Consumer Trends: Page 14
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Target to expand Starbucks curbside pickup service nationwide
The retailer is leaning in on providing a more full-service curbside experience for customers.
By Nate Delesline III • Aug. 9, 2023 -
Deep Dive
Back to school 2023: Can marketing transcend the turbulence?
Top marketers from American Eagle and Amazon weigh in on strategy as the season’s spending forecast paints a gloomy picture.
By Jessica Deyo • Aug. 9, 2023 -
Explore the Trendline➔
Zapp2photo via Getty ImagesTrendlineHow artificial intelligence is shaping retail
More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.
By Retail Dive staff -
Retailers need to ‘competitively promote’ the rest of the year: report
Though consumers are still spending, a Numerator report suggests that they continue to search for markdowns.
By Tatiana Walk-Morris • Aug. 7, 2023 -
‘We want all the brands the customer is used to’: How the Army & Air Force Exchange Service approaches retail
The Exchange, which is celebrating its 128th birthday, forges partnerships with retailers like Old Navy and The Home Depot — making for a loyal military customer base.
By Nate Delesline III • Aug. 7, 2023 -
Forrester predicts offline retail sales will surpass $4 trillion by 2028
Though e-commerce has grown during the COVID-19 pandemic, brick-and-mortar stores remain a crucial, yet challenging part of retailers’ strategies.
By Tatiana Walk-Morris • Aug. 3, 2023 -
"Holiday Shopping - Downtown Crossing" by Massachusetts Office Of Travel & Tourism is licensed under CC BY-ND 2.0
What’s working for — and against — retailers heading into the holidays?
This shopping season isn’t likely to be like last year, or the year before, or the year before that, experts say.
By Daphne Howland • Aug. 2, 2023 -
The Weekly Closeout: REI expands travel offerings and Amazon, iRobot modify merger price
The outdoors retailer is expanding rentals, day tours and multiday adventures, while the e-commerce giant and iRobot amended the terms of their agreement.
By Retail Dive Staff • July 28, 2023 -
Podcast
The Backroom: Jason Del Rey and ‘Winner Sells All’
One of the most prolific journalists covering the retail industry leverages his deep sourcing for an in-depth book about Amazon versus Walmart.
By Retail Dive Staff • July 27, 2023 -
Deep Dive
Yeezy was only part of Adidas’ problems. The retailer has been falling further behind Nike for years.
Since 2013, Adidas’ net sales have grown by less than $5 billion as it struggles to keep pace with the broader market. Could a new CEO and a clean slate reverse those trends?
By Cara Salpini • July 24, 2023 -
Column
The Weekly Closeout: Pacsun opens dedicated activewear store, FTC proposes new guidelines for mergers
The Pac1980 store will open at the Mall of America, while the Federal Trade Commission and Justice Department unveiled changes to M&A guidance.
By Retail Dive Staff • July 21, 2023 -
As student debt relief ends, millions of consumers will have $300 less each month to spend at the holidays: report
Peloton, HomeGoods and Old Navy, along with most apparel and department stores, will be among the hardest hit, according to Earnest Analytics.
By Daphne Howland • July 21, 2023 -
Walmart rolls out half-price Walmart+ memberships for people on government assistance
The retailer's expansion into servicing financially stressed customers may give it an even larger share of America's grocery market.
By Nate Delesline III • July 21, 2023 -
Zales, Rocksbox partner on jewelry rental
The program is available by appointment at select stores and tailored to offer shoppers affordable fine jewelry options for special occasions and weddings.
By Kaarin Moore • July 19, 2023 -
Sur La Table expands national footprint, private label offering
Three years after surviving a pandemic-era bankruptcy, the culinary experiential retailer is back in growth mode on multiple fronts.
By Nate Delesline III • July 18, 2023 -
Amazon resurfaces ‘spend less’ messaging for back-to-school ads
Actor Randall Park stars in a comedic spot touting the e-commerce giant’s plethora of deals as parents grapple with tight budgets.
By Jessica Deyo • July 18, 2023 -
Buy now, pay later app downloads decline
In the U.S., total BNPL app downloads for the second quarter fell 19% compared to the year-ago period, Bank of America Securities analysts said.
By Caitlin Mullen • July 18, 2023 -
Column
The Weekly Closeout: Layoffs at The Children’s Place and inflation dips to lowest levels since March 2021
The kids retailer said it’s ending the lease on its New Jersey headquarters, and in June the consumer price index rose just 3% year over year.
By Retail Dive Staff • July 14, 2023 -
Back-to-school spending to hit record highs, NRF says
Although some consumers plan to spend more on school shopping this year, they’re still looking for deals, the report found.
By Nate Delesline III • July 14, 2023 -
Prime Day helped push US e-commerce more than 6% to $12.7B: Adobe
Several retailers jumped on Amazon’s summer event, and inflation-weary shoppers took the opportunity to stock up on household essentials.
By Daphne Howland • July 13, 2023 -
Back-to-school spending to tumble 10%: Deloitte
Inflation showed signs of easing markedly in June, but it will take consumers time to adjust, and discounts are in focus, according to the researchers.
By Daphne Howland • July 12, 2023 -
US e-commerce sales to exceed $1.1 trillion in 2023: report
FTI Consulting predicts that the rate of online sales growth will slow to 10% or less over the next few years.
By Tatiana Walk-Morris • July 11, 2023 -
Bath & Body Works reformulates hand soaps, offers refills
The retailer, famous for its candles, has shaken up its assortment and its C-suite since former Unilever executive Gina Boswell became CEO last year.
By Daphne Howland • July 6, 2023 -
BuyBuy Baby gets a bid from one of its vendors
Dream on Me, which runs a direct-to-consumer business and sells baby gear through the Bed Bath & Beyond-owned retailer, is a stalking horse bidder, according to bankruptcy court documents.
By Daphne Howland • June 30, 2023 -
Podcast
The Backroom: Target’s silent Pride Month
The team talks about the realities of the backlash, including who is fomenting it and how other retailers’ Pride campaigns stack up.
By Retail Dive Staff • June 29, 2023 -
‘People just love the birthday gift’: How Sephora maintains loyalty by focusing on what shoppers want most
The beauty retailer has a history of frequent loyalty updates, but that’s what makes the program so successful, loyalty head Emeline Berlind says.
By Cara Salpini • June 28, 2023