'Fair Trade' fashion labeling on the rise

The non-profit that certifies “fair trade” goods in the U.S. says requests to certify fashion items have been growing since the Rana Plaza collapse.

By Daphne Howland • July 7, 2015

QVC to leverage consumer data with new analytics unit

The shopping channel has tapped retail veteran Sanjay Singh to lead a new group that will mine data to nurture growth.

By Daphne Howland • July 6, 2015

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Mobile screens are kids' first choice, survey says

Television is no longer the preferred viewing option for children 2-11. 

By Ian P. Murphy • July 6, 2015

Best Buy adds store-within-a-store for Samsung home appliances

The electronics retailer and the South Korean device and appliance maker seem to be reaching a certain level of synergy.

By Daphne Howland • July 2, 2015

Sears opens connected-home showcase in Silicon Valley

Shipments of connected-home devices are expected to grow at an annual rate of 67% in the next five years.

By Daphne Howland • July 1, 2015

Retail Therapy: Etsy's got 99 problems and a witch is one

And an argument for Abercrombie & Fitch to bring back its "pipe-fitted mosquito net." 

By Kelsey Lindsey • June 26, 2015

Delivering convenience: The keys to buy online, pickup in store

Retailers still face a slew of hurdles, from inventory management to consumers' ballooning expectations. 

By Ian P. Murphy • June 25, 2015

Consumer spending up this back-to-school season: NRF

But the thing about “back-to-school” spending is there's no deadline for purchase. And consumers are happy to wait around for deals.

By Daphne Howland • June 25, 2015

Amazon's voice assistant Echo speaker now widely available

The device lets users order on Amazon with voice-activated commands, and has wowed many tech writers with its sleek design and overall performance.

By Daphne Howland • June 24, 2015

CVS to double digital team with new innovation lab

The Boston unit will function like a startup to enhance online and mobile initiatives for the retailer. 

By Ian P. Murphy • June 23, 2015

The state of the American department store

Department stores were once magnificent fixtures of downtown America, then strong anchor tenants of malls. What are they now, and what’s next?

By Daphne Howland • June 22, 2015

Retail Therapy: An in-store shower and cool boy Bonobos

Every week, we gather up some of the most interesting retail reads around the web. 

By Kelsey Lindsey • June 19, 2015

What the California Uber ruling means for same-day delivery

The California Labor Commission recently ruled that an Uber driver must be reimbursed more than $4K because she's an employee, not an independent contractor. Here's how that could affect retailers. 

By Daphne Howland • June 18, 2015

'Made in the USA' sells again

These days marketers are pitching "buying American" as not only patriotic, but sustainable, too.  

By Ian P. Murphy • June 17, 2015

Are physical stores the innovation labs of the future?

How do retailers figure out what the customer wants? These days it takes technology and a certain mindset when looking at physical stores.

By Daphne Howland • June 15, 2015

West Elm, Etsy join White House 'maker' events

This high-profile support could help propel the maker movement further, especially with the tech and entrepreneurial focus of the events.

By Daphne Howland • June 15, 2015

Retail Therapy: New Balance moves to the cool kids table

And David's Bridal's CEO is done with being "the Wal-Mart of bridal." 

By Kelsey Lindsey • June 12, 2015

Smartphones' share of e-commerce orders grows

But personal computers still lead conversion worldwide, Demandware says. 

By Ian P. Murphy • June 12, 2015

Discount-mania: Are the days of charging full price over?

Retailers are having so many sales, temporary markdowns, and coupons that “limited time only” has little meaning anymore.

By Daphne Howland • June 11, 2015

How retailers are shaking up healthcare delivery in a post-ACA world

There’s more disruption than meets the eye as drugstores and other retailers begin to provide healthcare services in addition to traditional health and beauty products.

By Daphne Howland • June 8, 2015

Are your best customers cheating on you?

Customers are mysterious, fickle, and always right. But with the right data, you can predict and change their behavior until it’s “right” for you too.

June 8, 2015

IRCE 2015 Roundup: Channeling change to stay relevant in retail

Conference speakers emphasized the digital revolution's accelerating rate of progress. 

By Ian P. Murphy • June 5, 2015

UPS' 4th annual 'Pulse' survey reveals advantage of multichannel approach

Mobile is driving changes in buyer behavior online and offline, the study released during IRCE found.

By Ian P. Murphy • June 4, 2015

Apple Watch is company's biggest launch to date

The retail giant is expected to ship five million products in the first three months of its release. 

By Ian P. Murphy • June 2, 2015

Will class-action suit against J.C. Penney force retailers to pull up 'price anchor'?

The result of the retailer's case could reverberate though the industry and hinder widespread use of the practice of layering discounts on made-up prices.

By Daphne Howland • June 1, 2015