Dive Brief:
- Growing its distribution capabilities, The Home Depot on Wednesday announced partnerships with DoorDash and Uber Eats to offer on-demand and scheduled deliveries to customer houses and work sites.
- Through the partnerships, Home Depot customers can have products delivered on demand, including gardening supplies, building materials, tools and other essentials. The retailer has more than 2,000 locations nationwide.
- Shoppers can also track their purchases from their local retailer to their door with the Uber Eats app, per the Uber Eats press release.
Dive Insight:
Both DoorDash and Uber Eats have been diversifying their offerings in recent years to move beyond the food space. As of 2024, DoorDash says it has amassed more than 115,000 retailers on its platform in spaces like apparel, beauty, home improvement, arts and crafts, and other categories.
Whether DoorDash, Uber Eats or other services, more retailers are relying on on-demand and same-day delivery platforms. Last June, Home Depot enlisted Instacart’s Big & Bulky services for same-day and scheduled deliveries of items weighing up to 60 pounds. Similarly, Lowe’s turned to DoorDash for its same-day delivery services last April.
“Combining DoorDash’s fast and convenient platform with The Home Depot’s existing same-day and next-day delivery options, homedepot.com offers our customers even more flexibility and convenience to shop in the way that best suits their needs,” Jordan Broggi, executive vice president of customer experience and president of online at The Home Depot, said in a statement. “This is one of the many ways we’re expanding our digital capabilities to create a seamless, interconnected shopping experience.”
In addition to tapping same-day delivery companies for everyday customers, Home Depot has also introduced another option for professionals. Last March, the company launched a delivery service for its professional customers that will ship goods directly from its distribution centers to their job sites.
Despite elevated housing costs and mortgage rates, Home Depot recently saw a boost in its earnings results. In Q3, the company’s net sales increased 6.6% year over year to $40.2 billion, and its gross profit rose 5.4% to $13.4 billion.
