Ex-Googlers stir up controversy with Bodega pantry concept

The startup suffered social media backlash after critics accused it of pitting its unmanned food boxes, which are unlocked by users with a mobile app, against mom-and-pop markets.

By Sandy Skrovan • Sept. 18, 2017

Neiman Marcus unveils youth-centric Luxe Lab

In-store boutiques, featuring the work of emerging designers at select stores and online, are aimed at the younger fashion customer.

By Daphne Howland • Sept. 18, 2017

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Amazon halts Fire TV sales, but may have bigger TV plans for Alexa

Amazon may soon steal some thunder back from Apple in the TV platform war, as a new Fire TV product involving Alexa appears to be on the horizon.

By Dan O'Shea • Sept. 17, 2017

3 holiday marketing hacks

What a study of back-to-school subject lines can teach retailers about their marketing strategy for the holiday season.

By Cara Salpini • Sept. 15, 2017

Retail Therapy: Balenciaga's sneakers run in the family

The Spanish luxury fashion house is betting a pair of $795 dirty dad sneakers will be a runaway hit.

By Cara Salpini • Sept. 15, 2017

Rue La La and Dunkin’ co-design online fall fashion boutique

"Girl on the Go: Fall Style" highlights the DD Perks loyalty program with special offers to drive customers to the flash sale site and mobile app.

By David Kirkpatrick • Sept. 15, 2017

Beloved local New England chain Benny's calls it quits

Fans are flocking to the general store's going-out-of-business sales, but were likely buying their toys, bikes, housewares and auto supplies somewhere else.

By Daphne Howland • Sept. 15, 2017

Millennials find store associates 'extremely important'

As retailers explore ways to integrate robots in store, ChargeItSpot's report finds that young, tech-savvy shoppers greatly value the human element of the in-store experience. 

By Erika Kincaid • Sept. 14, 2017

Q&A: Why Addition Elle sees a big opportunity in the US market

Roslyn Griner, the Canadian company’s VP of marketing, spoke with Retail Dive about the brand's reinvention and expansion efforts.    

By Corinne Ruff • Sept. 14, 2017

Consumers wary of biometric payment tech

A majority of consumers believe they will be shopping without cash in a few years, yet many fear the authentication capabilities that will help them get there, according to a new study.

By Dan O'Shea • Sept. 13, 2017

Extreme personalization is the new personalization

Modern commerce brands are changing the game and marketers need artificial intelligence to compete, writes Brian Solis of Altimeter.

By Brian Solis • Sept. 13, 2017

Amazon debuts new fashion line in Europe only

"Find" is the first major contemporary fashion effort from Amazon, and is accompanied by Amazon Fashion’s first womenswear advertising campaign.

By Daphne Howland • Sept. 13, 2017

Apple expands on retail revamp, reveals iPhone X with Face ID

The technology company plans to unveil a store in Chicago that will reflect the new "town square" model, designed to create a more community-oriented retail experience. 

By Dan O'Shea • Sept. 12, 2017

Simon installs ‘concierge’ chatbots in 208 malls

The chatbot evolution has been on the move for quite some time — and now the technology has made it into shopping malls.

By Dan O'Shea • Sept. 12, 2017

Fraud attempts spiked after Equifax data breach

The data breach could have a ripple effect throughout the retail industry if consumers lose faith in handing over their personal data.

By Dan O'Shea • Sept. 11, 2017

Report: Online holiday shoppers have high delivery expectations

Consumers are steadily moving online to shop more often, and their expectations for swift and free delivery are only solidifying, according to new research from Walker Sands.

By Daphne Howland • Sept. 11, 2017

Store openings drive a 52% jump in web traffic

Within six weeks of opening a brick-and-mortar location, online retailers experience significant traffic increases from the surrounding postal area, according to new research. 

By Dan O'Shea • Sept. 10, 2017

Boom or bust? Holiday predictions are a mixed bag

Online sales are expected to win again, but brick-and-mortar retailers are still struggling to find their niche.

By Lara Ewen • Sept. 8, 2017

Muji opens in Brooklyn, NY with plans to double US store base

The 37-year-old Japanese lifestyle and fashion company has moved into Williamsburg with a 7,300-square-foot store and big plans for the future.

By Lara Ewen • Sept. 8, 2017

CBRE: US malls need a major redesign

Shopping centers should incorporate more businesses that have less competition from e-commerce, the real estate research firm said.

By Kim Slowey • Sept. 8, 2017

Retail Therapy: This luggage isn't just another pretty face — it's yours

Firebox’s two-faced suitcase means finding your bags has never been easier — just don’t let the design go to your head.

By Cara Salpini • Sept. 7, 2017

88% of holiday shoppers want ads from their favorite brands

Holiday shoppers aren't against targeted advertising — they just want it from brands that they care about, according to a new study.

By Cara Salpini • Sept. 6, 2017

Walmart’s Hayneedle debuts app with visual search

The home furnishings and decor retailer's app is armed with visual search capabilities, which could become a must-have for merchants.

By Dan O'Shea • Sept. 6, 2017

Consumer stress on the rise as wage gap widens

The wage gap that began to shrink in recent years is showing signs of widening again, which analysts warn will keep pressure on retail prices and margins.

By Daphne Howland • Sept. 6, 2017

Amazon, Target, Walmart rank in top 10 millennial brands

Almost a third of the top 100 millennial brands were retailers — and many of the top 10 were digital-first companies.

By Cara Salpini • Sept. 5, 2017