Dive Brief:
- Neiman Marcus is planning to invest $100 million to boost its omnichannel experience for consumers.
- The luxury retail chain recently began offering free shipping for online purchases, allowing shoppers to better price-compare merchandise.
- The move is likely intended to help the company remain competitive with Amazon, but could take 3-5 years to fully implement.
Dive Insight:
Online competition for upscale merchandise has been heating up with Amazon’s recent launch of its new luxury beauty site for men and women. Neiman Marcus describes the project as a multiyear initiative and will begin in 2014.