What is hyper-localization, and what does it mean for retailers?

The buzzword means different things to different people. But it pretty much means that your customers come first.

By Daphne Howland • March 10, 2016

Target seeks tech talent for mysterious startup Goldfish

The secret project looks to disrupt shopping from Target's Silicon Valley offices.  

By Ian P. Murphy • March 10, 2016

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Target refines 'Made to Matter' merchandise line

Target doesn’t make huge bank on the healthy, eco-friendly merchandise, but it’s an important differentiator for the retailer.

By Daphne Howland • March 10, 2016

Survey: Omnichannel fulfillment costs now 18% of retailers' sales

The price of meeting shopper expectations is going up fast, retailers indicate. 

By Ian P. Murphy • March 10, 2016

Kate Spade to add click-and-collect fulfillment options

Online options are paying off for the luxury retailer. 

By Ian P. Murphy • March 8, 2016

Urban Outfitters sees flat sales amid flat fashion environment

CEO Richard Hayne highlighted a problem vexing many apparel retailers these days: there’s no real reason for shoppers to fill their closets with new clothes.

By Daphne Howland • March 8, 2016

Report: Birchbox, Dollar Shave Club lead subscription retail growth

The more consumers discover subscription retail, the more it seems to grow, according to a new study from online consumer analytics firm Hitwise.

By Daphne Howland • March 8, 2016

What retailers selling on mobile can learn from Tinder

Research suggests that retailers are failing to fully exploit the possibilities of the mobile customer experience.

By Jason Ankeny • March 7, 2016

Forecast: Mobile apps not dead yet, sales to reach $51b in 2016

While 'umbrella' apps dominate, branded apps also can spur sales. 

By Ian P. Murphy • March 4, 2016

Zara creates ungendered section on its website

Both men and women model the gender-neutral clothes on the retailer's site.

By Daphne Howland • March 4, 2016

Shoppers want stores to provide digital tools

Interactive kiosks and other self-help tools encourage purchases, consumers say. 

By Ian P. Murphy • March 2, 2016

Amazon's IoT approach is a shopping list killer

Amazon and Brita have rolled out a pitcher that automatically reorders replacement filters via Amazon. And that’s just another way of saying, “Why go to the store?”

By Daphne Howland • Feb. 29, 2016

Cardlytics unveils consumer insights data product

The data intelligence provider's Platform Solutions will measure the impact of campaigns and help hone segmentation. 

By Ian P. Murphy • Feb. 29, 2016

Survey: Telephone is the most frustrating service channel

And in spite of its frustrations, it's also the most popular. 

By Ian P. Murphy • Feb. 29, 2016

Retail Therapy: An ALL CAPS RANT and more Kanye retail wisdom

Every week, we bring you the most interesting retail reads from around the Web.

By Kelsey Lindsey • Feb. 26, 2016

Malls are getting creative as more anchors drop

The American mall is becoming more of a mixed-used, less retail-heavy place to spend time, as mall owners are forced to replace major tenants.

By Daphne Howland • Feb. 24, 2016

Pew: Emerging economies closing the 'digital divide'

The new study finds Internet and smartphone use is up substantially since 2013. 

By Ian P. Murphy • Feb. 23, 2016

US government deems all hoverboards 'unsafe'

The U.S. Consumer Product Safety Commission has deemed hoverboards unsafe and says that manufacturers of the self-balancing scooters should get UL certification before selling them.

By Daphne Howland • Feb. 22, 2016

Survey: 56% of consumers choose brick-and-mortar for the savings

Consumers rate every factor influencing their purchase decision higher for stores, a new survey finds.  

By Ian P. Murphy • Feb. 22, 2016

Retail Therapy: Red Lobster basks in that Beyoncé glow

Every week, we bring you the best retail reads from around the Web. 

By Kelsey Lindsey • Feb. 19, 2016

Study: Men spend more money than women on clothing

Is the good old-fashioned American “dandy” back?

By Daphne Howland • Feb. 18, 2016

Are there too many luxury stores?

Despite evidence that luxury retail has a long-term growth problem and could be over-stored, Neiman Marcus has boldly opened a new store on Long Island.

By Daphne Howland • Feb. 18, 2016

How The Dandy Lab stays ahead of 'digital disruption': A smart customer experience

The British menswear boutique uses shopper data, RFID tags, and consumers' own phones to supply the in-store experience they really want. 

By Ian P. Murphy • Feb. 17, 2016

Uniqlo to offer 'modest' collection from Muslim designer in the US

Uniqlo is reprising its successful collection that includes hijab headscarves, long dresses and skirts, relaxed pants, and outerwear. 

By Daphne Howland • Feb. 17, 2016

What's next after Wal-Mart's store closings

When it comes to growth, has Wal-Mart hit a plateau?

By Daphne Howland • Feb. 16, 2016