Neora, a global leader in skincare and wellness, has been awarded the prestigious Excellence in Business Award from the Direct Selling Association (DSA) for its innovative Preferred Customer Program. The program has transformed how the company engages with and rewards its loyal customer base.
The DSA Excellence in Business Award recognizes companies that develop exceptional programs that enhance training and contribute to the success of both salesforce and staff members. Neora's winning program exemplifies this standard through its comprehensive approach to customer engagement.
"This recognition highlights our unwavering commitment to providing a world-class experience for our customers and community," said Deborah K. Heisz, Neora Co-CEO. "We are deeply honored by this acknowledgment of our efforts."
The Preferred Customer Program, which generates nearly 80% of Neora's sales, offers substantial benefits including 25% discounts on anti-aging products, complimentary shipping on orders over $150, and exclusive birthday month promotions. The program's Give $10, Get $10 Customer Referral Program has proven particularly successful, now accounting for 8% of total customer enrollments.
Neora's customer-centric approach has yielded impressive results, with the company enrolling 8.3 new customers for every Brand Partner in 2023. The program includes innovative features such as 10% NeoraCash rewards on purchases and transparent pricing with no hidden fees.
Founded in 2011, Neora continues to expand its presence across North America, Latin America, Europe, and the Asia-Pacific region. The company maintains its commitment to scientific innovation in skincare and wellness products while fostering strong customer relationships through value-driven programs.
For more information about Neora and its customer programs, visit neora.com.
Neora is a premier global relationship marketing company, leading the way in science-based skincare and wellness solutions since 2011. The company's comprehensive portfolio features cutting-edge anti-aging products developed through innovative research and scientific advancements. With a presence spanning North America, Latin America, Europe, and the Asia-Pacific region, Neora has distributed over 40 million products worldwide and earned recognition as one of INC 500's fastest-growing companies. Through its Neora Ripple Foundation, the company demonstrates its commitment to social responsibility, having contributed more than $6 million to support at-risk youth programs. The family-owned and operated business has distinguished itself through its customer-first approach, including an industry-leading Preferred Customer Program that has set new standards in direct selling. Under the leadership of Founder and CEO Jeff Olson and Co-CEO Deborah K. Heisz, Neora continues to prioritize operational excellence while fostering a culture of innovation and integrity in the global marketplace.
For more information, visit neora.com.
