Dive Summary:
- Twelve walk-in customers to a lower Manhattan Starbucks are suing the popular coffee chain for harassment following events which took place in March of 2013.
- A hearing-impaired group known as Deaf Chat Coffee claims that after purchasing food and beverages at the location, the group was openly mocked and store employees called the police to have the group "‘removed" from the store.
- Instead of removing any of the individuals, police reprimanded the store employees who reportedly made the call, according to a report from Chain Store Age.
From the article:
... The suit asks for unspecified damages and a court order for Starbucks employees to stop harassing deaf customers. A Starbucks spokesperson told Associated Press the company does not allow any type of discrimination against customers and is internally investigating the allegations. ...