American Eagle Outfitters taps customers’ shoulders with shopBeacon

Apple's iBeacon technology is helping the chain greet customers with offers that gel with their preferences.

By Daphne Howland • Jan. 21, 2014

Amazon.com patents 'anticipatory shipping'

It's yet another technology the e-retailer won’t be using any time soon, but will customers embrace ship-before-you-buy?

By Daphne Howland • Jan. 21, 2014

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Can Lululemon get its groove back?

The company should be poised to make a comeback, but as it comes up for air, Lululemon will find that things are not the same in the yoga fitness gear world.

By Daphne Howland • Jan. 17, 2014

IBM to invest $1.2B on cloud infrastructure

The company’s Softlayer infrastructure is the linchpin of its cloud services.

By Daphne Howland • Jan. 17, 2014

Target testing mini-stores for urban areas

The company, in a move it says could enable it to establish a presence in dense urban areas, will open a TargetExpress this summer.

By Daphne Howland • Jan. 17, 2014

Digital coupon clipping grew 141% in 2013

Consumers redeemed 66 million digital coupons in 2013.

By Daphne Howland • Jan. 17, 2014

Competitive holiday pricing eats at Best Buy's margins

The electronics retailer was blindsided by intensifying bargain pressures even after Black Friday deals.

By Daphne Howland • Jan. 17, 2014

eBay announces new ship-to-store cloud service

The system would allow major retailers to move inventory and save on shipping, and could be an alternative to Amazon’s fulfillment options.

By Daphne Howland • Jan. 16, 2014

Will bitcoin ever become a coin of the realm?

Overstock.com Inc. made a splash this week when it became the first major retailer to accept bitcoin payments, but has the revolution really begun?

By Daphne Howland • Jan. 16, 2014

Target credit-card theft caused by cheap, foreign malware: Sources

Many, if not most, American retailers are probably similarly vulnerable.

By Daphne Howland • Jan. 16, 2014

Sears falling, Nordstrom rising in Canada

Nordstrom will open at Toronto’s downtown Eton Centre, replacing Sears, which is planning job cuts in Canada.

By Daphne Howland • Jan. 16, 2014

J.C. Penney to cut 2,000 jobs, close 33 stores

The news follows the retailer’s announcement that it would revive sales commissions, which investors took to be a bullish sign until the cuts were revealed.

By Daphne Howland • Jan. 16, 2014

H&M ends monthly same-store sales reports

Citing rapid expansion including online sales, Europe’s second-largest clothing retailer says monthly total sales is a more "relevant number."

By Daphne Howland • Jan. 15, 2014

Direct retail sales outpaced total retail sales in 2013

Web, catalog and TV sales were 15.9% of total retail sales in the last two months of last year, the National Retail Federation reported Wednesday.

By Daphne Howland • Jan. 15, 2014

Commerce Dept. says December retail sales rose

Low temps spur heavy online shopping for the strongest quarter of consumer spending in 3 years, but the good news is tempered by pressure for bargain prices.

By Daphne Howland • Jan. 15, 2014

Report shows Free People winning at social media

The bohemian women’s clothing outlet shines on social media and its customers upload tens of thousands of images on its own website.

By Daphne Howland • Jan. 15, 2014

Image recognition: Slyce shows us its pitch for retailers at NRF's Big Show

Retail Dive takes a peak at some visual search technology you may be seeing more of very soon.

By Brian Warmoth • Jan. 14, 2014

Are recent retail hacks just the beginning for 2014?

The scale, apparent effectiveness, and sheer profitability for thieves in recent retail hacks has analysts concerned.

By Daphne Howland • Jan. 14, 2014

Target announces new $5M consumer protection and education program

The effort to boost cybersecurity and empower customers comes amid ongoing fallout from a massive credit card breach.

By Daphne Howland • Jan. 14, 2014

Groupon buys flash-fashion retail outfit Ideeli for $43M

The acquisition of the discount fashion retailer comes with a strong mobile business.

By Daphne Howland • Jan. 14, 2014

Digimarc unveils invisible barcode for speedier scanning

Datalogic, a maker of barcode readers, is to develop the retail point-of-sale systems.

By Daphne Howland • Jan. 14, 2014

Former Dollar General exec named new RadioShack EVP-CFO

The appointment of seasoned specialty-retail executive John W. Feray is part of the electronics retailer’s ongoing turnaround plans.

By Daphne Howland • Jan. 14, 2014

L Brands post weaker than expected sales increase

The multi-retailer company joins others in reporting slow December sales, and revenues nibbled at by holiday discounts.

By Daphne Howland • Jan. 13, 2014

Sam’s Club online business gets a push

The warehouse retailer will now operate under Wal-Mart Stores Inc.’s Global eCommerce unit.

By Daphne Howland • Jan. 13, 2014

Lululemon stock drops 17% on lower Q4 forecast

The yoga clothing company is still faltering after last year's mortifying comments by its founder as well as embarrassing quality-control issues.

By Daphne Howland • Jan. 13, 2014