Dive Summary:
- Drugstore chains CVS Caremark and Walgreen Co. are dominating top-100 retailers in consumer reviews for their mobile apps, according to a new report by Xtreme Labs.
- The study went through every app review in the Apple App Store and Google Play store, ranking them based on positive or negative response before averaging the results and assigning an overall rank.
- Walgreens ranked first among Apple apps and sixth on Android, while CVS finished second on iOS and first on Android.
From the article:
When it comes to mobile applications, an unlikely sector is crushing the big department stores and giants like IKEA and Burger King: drugstores. When it comes to consumer reviews, no top-100 retailer can boast the positive sentiment of CVS Caremark and Walgreen Co. And among the retailers who don’t get it, Kohl’s and supermarket chain Giant Eagle are the worst offenders, according to a new retail apps report from mobile solutions firm Xtreme Labs. ...