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La-Z-Boy snaps up Joybird
As with Walmart's acquisition of Bonobos and Modcloth, La-Z-Boy is attempting to buy its way to more digital sales and younger customers.
By Daphne Howland • July 19, 2018 -
Amazon sold over 1M smart home devices on Prime Day
The retailer once again used Prime Day as an opportunity to lure more customers into its Alexa-enabled device ecosystem.
By Dan O'Shea • July 19, 2018 -
Explore the Trendline➔
gradyreese via Getty ImagesTrendlineWhat's shaping the e-commerce landscape?
From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.
By Retail Dive staff -
Prime Day boosts sales by 54% for large retailers
Amazon raked in more than $4 billion by some estimates and helped others log huge sales — but smaller players were left behind.
By Daphne Howland • July 19, 2018 -
Walmart mulls video streaming, The Information reports
The service would compete directly with Amazon Prime Video and Netflix at lower prices, and maybe for free, sources told the publication.
By Dan Alaimo • July 18, 2018 -
Target notches best digital day of the year on Prime Day
The mass merchant joined Amazon in a blockbuster showing during the sales event, but now the question is how hard that hit margins.
By Daphne Howland • July 18, 2018 -
Amazon breaks Prime Day records despite site crashes
The e-commerce giant's major summer sale, aside from being a lucrative sales day for the company, gives it a chance to wrestle with system weaknesses ahead of the big dance: the holidays.
By Daphne Howland • July 17, 2018 -
Gymboree tries for reboot as back-to-school season starts
This time last year found the children's retailer in Chapter 11, driven there by an unsustainable debt load and falling sales.
By Ben Unglesbee • July 16, 2018 -
Study: Beauty shoppers spend 80% of purchase journey in pre-search phase
The Condé Nast-Tapestry study highlights the role that influence plays in purchasing decisions
By Erica Sweeney • July 16, 2018 -
Opinion
Specialty retail vs. Amazon: Is it the same old story?
Retailers can't compete, especially in apparel, by playing Amazon's game. But it's a lot harder for Amazon to win with data against real innovation, writes Lee Peterson.
By Lee Peterson • July 16, 2018 -
Amazon poised to grab half of online sales in the US
As its more lucrative marketplace continues to dominate, Amazon also faces a backlash as some sellers fail to live up to customer service standards.
By Daphne Howland • July 16, 2018 -
Target launches Prime Day sale 'for everyone'
The mass merchant is just one of the many retailers offering discounts on Amazon's self-created holiday.
By Daphne Howland • July 16, 2018 -
Facebook payments patent reveals e-commerce ambitions
In a recent patent filing, the social media network described a plan to streamline AI-driven payments through Messenger.
By Dan Alaimo • July 13, 2018 -
CommerceHub taps former J.C. Penney exec as COO
The supply chain network is looking to expand its relationships with retailers and add new products and capabilities.
By Ben Unglesbee • July 12, 2018 -
Old Navy's new BOPIS services stoking cross-channel sales
Gap Inc. is staking its growth on the low-cost apparel banner and remodeling hundreds of stores to attract more customers.
By Daphne Howland • July 12, 2018 -
Bulletin's software paves way for small online brands
Apparel startup Bulletin is now using technology for its small-brand clients to manage inventory in brick-and-mortar stores, joining the growing "retail as a service" trend.
By Dan Alaimo • July 11, 2018 -
Target expands Drive Up to all 50 states
The mass merchant said the service now reaches 1,750 stores.
By Daphne Howland , Ben Unglesbee • Updated Aug. 30, 2019 -
BJ’s Wholesale accepts PayPal in latest digital move
The wholesale club is aggressively expanding online and mobile capabilities following its IPO, adding new digital payment options to streamline transactions.
By Dan O'Shea • July 10, 2018 -
Prime Day not just for Prime members anymore
Prime and non-Prime shoppers alike are increasingly viewing Prime Day as a midsummer event not limited to Amazon, and retailers would be wise to take advantage of that.
By Daphne Howland • July 10, 2018 -
A new form of commerce: The shoppable novel
As readers turn the pages of Riley Costello's latest work, they can shop for apparel and home goods featured in the story.
By Daphne Howland • July 10, 2018 -
Macy's and Bloomingdale's customer profiles hacked
The broad breach exposed mounds of personal information, leading security experts to point to weak authentication practices.
By Dan Alaimo • July 10, 2018 -
PetSmart puts fraudsters in the dog house with AI
The company's fraud detection program saved $12 million last year — and helped solve a murder and further a human trafficking investigation.
By Alex Hickey • July 9, 2018 -
Deep Dive
9 things to watch for on Prime Day 2018
The day has rocketed to the top shopping day of the third quarter, according to some data — and it's not just for Amazon customers anymore.
By Ben Unglesbee • July 9, 2018 -
Prime Day sales poised to surge 40%
A longer promotional period and new global geographies in Amazon's Prime ecosystem will likely boost sales to $3.4 billion globally, according to Coresight Research.
By Daphne Howland • July 9, 2018 -
Amazon drives 80% of US e-commerce
As Prime Day looms, the retailer's dominance is expected to grow, but competitors — especially those selling electronics — are piling on.
By Daphne Howland • July 6, 2018 -
Amazon reportedly working on a Toys R Us-like holiday catalog
The e-commerce giant is hardly alone in seizing opportunity in the wake of the toy retailer's demise, but it's in a particularly good position for it.
By Daphne Howland • July 6, 2018