Retailers winning with mobile offerings, losing with post-sales support

As consumers return to stores after two years of a global pandemic, they are using their smartphones more than ever to aid in the in-store shopping experience.

Feb. 22, 2022

Victoria's Secret's Pink introduces XXL swimwear with the help of a TikTok star

Remi Bader will serve as brand ambassador and size consultant in a yearlong partnership with the brand.

By Daphne Howland • Feb. 18, 2022

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How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Should more retailers be on Roblox?

The platform is used by millions of tweens daily. And ignoring it may cost brands loyalty, revenue and a future audience. 

By Kaarin Moore • Feb. 17, 2022

Victoria's Secret's new Love Cloud collection aims for diversity, comfort

The lingerie stalwart said the merchandise and accompanying campaign reflect its new "commitment to welcoming and celebrating all women."

By Daphne Howland • Feb. 15, 2022

The potential hidden in your e-commerce checkout: B2B buyers

Retailers have a few key considerations to make to build an e-commerce experience that will attract and retain B2B buyers.

By Brandon Spear, Chief Executive Officer at Trevipay • Feb. 14, 2022

How retailers can provide value by being relevant

Personalized communication is key to increasing customer loyalty and purchasing behavior

By Meghann York, Global Head of Product Marketing at Emarsys, an SAP company • Feb. 14, 2022

Gartner: A quarter of consumers will use the metaverse daily by 2026

The firm predicts 25% of people will spend at least one hour a day in the metaverse to work, shop, learn, socialize or consume entertainment by then.

By Tatiana Walk-Morris • Feb. 10, 2022

The new Adidas sports bra collection could be a game-changer

The brand enlisted the help of a biomechanics breast expert to develop a line that addresses the specialized needs of women and various activities.

By Daphne Howland • Feb. 9, 2022

In a world gone digital, Moleskine still believes in the power of paper

"Paper is not going away, it's not going anywhere," CEO Daniela Riccardi said. Here's how she's keeping it relevant for consumers.

By Cara Salpini • Feb. 9, 2022

Convenience is in the eye of the beholder

Consumers are willing to be inconvenienced, as long as it's on their terms, writes Katie Thomas, who leads the Kearney Consumer Institute.

By Katie Thomas • Feb. 8, 2022

What retail has in store for 2022

A month into the new year, here are some of the top forces impacting retail, the trends we're watching and predictions for what is to come. 

By Retail Dive Staff • Feb. 7, 2022

Landlords are starting to play hardball again, JLL finds

Stores are back in town, though less so in areas dependent on tourists and office workers, according to the commercial real estate firm's City Retail report.

By Daphne Howland • Feb. 3, 2022

Walmart deepens healthcare offering with lab test partnership

The retailer will start offering more than 50 tests that customers can request online through an expanded tie-up with Quest Diagnostics.

By Ben Unglesbee • Feb. 1, 2022

Technical tips to help retailers get the most out of a lease-to-own partnership

Fully integrating the lease-to-own option within your website and marketing efforts allows you to maximize conversion rates.

Jan. 31, 2022

André Leon Talley, 'always at the forefront of inclusion,' dies at 73

With creativity, intellectual rigor and passion, he became a cultural and fashion icon — not despite his humble beginnings, but in part because of them.

By Daphne Howland • Jan. 20, 2022

Almost 6 in 10 US consumers shopped at a DTC brand in 2021: report

Traditional retailers are winning the love of American shoppers over digitally native brands, according to a report from Diffusion.

By Maria Monteros • Jan. 18, 2022

6 DTC trends to watch in 2022

While 2021 marked a year of growth for DTC brands, existing problems became more apparent. Brands will need to address those challenges in the year ahead.

By Caroline Jansen • Jan. 18, 2022

Meet the 2022 shoppers: 5 ways buyer expectations will change retail

Consumers continue to grapple with the lingering effects of the pandemic, including supply chain hiccups and other shifts that are changing the way they buy. Retailers can expect five themes to impact brick-and-mortar sales.

Jan. 18, 2022

Omicron 'unlikely to derail' economic growth: Moody's

Analysts expect the disruption from the new variant to pass quickly. But supply hiccups and inflation will likely last longer.

By Ben Unglesbee • Jan. 13, 2022

Adobe: Holiday e-commerce topped $204B in the US

Online spending rose nearly 9% compared to last year, though typical red-letter days like Black Friday and Cyber Monday took a back seat.

By Daphne Howland • Jan. 13, 2022

Global online sales exceed $1 trillion during the holidays: Salesforce

Despite external challenges, consumers continued to splurge online.

By Maria Monteros • Jan. 12, 2022

Social commerce to grow 3 times as fast as e-commerce, Accenture predicts

Driven by Gen Z and millennials, shopping on social media platforms is forecast to grow from $492 billion in 2021 to $1.2 trillion by 2025.

By Chris Kelly • Jan. 11, 2022

Creating an Uber experience at the B2B checkout: Navigating embedded payments

Learn the four imperatives that B2B e-retailers must consider in 2022.

Jan. 10, 2022

Yeezy Gap announces 'Engineered by Balenciaga' collab

Ye and the luxury label's artistic director, Demna, have collaborated before, and each has a record of bringing an unexpected vibe to wardrobe basics.

By Daphne Howland • Jan. 7, 2022

Saks launches Wellness Shop online

The offering, which features brands like Beyond Yoga and Vitamix, comes as retailers try to cater to health-conscious consumers.

By Tatiana Walk-Morris • Jan. 7, 2022