UPS to acquire Happy Returns from PayPal

The logistics giant expects to leverage the tech firm’s software and operations expertise as it pushes for a frictionless reverse logistics experience.

By Alejandra Carranza • Oct. 27, 2023

Amazon to integrate drones into fulfillment network for faster delivery

Prime Air drones will deploy at same-day delivery sites rather than standalone facilities as the company scales its use of the emerging transportation method.

By Max Garland • Oct. 23, 2023

Explore the Trendline➔

Inside retail supply chains

Companies looking to trim expenses and streamline operations during a crutial year for supply chain management. 

By Retail Dive staff

Etsy guarantees on-time delivery during the holidays

The e-commerce company is offering full refunds for gifts not delivered by their estimated date.

By Xanayra Marin-Lopez • Oct. 19, 2023

Walgreens names ex-Cigna exec Tim Wentworth CEO

Wentworth, who will become Walgreens CEO effective Oct. 23, is the former CEO of Express Scripts, the pharmacy benefit manager acquired by Cigna in 2018.

By Rebecca Pifer • Oct. 11, 2023

Stitch Fix to lay off 558 in Dallas as it carries out distribution center closures

The apparel e-retailer said it may rehire some of those leaving as it shifts its focus to remaining facilities in Atlanta, Phoenix and Indianapolis.

By Nate Delesline III • Oct. 9, 2023

5 reasons why supply chain execs are buckling down on order accuracy for 2023 peak season

How do your preparations for peak season compare to what other retail leaders are doing?

Sept. 25, 2023

H&M will expand return fees for online orders

The fast-fashion retailer has begun charging customers in the U.S., U.K. and most of Europe, unless they belong to its free loyalty program.

By Daphne Howland • Sept. 20, 2023

RH expects no interruption after supplier bankruptcy

The home goods retailer’s CEO said the company doesn’t see any broader supply risks from potential distress among producers in the industry.  

By Ben Unglesbee • Sept. 18, 2023

Walmart expands Express Delivery to 10 pm

The retailer’s Live Shopper feature lets customers make last-minute changes while their order is being fulfilled.

By Nate Delesline III • Sept. 13, 2023

REI brings on Levi’s vet to lead merchandising team

Jackie Major has joined the retailer as its new vice president of merchandise planning and inventory management.

By Kaarin Moore • Sept. 13, 2023

Amazon unveils end-to-end supply chain services

Through Supply Chain by Amazon, sellers can have Amazon handle their logistics from manufacturers to customers.

By Max Garland • Sept. 12, 2023

Dollar General automates South Carolina distribution center

The technology will enable the retailer to process thousands of additional SKUs from its warehouse and improve storage.

By Alejandra Carranza • Sept. 11, 2023

Joann eyes $60M in product cost savings as suppliers offer concessions

The craft retailer thinks it can cut $200 million in business costs, the bulk of which comes from its supply chain as inflation eases.

By Ben Unglesbee • Sept. 11, 2023

Books-A-Million to use Walmart GoLocal for same-day, next-day delivery

The service will launch in the Midwest and Southeast, ultimately expanding in the coming weeks across all of the book retailer’s stores. 

By Tatiana Walk-Morris • Sept. 7, 2023

Amazon Shipping relaunches, offering sellers delivery on outside channels

The service can deliver goods in two to five business days for shipments within the contiguous U.S.

By Max Garland • Aug. 22, 2023

Who will pay to decarbonize the supply chain?

Some brands are helping their suppliers reduce greenhouse gas emissions. Others are dumping new requirements on vendors without shouldering any of the costs.

By Ben Unglesbee • Aug. 17, 2023

Levi Strauss strengthens East Coast e-commerce fulfillment with Kentucky facility

The 575,700-square-foot facility aims to lower lead times and optimize inventory positioning.

By Alejandra Carranza • Aug. 7, 2023

How Brooks Running is deepening its supply chain visibility

The sports apparel retailer implemented traceability platform TrusTrace as the company works toward its responsible sourcing goals.

By Kelly Stroh • Aug. 1, 2023

The Backroom: Jason Del Rey and ‘Winner Sells All’

One of the most prolific journalists covering the retail industry leverages his deep sourcing for an in-depth book about Amazon versus Walmart.

By Retail Dive Staff • July 27, 2023

Why some UPS shippers haven’t diverted volume even as a potential strike looms

As many businesses firm up contingency plans, others are maintaining their current delivery activity with UPS, according to parcel shipping experts.

By Max Garland • Updated July 25, 2023

Uncertainty around UPS is ‘kryptonite’ to supply chains, RILA warns

The Retail Industry Leaders Association on Wednesday urged the carrier and the Teamsters, whose contract expires July 31, to get a deal done quickly.

By Daphne Howland • July 19, 2023

5 myths of AMR solutions

What are the biggest myths surrounding mobile robotic solutions in the logistics industry?

July 17, 2023

Walgreens closing e-commerce distribution center in Illinois

The company will lay off 393 employees on or around Aug. 28, according to a WARN notice.

By Max Garland • July 14, 2023

All Staples locations to accept Amazon returns

With the addition of Staples, the e-commerce giant now has over 8,000 drop-off locations for returns in the U.S. 

By Kaarin Moore • June 29, 2023

Amazon wants package delivery help from thousands of small businesses

"Hub Delivery" program partners, which could include small business owners like florists or plumbers, will commit to delivering 20 to 50 packages daily for local customers.

By Max Garland • June 28, 2023