April 22, 2015 – Chicago, IL - Celebrating its 22nd year, The CRMC (Customer Relationship Management Conference) will hold its annual conference at the Hilton Chicago, IL, June 3-5. CRMC 2015 will host over 600 participants representing the top 150 retail brands in the United States. Presentations will focus on how retailers maintain successful customer relationships in today’s technologically complex and ever-changing environment. Expert speakers include Simon Mainwaring, author of New York Times Bestseller We First: How Brands and Consumers Use Social Media to Build a Better World; Erik Medina, Vice President of The Futures Company and the TRU Youth MONITOR; Phil Terry, co-author of Customers Included; and Warren Kornblum, Chief Strategy Officer at Rooms to Go. Alongside the expert speakers, attendees will have access to a broad range of highly informative Retail Sessions followed by interactive Q&A sessions that invite engagement and learning.

CRMC 2015 Retail Presenters include the following executives from these leading retail brands:

 

Senior Director, Corporate Marketing & Membership – Costco Wholesale Vice President, Global Loyalty, CRM Analytics and Strategy – Starbucks Coffee Company Director of Analytics – JCPenney Director of Customer Strategy & Execution – JCPenney Director of Guest Loyalty – Virgin Airlines Chief Marketing Officer – Stage Stores Director, Commerce Program and Partnerships – Darden Restaurants Manager of Loyalty – Shell North America Vice President, CRM - Luxottica Senior Director, Customer Analytics & CRM – Luxottica Director Direct-To-Consumer Marketing – Stride Rite Vice President, Marketing – Stride Rite SVP, Omni-Channel Operations & eCommerce – Deckers Senior Director Loyalty and Relationship Marketing – Kimpton Hotels & Resorts Director, Commerce Programs & Partnerships – Darden Restaurants SVP, Omni-Channel Operations & eCommerce – Deckers Senior Marketing Manager – Gap.com CMO – Stage Stores Director of Guest Loyalty – Virgin America Senior Marketing Manager, Digital & Loyalty Marketing – Dunkin’ Donuts

 

CRMC 2015 will bring retailers together to openly share their Marketing and CRM strategies, ideas, and challenges in an intimate and elegant environment.

 

"This is the one conference I attend where I leave with several “million dollar ideas”....ideas that I can implement immediately that will drive revenue and customer engagement. Ideas that make my brand better, my customers happier, and my team smarter."

- Charles Pascalar, Payless ShoeSource

 

CRMC 2015 will be held at the Hilton Chicago, IL, on Wednesday, Thursday, and Friday, June 3-5. Space is limited and the event will sell out. Register at http://www.thecrmc.com/registration.

 

Media contact: Melissa Simpson, CRMC

Ph: 619.952.3629  Email: [email protected]

Twitter: @CRMCRetail   LinkedIn: www.linkedin.com/groups/CRMC