With a global partnership now underway, OneView Commerce is the named partner extending SAP Order Management Services into stores to enable fast, efficient in-store order fulfillment. The joint solution gives retailers the tools to balance fulfillment costs with customer and product proximity to maximize inventory movement at full price.

OneView's cloud-native, composable architecture is the perfect complement to Order Management. Its associate-optimized workflows and out-of-the-box store shipping integrations enable stores to maximize order conversions for improved margins and increased customer loyalty.

OneView and SAP offer a unified platform to enable omnichannel excellence to become a reality in-store. As SAP Order Management Services receives the order, orchestration logic is applied to maximize efficient fulfillment. The addition of the powerful SAP allocation engine ensures inventory is quickly secured. From there, OneView's in-store digital tools provide detailed information and workflows that allow store teams to pick, pack and dispatch orders for ship-to-customer or pickups. 

OneView's associate-optimized pick list manages the challenges of in-store picking, including inventory discrepancies, context switching, and more, to achieve maximum order completion and productivity. Once picking is complete, OneView's dispatch function automatically leverages order type and uses built-in carrier integrations for store shipping or the full-featured pickup handover functions, including in-store, at the curb or lockers, in Oneview's omnichannel point of sale to complete store pickups.

With the order complete, OneView's transaction log reports all fulfillment details, including products, availability, upsells and cross-sells, to allow downstream systems, including SAP Sales Audit, to continuously update the order ecosystem on sales, inventory, order status, and more. Retailers leveraging this robust solution will see benefits, including:

• Minimize markdowns & order fulfillment costs
• Enable efficient, brand-relevant fulfillment in stores
• Increase engagement with targeted digital tools
• Align product demand to customer proximity
• Maximize customer lifetime value

Manage the complexities of store fulfillment

Unlike other store solutions that incorporate fulfillment features built for warehouse environments, OneView's solution has been designed from the ground up to meet the needs of stores and store associates. The store-focused toolset responds to the challenges of in-store picking on an active sales floor where inventory levels can rapidly shift, interruptions are common and context-switching is the norm. In addition, OneView's intuitive, user-friendly interface aligns with the associate skill sets that vary greatly from traditional warehouse workers.

Maximize customer engagement

OneView's composable architecture enables the rapid evolution of store experiences to keep pace with customer behaviors and brand requirements. Enable your brand to maximize the power of in-person shopping to reduce the cost of omnichannel engagement, plus add new customer engagement opportunities for relevant cross-selling and upselling as orders are fulfilled in stores.

See how OneView and SAP enable you on the journey to omnichannel excellence in every store.