Consumer Trends: Page 150
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Activewear gets unprecedented attention during Fashion Week
Sales of track suits, yoga gear, and other fitness apparel is swiftly outpacing other apparel sales, and the industry is paying heed.
By Daphne Howland • Feb. 11, 2014 -
Retail customer service failed in Q4: Zendesk
Over the holiday season, customer satisfaction with retailers dropped below satisfaction with the government.
By Daphne Howland • Feb. 11, 2014 -
Explore the Trendline➔
Zapp2photo via Getty Images
TrendlineHow artificial intelligence is shaping retail
More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.
By Retail Dive staff -
Deep Dive
6 shipping expectations e-retailers cannot ignore
Consumers adjust their e-shopping behavior according to their shipping options, and they’re expecting more these days.
By Daphne Howland • Feb. 10, 2014 -
Lululemon cracks down on customer resales
The upscale yoga retailer is known for its less-than-generous return policies, and now it's working hard to stop customers from reselling its clothing on sites like eBay.
By Daphne Howland • Feb. 10, 2014 -
New York City law would pave way for retail unions
A bill to be introduced soon would require retail tenants getting city subsidies to allow union organization.
By Daphne Howland • Feb. 10, 2014 -
Fotolia
Retail sales in 2014 expected to rise
But the National Retail Federation also advises caution due to the economy’s slow recovery, saying retail jobs were down in January.
By Daphne Howland • Feb. 10, 2014 -
Newegg announces Amazon Prime-like membership
With Premier, the electronics e-retailer is aiming to lure customers from Amazon Prime.
By Daphne Howland • Feb. 10, 2014 -
Amazon makes point-and-shoot shopping a reality with Flow
The remarkable technology can recognize multiple items at once and add them to an Amazon shopping cart in seconds.
By Daphne Howland • Feb. 7, 2014 -
Costco January sales rise
Net sales last month grew 6% and beat expectations.
By Daphne Howland • Feb. 7, 2014 -
Kohl's revenues down as discount retailer looks to e-commerce
The discount department-store chain says slow traffic and e-commerce expenses ate into revenues.
By Daphne Howland • Feb. 7, 2014 -
RetailMeNot's Q4 demonstrates consumers' love for deals
The digital coupon site reports a net revenues increase of 55% compared to the year before, and a healthy portion was thanks to its mobile app.
By Daphne Howland • Feb. 7, 2014 -
L Brands' 9% sales jump beats expectations
Although not as strong as a year ago, L Brands sales beat expectations and actually raised expectations further for fourth-quarter earnings.
By Daphne Howland • Feb. 7, 2014 -
Hobby Lobby to open 70 new stores
The crafts retailer, which is in the midst of a lawsuit over the Affordable Care Act, is taking pains to deny it’s closing stores.
By Daphne Howland • Feb. 6, 2014 -
Walgreens reports sales growth, says it won't abandon cigarettes
Sales at stores open at least a year rose 2.9% in January, beating expectations.
By Daphne Howland • Feb. 6, 2014 -
Abercrombie & Fitch to get help with product lines, pricing
The struggling brand needs to figure something out to get back into teens' good graces.
By Daphne Howland • Feb. 6, 2014 -
Topshop coming to Fifth Avenue
The popular U.K. retailer will open a flagship New York City store this fall, adding to a smaller shop in Soho.
By Daphne Howland • Feb. 6, 2014 -
Personalizing emails brings more transactions, revenues
A study by Experian Marketing Services shows that consumers respond well to communications tailored to them and their preferences.
By Daphne Howland • Feb. 6, 2014 -
Deep Dive
Are these 5 retailers headed for the endangered species list?
Without improvement, these retailers could go the way of Blockbuster and Borders.
By Daphne Howland • Feb. 5, 2014 -
Saks goes high and low to gain customers
The retailer that invokes New York’s illustrious 5th Avenue shopping mecca will expand into Canada and get creative with how it appeals to customers.
By Daphne Howland • Feb. 5, 2014 -
RadioShack closing 500 stores
The electronics retailer is in the midst of restructuring and rehabbing its image and product lines and had recently said it wouldn't close stores.
By Daphne Howland • Feb. 5, 2014 -
J.C. Penney stock takes a dive
Despite the first uptick in sales in two years, the retailer’s stock Tuesday sank more than 10%.
By Daphne Howland • Feb. 5, 2014 -
Consumers prefer Facebook when accessing retailers via social media
There isn't a lot of change in how many consumers take advantage of social media login opportunities, and more retailers could jump in if they think it's worth it.
By Daphne Howland • Feb. 5, 2014 -
Fotolia
Rise in mobile payments brings rise in mobile fraud
Retailers, especially smaller retailers, are not taking adequate precautions against mobile payment fraud.
By Daphne Howland • Feb. 5, 2014 -
Michael Kors revenues surge
Unlike many, the clothing retailer had happy holidays and its sales are growing in the U.S. and Europe.
By Daphne Howland • Feb. 4, 2014 -
H&M: Cheap fashion can be ethical, too
The globe’s second largest fashion retailer insists that ethical working conditions are not just a luxury.
By Daphne Howland • Feb. 4, 2014
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