Retail Therapy: Costco takes its hot dog-soda combo very seriously

A tweet this week resurfaced comments the club's co-founder made to CEO Craig Jelinek, including, "If you raise the effing hot dog [price], I will kill you."

By Caroline Jansen • Sept. 25, 2020

Is Walmart finally in fashion?

The retail giant has refined its stable of brands through partnership, acquisition, expansion, revitalization and divestment. 

By Daphne Howland • Sept. 23, 2020

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

The enduring fan base that boosts Bath & Body Works

The 30-year-old retailer continues to drive loyalty and promise — even in a pandemic. 

By Kaarin Moore • Sept. 21, 2020

Why the growth in BOPIS will continue to accelerate (and how to make the shift now)

"Buy online, pick up in-store," or BOPIS, is a channel you may want to maintain even when in-person shopping resumes.

By Square Editors • Sept. 21, 2020

New research: 4 post-pandemic scenarios for the future of retail

How will retail evolve over the next 5 years? This report outlines the capabilities and tech most likely to drive success in an uncertain future.

By Kelly Kornet, Jackie Collins, Danny Oviedo • Sept. 21, 2020

Retail Therapy: 2020's next travesty? Mountain Dew margaritas.

Red Lobster teamed up with PepsiCo to offer consumers a one-of-a-kind alcoholic beverage in an attempt to get us through the rest of the year.

By Caroline Jansen • Sept. 18, 2020

Deloitte predicts tepid-to-modest holiday sales growth

How consumers spend during the upcoming season depends much on COVID-19 and the efforts to slow it. 

By Ben Unglesbee • Sept. 16, 2020

A case for radical retail reinvention

Hudson Yards, American Dream and Nordstrom's New York City flagship all opened before COVID-19 shut everything down. But are flashy retail destinations now obsolete?

By Lara Ewen • Sept. 15, 2020

How to expand your delivery and pickup options

Curbside pickup and delivery are now table stakes.

By Alise Bailey, Editor at Square • Sept. 14, 2020

Consumers form loyalties to new brands they bought in quarantine, survey finds

Some of the new shopping habits formed during the pandemic could endure, providing opportunities for marketers, Bazaarvoice found.

By Robert Williams • Sept. 9, 2020

Retail Therapy: Red Wing reimagines the Labor Day promo

To help unemployed U.S. workers, the shoe brand called on other companies to put aside deals and discounts this holiday and promote open jobs.

By Caroline Jansen • Sept. 4, 2020

Back-to-school is about to look different. Here's what retailers need to know to prepare.

Retailers play a key role in helping shoppers navigate this year's unusual back-to-school season.

Sept. 3, 2020

How some businesses are adapting their product offerings

From video visits to general stores, here’s how businesses are creatively serving customers during COVID-19.

By Kaitlin Keefer, Editor at Square • Sept. 2, 2020

Back-to-school shoppers are showing up after all, study shows

Mass merchants, Best Buy and even office retailers saw foot traffic upticks in August, after steeper declines last month, according to Placer.ai.

By Daphne Howland • Sept. 1, 2020

Retail Therapy: Lowe's project runway

In an unexpected move, the home improvement retailer is partnering with New York Fashion Week designers to help create backdrops for the outdoor shows.

By Cara Salpini • Aug. 28, 2020

Retail is 'scrambling' to keep up with accelerated disruption in the COVID-19 era

A new Moody's report estimates that 20% of mall stores could close in five years amid faster-growing online shopping.

By Ben Unglesbee • Aug. 25, 2020

Anthropologie wedding brand BHLDN launches plus assortment

The retailer has joined several digital upstarts in offering extended sizes for brides and bridesmaids, a path to a greater share of a shaken market.

By Daphne Howland • Aug. 25, 2020

3 trends for increasing conversions with a new generation of shoppers

In order for retailers to stay ahead, they must keep a close watch on their youngest buyers and take note of what's important to them – and then innovate and pivot to meet those expectations.

Aug. 25, 2020

Coffee makers, mixers, whiteboards: Pandemic fuels home category sales

More time at home has propelled growth at home improvement and home goods retailers, while sectors like apparel have suffered in recent months.

By Caroline Jansen • Aug. 18, 2020

What COVID-19 did to customer loyalty

As retailers grappled with out-of-stocks, research found that 75% of consumers opted to shop alternative brands.

By Caroline Jansen • Aug. 12, 2020

CVS to sell DTC brand Public Goods in bid for the healthy shopper

The two started a pilot in January, and have now expanded it to put the brand's sustainable, health-focused products into 2,000 stores nationwide.

By Cara Salpini • Aug. 11, 2020

What follows suits in men's apparel?

As people dress down, Tailored Brands and Brooks Brothers are suffering. But neither that, nor the pandemic, means men's fashion is doomed.

By Daphne Howland • Aug. 11, 2020

Retail Therapy: Cheetos Mac n' Cheese gives humans a ray of hope during apocalypse

The pasta comes in three flavor varieties and is made with "authentic Cheetos cheesiness." 

By Kaarin Moore • Aug. 7, 2020

How retailers can succeed with subscription-based services

As brands look to capitalize on the demand for subscription-based services, a key aspect of retaining loyal customers hinges on creating an experience that deepens the customer and brand relationship.

Aug. 7, 2020

Home Depot adds 3 warehouses as DIY demand grows

The pandemic has shifted consumer behavior and buying patterns, but it hasn't deterred the retailer from its plan to invest in its distribution network.

By Shefali Kapadia • Aug. 5, 2020