A recent Gartner® report, Hype Cycle™ for Retail Technologies 2024, underscores the vital importance of investing in cutting-edge technologies to enhance insights and deliver consistent customer experiences. 

AutoStore believes its automated fulfillment solutions exemplify the type of innovative technology that Gartner emphasizes as essential for modern retail operations.

“Our commitment to innovation and excellence positions AutoStore as a key player in driving the future of retail technology. By continuously advancing our automated fulfillment solutions, we empower retailers to optimize their operations, enhance inventory accuracy, and deliver exceptional customer experiences,” said Parth Joshi, Chief Product Officer, AutoStore.

As the world's fastest goods-to-person solution, AutoStore ensures rapid order processing and full SKU access, all while maintaining a 99.7% uptime. This makes it a highly efficient solution for retailers looking to improve overall efficiency and manage large-scale fulfillment operations.

“AutoStore's dedication to pushing the boundaries of technology ensures that customers stay ahead of the curve, meeting the evolving demands of the retail landscape with confidence and efficiency,” added Joshi.

AutoStore’s understanding of the top recommendations in the Gartner® report are:

• Invest in Innovative Technology: Retail CIOs should focus on technologies that improve insight and support omnichannel strategies.
• Optimize Demand Forecasts and Stock Availability: Supply chain managers should work on relieving margin pressure and reducing waste to ensure well-planned assortments.
• Equip Store Associates with Digital Tools: Retail store managers should provide store associates with digital tools to enhance both operations and customer experience.

By providing real-time inventory visibility, enhancing inventory accuracy, and optimizing warehouse space, AutoStore's solutions enable retailers to make informed decisions and support omnichannel strategies. AutoStore's Unify Analytics™ is a cloud-based data platform that automates the traditional way of collecting and analyzing real-time data. This platform offers intuitive performance analysis dashboards and reports, allowing retailers to quickly identify the root cause of operational issues and take proactive actions.

Additionally, AutoStore's user-friendly interfaces empower store associates with the tools they need to improve both operations and customer experience. The AutoStore™ PickUpPort™ is a public-facing port that enables retailers to provide contactless in-store pickup options directly from the AutoStore system for their online orders. This intuitive and easy-to-use solution allows store associates to efficiently manage online order pickups, enhancing the overall customer experience.

In September, AutoStore introduced new Grid capabilities, including the Multi-Temperature Solution™, an expanded 18-Level Grid, and a Motorized Service Vehicle. These innovations further enhance AutoStore's ability to meet the evolving needs of the retail industry, emphasizing the value of investing in technologies to stay competitive.

Download the report through complimentary access provided by AutoStore.

Gartner Disclaimer

Gartner, Hype Cycle for Retail Technologies, 2024, By Sandeep Unni, 29 July 2024

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, HYPE CYCLE is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

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