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  Is this the Amazon Century?

  The e-commerce giant's dominance is about much more than the Whole Foods takeover, writes Lee Peterson at WD Partners.

  Lee Peterson • July 7, 2017

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  The credentialed or the creative: Is data making us dumb?

  The gut-based mentality of a merchant can revive retail’s relevance, writes Lee Peterson at WD Partners.

  Lee Peterson • June 5, 2017

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  In a new era of retail, shuttering all stores isn't the answer

  As retailers face a self-reckoning amid a challenging environment, the key is to find a state of equilibrium between the old and the new, writes Bart Mroz founder and CEO of SUMO Heavy.  

  Bart Mroz • May 15, 2017

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  What Amazon's sales tax decision means for e-commerce businesses

  Just because Amazon is now collecting everywhere doesn’t mean all third-party sellers need to follow suit, writes Scott Peterson at U.S. Tax Policy and Government Relations.

  Scott Peterson • May 9, 2017

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  Do consumers really only value low price? Unfortunately, yes

  It’s not hopeless, however, to think that consumers can be won away from an obsessive focus on price — as long as the offer hits on a true consumer need, writes Nikki Baird at Retail Systems Research.

  Nikki Baird • April 26, 2017

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  4 reasons why Amazon Dash still doesn't deliver the goods

  The e-commerce giant's automated commerce program seems promising in principle, but there’s a long way to go before it pushes consumers’ buttons.

  Phillip Adcock • March 8, 2017

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  Diversification key for mall developers as retail landscape evolves

  With traditional anchors beset by mounting competition from big-box outlets, off-price and e-commerce, it's time to rethink the very definition of a mall — or else.

  Kenneth A. Rosen and Eric S. Chafetz • Feb. 7, 2017

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  Bringing theatre back to retailing: How place, passion and personality boost customer engagement

  Retailers are investing in physical stores as a way to surprise and delight customers. But brick and mortar requires much more than just a building with staff to compete against disruptive influences.

  Andy Morris • Feb. 2, 2017

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  Why do so many Chapter 11 retailers end up liquidating?

  High-profile closings have contributed to the perception that retail debtors fight a more uphill battle to restructure than debtors in other verticals. But is perception reality?

  Christa Hart and Amir Agam • Jan. 26, 2017

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  How retailers can steer clear of ADA lawsuits

  Core retail technologies can present accessibility problems for shoppers who are blind or visually impaired. But merchants can reduce the risk of legal action.

  Sue J. Stott, Amanda J. Beane and Jill L. Ripke • Jan. 23, 2017

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  How New York's scheduling proposals will create headaches for retailers

  Protections for retail workers will bring gains for some employees at the expense of others, and create substantial compliance difficulties for employers.

  Robert L. Ortbals, Jr. • Jan. 4, 2017

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  How Macy's dismantled everything once right about department stores

  The retailer stopped doing the one thing it was good at doing better than anyone else — something that might have saved it from obsolescence during tough times, from recessions to Amazon’s looming dominance in e-commerce.

  Lee Peterson • Dec. 20, 2016

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  How retailers can protect themselves against cyber threats this holiday season

  Retailers face a range of security threats, including point-of-sale issues, distributed denial-of-service attacks, inferior IT infrastructure and lax information security procedures. Here's how they can mitigate losses.

  Brian Dunphy • Nov. 30, 2016

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  How technology will shape the future of retail loss prevention

  Innovations in technology are rapidly evolving the stealth and skills of cybercriminals. But merchant loss prevention strategies are making dramatic strides as well.

  Richard Mellor • Oct. 4, 2016

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  How the fractured customer journey is decimating the value of your marketing dollars

  If you cannot see a single customer from a unified point of view, you won't know when that customer is ready to make a purchase, writes Revmatrix's Hemang Gadhia. 

  Hemang Gadhia • June 22, 2016

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