on speed, but still need to be more diligent about monitoring other aspects of website health, according to a study by Shoppimon.
By Dan O'Shea • Feb. 8, 2018 -
BJ's hires Lonely Planet exec for new digital commerce role
Naveen Seshadri will lead the membership retailer’s digital customer experience strategy, e-commerce merchandising, digital marketing, and digital insights and analytics.
By Daphne Howland • Feb. 8, 2018 -
81% of retailers will use unified commerce platforms by 2020
This marks a big increase from prior years as retailers step up efforts to create and support omnichannel operations.
By Dan Alaimo • Feb. 6, 2018 -
JD.com and Fung align for AI development
Walmart's partner is increasing its commitment to developing technology as the retailer eyes new markets.
By Dan O'Shea • Feb. 5, 2018 -
Deep Dive
30 minutes with 35-year retail veteran Mike Edwards
The former CEO of Lucy, Borders and eBags recalls how the demise of the second largest bookseller was "the ultimate wake-up call." Those lessons and more have made Edwards a believer that technology is the path to retail success.
By Corinne Ruff • Feb. 5, 2018