Best Buy poised to dethrone Sears in appliance sales

As in so many other sectors, Sears is falling out of competition in the appliances market, but is eyeing a new way to boost sales.

By Dan O'Shea • July 5, 2017

Loyalty growth slows due to lackluster rewards

While overall consumer enrollment has increased, low-return loyalty programs are causing members to abandon ship.

By Cara Salpini • July 5, 2017

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How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Adidas fortifies content-and-commerce mix with silent auction

The collection of custom Boost the Nation sneakers was curated by Refinery29 with featured designs representing each state.

By David Kirkpatrick • July 5, 2017

Fourth of July sales to top $7.1B

More Americans traveling for the Fourth of July, as well as spending on food items, should lead to a lucrative holiday for retailers. 

By Cara Salpini • June 30, 2017

Retail Therapy: Prada's $185 paperclip draws social media ire

The luxury brand's office supply-shaped money clip is the latest overpriced mundane object to break the internet.

By Corinne Ruff, Cara Salpini • June 30, 2017

Discount Drug Mart putting holographic kiosks in its stores

3D Savings Center kiosks are coming to the drug store retail chain courtesy of Provision Interactive Technologies.

By Dan O'Shea • June 28, 2017

Study: Music and atmosphere big factors in choosing brick and mortar

Seeing and touching products isn't the only reason consumers go to physical storefronts anymore — especially for younger generations.

By Cara Salpini • June 28, 2017

Study: How in-store, online shopping complement one another

Results of a massive new study gives retailers every reason to invest in omnichannel strategies that emphasize the store experience. 

By Dan O'Shea • June 27, 2017

More than 20% of Walgreens mobile app users are 55 or older

Mobile shopping apps generally don't draw usage from older consumers, except for Walgreens.

By Dan O'Shea • June 27, 2017

Airport spending reached $38B in 2016

With high profits, travel retail might be the next step for brick-and-mortar companies looking to recapture consumer interest, according to a new report.

By Cara Salpini • June 26, 2017

The emerging portrait of Gen Z

Expect a change of direction as the world’s next most influential consumers — who combine technological prowess with an old-school mindset — grow up.  

By Laura Klepacki • June 26, 2017

Retail Therapy: Mattel's new look sparks a man bun backlash

The toymaker was looking for a pat on the back for its diverse new lineup, but all it got was a lot of good hipster jokes.

By Corinne Ruff • June 23, 2017

Millennials seek emotional connections before purchasing

For retailers hoping to win over the generation, personalized experiences, trust and transparency are key factors, according to a study by the Fashion Institute of Technology.

By Cara Salpini • June 21, 2017

Study: Amazon dominates online, but physical stores retain the advantage

By not offering a compelling in-store experience, however, physical retailers are missing a key way to stoke sales.

By Daphne Howland • June 21, 2017

Amazon Prime Wardrobe taps into Stitch Fix's box success

In its latest foray into fashion, Amazon lets Prime shoppers try before they buy.

By Corinne Ruff • June 21, 2017

IBM, LivePerson team up to smarten customer service chatbots

The companies are integrating IBM's Watson AI technology into the LiveEngage customer care platform.

By Dan O'Shea • June 21, 2017

Hubba launches group discussion forums for retailers, brands

Small merchants can trade learnings and share advice through new Hubba Group discussion forums on a variety of retail topics.

By Dan O'Shea • June 20, 2017

Study: User-generated content's influence on purchase decisions grows

Shoppers appear to be more driven toward purchases by user-generated internet content than ever before.

By Dan O'Shea • June 19, 2017

Report: Mall occupancy stable, reuse just beginning

The notion that all shopping is moving online, that all retailers are going bankrupt and that all millennials reject the suburban mall is "grossly exaggerated," according to real estate firm Transwestern.

By Daphne Howland • June 19, 2017

Amazon patent aims to block in-store searches of competitors

If deployed, the technology could block competitor price and product information and redirect smartphone users to Amazon.

By Dan O'Shea • June 18, 2017

Retail Therapy: Detachable jeans are back — and this time they're baring all

It looks like Y/Project is going all in on the denim debauchery, this time with a product that reveals your derriere.

By Corinne Ruff • June 16, 2017

Nike to cut 2% of workforce as it reshapes consumer approach

As more big brands go direct to consumer, Nike is reshaping it marketing focus and structure, and cutting about 1,400 jobs in the process.

By Dan O'Shea • June 15, 2017

Most millennials, especially younger ones, still prefer stores

Millennials of all ages spend time researching purchases, online or off, and much of that time is spent looking for discounts and shipping breaks, according to a new report.

By Daphne Howland • June 15, 2017

How much will Lidl disrupt the US grocery market?

Thursday’s opening is the first step in an offensive that analysts say will push traditional grocers — perhaps to their breaking point.

By Jeff Wells • June 15, 2017

Retailers must do their homework to capture mobile-only Gen Z

Marketers must adapt to the first mobile-only generation to capture some of its $44 billion in spending.

By Dan O'Shea • June 15, 2017