Consumer Trends
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Economic blackout urges US consumers to avoid purchases Friday
The People's Union USA wants shoppers to abstain from making in-store or online purchases, but research shows just 16% plan to participate.
By Nate Delesline III • Feb. 28, 2025 -
Canada and Mexico tariffs will take effect March 4, Trump confirms
The president will also impose an additional 10% import tax on China next week and hinted at plans to soon levy 25% duties on the European Union.
By Philip Neuffer • Feb. 27, 2025 -
Trendline
The latest in experiential retail
From new store concepts to accessibility efforts, retailers are constantly shifting their approach to better cater to shopper needs.
By Retail Dive staff -
Joann shoppers to shift purchases to Michaels, Hobby Lobby
The craft retailer’s store closures have left shoppers searching for alternatives, according to a Numerator survey.
By Tatiana Walk-Morris • Feb. 27, 2025 -
Consumer sentiment slumps on fears tariffs will fuel inflation
Consumers are “clearly bracing for a resurgence in inflation,” said Joanne Hsu, director of the University of Michigan’s Surveys of Consumers.
By Jim Tyson • Feb. 24, 2025 -
Consumers expect inflation increase amid tariff talks
Sentiment is at its lowest point since July, as consumers feel uncertain about the current state of the economy, according to a Wells Fargo report.
By Tatiana Walk-Morris • Feb. 10, 2025 -
Calling a customer? Brands can now display ‘reason for call’
TransUnion and AT&T now offer companies the ability to display brand name, company logo and the reason for their call when dialing Android users.
By Kristen Doerer • Feb. 6, 2025 -
Consumer confidence in January falls for the first time in 6 months
The University of Michigan recorded a 10% year-on-year drop, and other data found sentiment hit a four-month low.
By Daphne Howland • Feb. 3, 2025 -
Chewy holds the top spot as overall satisfaction with online retail declines
The American Customer Satisfaction Index found two-thirds of online retailers saw satisfaction drop year over year.
By Bryan Wassel • Feb. 3, 2025 -
What retailers can expect in 2025
As a new year kicks off, the industry is up against challenges concerning tariffs, DEI policies and crime.
By Retail Dive Staff • Jan. 31, 2025 -
Podcast
The Backroom: A new retail apocalypse?
The team discusses a recent report that U.S. retailers are set to shutter many more stores than they plan to open in 2025 — and what that really means.
By Retail Dive Staff • Jan. 30, 2025 -
What holiday sales mean for 2025
Uncertainties persist, but five years after the pandemic lockdown, this year may at last mark a return to normal.
By Daphne Howland • Jan. 27, 2025 -
Consumer spend on generative AI apps hit nearly $1.1B in 2024
Higher spending growth rates propelled by apps like ChatGPT and Google Gemini could catapult the category into the top 10 within a year.
By Aaron Baar • Jan. 27, 2025 -
Gen Z still prefers in-person shopping
The generation prioritizes buying beauty and luxury goods in person, placing a premium on the physical shopping experience, research from Adyen shows.
By Xanayra Marin-Lopez • Jan. 27, 2025 -
Private label sales hit record in 2024
Store brand sales increased nearly 4% to $271 billion, according to a new report from the Private Label Manufacturers Association.
By Catherine Douglas Moran • Jan. 23, 2025 -
Consumer spending forecast to grow 3.1% this year
2025 could be a “breakthrough year,” as retailers engaging with generative AI see some results, according to Deloitte.
By Tatiana Walk-Morris • Jan. 22, 2025 -
Lee brings performance-based fabrics to new line
The company is incorporating updated design and textile enhancements into its men's jeanswear with the launch of its Lee X platform.
By Tatiana Walk-Morris • Jan. 21, 2025 -
Memorable quotes from NRF’s 2025 Big Show
Retail executives discussed the future of AI, the store experience and personalization at this year’s conference.
By Daphne Howland and Kaarin Moore • Jan. 16, 2025 -
Target cut its go-to-market timeframe from 7 months to 8 weeks. Here’s why.
The retailer has created an operating model that quickly enables it to bring new trends to consumers.
By Kaarin Moore • Jan. 15, 2025 -
Anthropologie launches resortwear line
The Urban Outfitters, Inc.-owned brand is positioning its new label as a response to increased consumer interest in travel.
By Laurel Deppen • Jan. 15, 2025 -
These retailers could file for bankruptcy in 2025
From At Home to Guitar Center, here’s who’s most at risk in the year ahead.
By Cara Salpini • Updated Jan. 18, 2025 -
Sponsored by YOOBIC
The future of shopping: 3 trends that will define 2025
Retail's 2025 revolution: 3 trends reshaping shopping, customer engagement and employee empowerment.
Jan. 13, 2025 -
Column
The Weekly Closeout: Ulta’s future and Big Lots’ store-saving deal
The beauty retailer named a new CEO while Big Lots closed on a sale agreement that will enable it to keep hundreds of stores open.
By Retail Dive Staff • Jan. 10, 2025 -
These 5 tween retailers once dominated the space. Here’s where they are now.
Brands like Wet Seal and Delia’s have since faded from the spotlight as stores failed to keep up with the changing needs of new generations.
By Xanayra Marin-Lopez • Jan. 9, 2025 -
Holiday e-commerce hits a record as shoppers choose phones over stores
Consumers sought out deals but inflation didn’t really tamp down demand during the season, according to the latest figures from Adobe Analytics.
By Daphne Howland • Jan. 8, 2025 -
Holiday shoppers spent global record $1.2 trillion online
Both retailers and consumers used AI to enhance shopping experiences. But consumers have also returned 28% more merchandise than last year, according to Salesforce.
By Nate Delesline III • Jan. 7, 2025