Dive Summary:
- Popular parcel delivery service provider FedEx has begins a new service this week aimed at mirroring the program instituted by its rival, UPS.
- The ‘FedEx Delivery Manager’ program will allow residential customers to pay additional fees to better control when FedEx will deliver packages to them.
- Along with additional new delivery options, FedEx will now also send free delivery alerts via web or mobile device.
From the article:
The prices generally mirror those charged by UPS, though it also offers those services through a “premium” plan with an annual charge of $40. UPS says its service has attracted more than 1 million consumers.