Consumer Trends: Page 9
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Universal Standard launches size exchange program
The campaign, dubbed Fit Liberty, allows customers to replace items with ones in a different size at no cost.
By Howard Ruben • April 22, 2024 -
Deep Dive
Golf fashion moves into the mainstream
A new line from Tiger Woods, LVMH's latest collaboration with Tyler, the Creator and indie brands are helping to bring the sport from performance wear to streetwear.
By Howard Ruben • April 16, 2024 -
Explore the Trendline➔
Zapp2photo via Getty ImagesTrendlineHow artificial intelligence is shaping retail
More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.
By Retail Dive staff -
Sponsored by Cart.com
The power of post-purchase engagement: Strategies for lasting customer loyalty
From order confirmations to delivery surprises, the post-purchase experience is where loyalty is forged and advocacy blossoms.
April 15, 2024 -
BNPL users report problems with overspending, missed payments: survey
Consumers are using buy now, pay later services to spread out their cash flow, according to a new Bankrate report.
By Tatiana Walk-Morris • April 12, 2024 -
Nike remains a top brand for teens, but shows signs of wavering interest: survey
The brand is still leading the way in footwear and clothing, but is beginning to lose share to On and Hoka.
By Tatiana Walk-Morris • April 10, 2024 -
Sponsored by Slack
AI in retail: Start small and think big
How to start using AI and automation in retail to better serve employees and customers.
April 8, 2024 -
Shein, Temu have high customer overlap with TikTok Shop: report
Even while facing a potential ban in the U.S., the platform is dominating social shopping, an Earnest Analytics report finds.
By Tatiana Walk-Morris • April 5, 2024 -
Grove Collaborative refreshes core brand Grove Co.
The company is consolidating all of its private brands under one label as it looks to increase its visibility on retail shelves.
By Suzette Parmley • April 2, 2024 -
More than half of shoppers would use generative AI for clothing purchases: Adobe
Seventy-one percent of respondents said they think using the technology to try on products virtually would boost their buying confidence.
By Tatiana Walk-Morris • April 1, 2024 -
Sponsored by Firework
The future of e-commerce is video: 5 undeniable consumer stats
Consumers want more product videos and they want them now. It’s time to start thinking video-first.
April 1, 2024 -
Every room in the house is ‘where the customer wants us to go’: Bath & Body Works CEO
Gina Boswell said the brand is now in roughly 40% of American households as it expands its assortment to areas like laundry.
By Nate Delesline III • March 28, 2024 -
Podcast
The Backroom: Why it’s so hard for retailers to do the right thing
Businesses face new ethical questions and must act with more transparency in what corporate integrity expert Alison Taylor calls a “turbulent world.”
By Retail Dive Staff • March 28, 2024 -
E-commerce deal count fell more than 50% in 2023: PitchBook
Even as trends improved in the back half of the year, overall deal count and value fell last year compared to 2022.
By Howard Ruben • March 27, 2024 -
ThredUp: US secondhand market to hit $73B by 2028
While that represents meaningful growth, it’s down significantly from a 2022 prediction that the market would reach $82 billion by 2026.
By Tatiana Walk-Morris • March 27, 2024 -
Kendra Scott expands fine jewelry offering with lab grown diamond collection
The jewelry company said it was a “natural category addition” that allows it to offer high-end jewelry at more affordable prices.
By Suzette Parmley • March 25, 2024 -
FMI: 57% of shoppers purchase produce from mass retailers, supercenters
While traditional grocery stores are still consumers' top places to buy produce, low-price format retailers are making significant gains in the category.
By Peyton Bigora • March 21, 2024 -
Return policies sway customer behavior: survey
Store customers return less than online shoppers, and some rules are boosting in-store returns of online orders, according to the ICSC.
By Tatiana Walk-Morris • March 21, 2024 -
Ballooning credit card balances already loom over 2024’s retail sales
The level of debt may surpass the all-time record this year, even when adjusted for inflation, some analysts say.
By Daphne Howland • March 18, 2024 -
Dollar Tree, Family Dollar to close 1,000 stores
The company said continued inflation is pressuring Family Dollar's core customer base.
By Nate Delesline III • March 13, 2024 -
US private label sales grew 6% last year, reaching $217B: report
Sales have steadily risen since 2019, but units have plateaued somewhat since their peak in 2020, according to Circana.
By Tatiana Walk-Morris • March 11, 2024 -
Column
The Weekly Closeout: BowFlex files for Chapter 11, Public Lands partners with Saucony
The at-home fitness company has a $37.5 million buyout offer, and the Dick’s Sporting Goods banner teamed up with the footwear brand on running shoes.
By Retail Dive Staff • March 8, 2024 -
Basma now sells its TikTok-approved cosmetics at Sephora
The beauty brand entered the color category with a cream blush its social media community helped “co-create.”
By Tatiana Walk-Morris • March 7, 2024 -
Sponsored by Talon.One
[PODCAST] Redefining Incentives: How Retailers Are Moving Beyond Coupons and Loyalty Points
Listen to this three-part podcast series, find out how incentive approaches are changing and what retail innovators are doing differently.
By Retail Dive's studioID • Updated May 6, 2024 -
The image by Stilfehler is licensed under CC BY-SA 4.0Column
The Weekly Closeout: Thrasio files Ch. 11 bankruptcy and will Macy’s close its San Francisco flagship?
The e-commerce aggregator will eliminate hundreds of millions of dollars in debt, while the department store is evaluating its real estate assets.
By Retail Dive Staff • March 1, 2024 -
Podcast
The Backroom: The story behind our stories on shrink and theft
When the National Retail Federation retracted a theft claim following our coverage of its special report on crime, the news went viral. Here’s what it took to get the story.
By Retail Dive Staff • Feb. 29, 2024