Books-A-Million to use Walmart GoLocal for same-day, next-day delivery

The service will launch in the Midwest and Southeast, ultimately expanding in the coming weeks across all of the book retailer’s stores. 

By Tatiana Walk-Morris • Sept. 7, 2023

[Podcast] Elevated Retail CX

Elevated Retail CX is a three-part podcast series that explores how brick-and-mortar locations can raise the bar on customer experience.

Updated June 3, 2024

Explore the Trendline➔

What's shaping the e-commerce landscape?

From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

By Retail Dive staff

Grubhub, Amazon team up on automated campus c-store

Students at the Loyola University Maryland store will scan a QR code in the food delivery app to enter the frictionless shop and pay for items.

By Jessica Loder • Sept. 6, 2023

Shopify integrates Buy with Prime feature

In a move that alters the companies' relationship, competitors Shopify and Amazon partnered to give Prime customers the payment option.

By Tatiana Walk-Morris • Sept. 5, 2023

Walmart aims to grow its third-party marketplace at first seller summit

The retailer announced plans to open its marketplace to Chile and will expand its fulfillment services to include big and bulky items. 

By Tatiana Walk-Morris • Sept. 5, 2023

Lego to invest $1.4B in sustainability as it pledges net-zero emissions by 2050

The Danish toy manufacturer plans to reduce its environmental impact by designing carbon neutral factories and producing more renewable energy.

By Zoya Mirza • Sept. 5, 2023

Estée Lauder bets generative AI can keep pace with shifting consumer tastes

The Clinique owner is deepening a relationship with Google Cloud as viral apps like TikTok put pressure on R&D.

By Peter Adams • Sept. 5, 2023

Crate and Barrel Holdings launches multi-year improvement plan

With multiple new executives leading the company, the retailer wants to harness AI and automation technologies.

By Tatiana Walk-Morris • Sept. 1, 2023

Best Buy suppliers are picking up the tab on promotions

With electronics demand sluggish, vendors are funding price discounts more often to generate sales through the retailer.

By Ben Unglesbee • Sept. 1, 2023

Elemis taps Perfect Corp. for mobile skin analysis, product recommendation tool

The artificial intelligence-driven skin diagnostic experience will give mobile users suggestions for products to combat issues like wrinkles and redness.

By Tatiana Walk-Morris • Aug. 31, 2023

J.C. Penney announces $1B turnaround plan

The struggling department store will upgrade its tech, stores and customer experience, but is unlikely to follow rival Macy’s in leaving the mall.

By Daphne Howland • Aug. 31, 2023

Best Buy Q2 sales, profits decline as consumers avoid buying electronics

But the company noted some momentum in the quarter and predicts the category is set to rebound.

By Daphne Howland • Aug. 29, 2023

Walmart launches back-to-school ‘Supercampus’ experience on Roblox

The back-to-school experience allows kids to play games featuring Bic, Crayola and other popular back-to-school brands.

By Tatiana Walk-Morris • Aug. 28, 2023

Holiday 2023 guide: Seasonal trends to build your marketing strategy

Get insights into seasonal Holiday trends plus current shopper sentiment to build your strategy.

By John McKinney • Aug. 28, 2023

Walmart, Alphabet’s Wing team up for drone delivery in Texas

Two stores in the Dallas-Fort Worth area will offer the service for customers within a 6-mile radius by the end of the year.

By Max Garland • Aug. 25, 2023

How Behr, Home Depot are using data to market 2024’s Color of the Year

The paint marketer will leverage Instagram and Home Depot’s retail media network to target Cracked Pepper at consumers in the mood for renovations.

By Aaron Baar • Aug. 24, 2023

Home Depot creates content hub for new homeowners

The New Homeowners Hub offers do-it-yourself guides and other resources on skills like changing light fixtures and replacing garbage disposals.

By Tatiana Walk-Morris • Aug. 24, 2023

Tractor Supply looks to attract small business suppliers

In an effort to support local businesses, the retailer is opening applications to bring in suppliers in categories like lawn and garden and home decor.

By Tatiana Walk-Morris • Aug. 24, 2023

Ghost raises $30M to help brands, retailers move surplus inventory

The members-only B2B marketplace allows sellers to monetize their surplus inventory to vetted buyers. 

By Tatiana Walk-Morris • Aug. 24, 2023

Retail leaders struggle to find budget for emerging tech goals, study finds

Industry leaders want broader adoption of emerging technologies, but concerns over cost and finding business value stand in their way.

By Roberto Torres • Aug. 22, 2023

QVC expands private label to include adaptive clothing

The Denim & Co. Adaptive brand is an addition to QVC’s accessible and adaptive category that launched in March.

By Xanayra Marin-Lopez • Aug. 22, 2023

Walmart’s AI push prioritizes customer experience, personalization

"Ultimately, the power of generative AI or any technology is only as good as the data that powers it," CEO Doug McMillon said Thursday.

By Roberto Torres • Aug. 21, 2023

Petco expands DoorDash partnership, enhances app

Over 10,000 of the retailer’s products for pets including dogs, cats, fish, reptiles and birds are available on DoorDash Marketplace. 

By Tatiana Walk-Morris • Aug. 18, 2023

Amazon brings sponsored product ads to third-party apps, sites

Pinterest and BuzzFeed are among the new placement partners for advertisers as the e-commerce giant enhances its decade-old ads product.

By Jessica Deyo • Aug. 17, 2023

Amazon expands BNPL offering to other retailers’ sites

Tens of thousands of retailers with the Amazon Pay checkout option can now offer buy now, pay later financing to shoppers.

By James Pothen • Aug. 17, 2023