The Latest

  • A shopper with a handheld basket broweses a display of holiday items at Target.
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    Permission granted by Target
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    It’s a shorter holiday season. Does that matter?

    There are five fewer days between Black Friday and Christmas Day compared to 2023. Here’s how retailers — and consumers — are preparing themselves.

  • A cityscape of skyscrapers and commercial buildings around State Street Bridge in Chicago.
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    tunart via Getty Images
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    Shoplifting on the rise this year, report shows

    Two widely different sets of FBI data underscore the need for better information on theft, however, according to Council on Criminal Justice researchers. That includes better reporting from retailers.

  • Adam Driver in an Amazon ad
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    Retrieved from Amazon on November 20, 2024
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    Adam Driver turns 5-star Amazon reviews into theatrical monologues

    The Hollywood star amps up the drama of “deeply personal” reviews in time for Black Friday week and Cyber Monday deal events.

  • Exterior of a Barnes & Noble in Washington, D.C.
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    Kaarin Moore/Retail Dive
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    Take a look inside the new Barnes & Noble in Washington, D.C.

    The bookseller is going through a growth spurt, with plans to open nearly 60 stores through the end of this year. 

  • Makeup containers, including powder compacts and makeup brushes, scattered against a blue background
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    misuma via Getty Images
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    Nearly 30% of shoppers will purchase beauty as a holiday gift

    Headed into the season prestige beauty sales are up, with Gen Alpha contributing to growth in the segment. 

  • Walmart storefront sign.
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    Kaarin Vembar/Retail Dive
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    Walmart raises guidance boosted by strong revenue, e-commerce growth

    Store improvements, an accelerated digital presence and a growing advertising business is separating the retailer from its competitors, according to analysts.

  • Yeti unveils New York flagship store on April 4.
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    Courtesy of Yeti Holdings, Inc.
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    Yeti, E.l.f. Beauty and others prep supply chains for Trump tariffs

    Some businesses are planning more production outside of China or mulling price increases. Others are maintaining the status quo.

  • Mall setting with shoppers walking
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    Emily Elconin via Getty Images
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    Consumers plan to spend $125B over Thanksgiving weekend

    That’s about $5 billion less than shoppers spent during the five-day period in 2023, according to a recent survey from ICSC.

  • An example of Google Lens' in-store features.
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    Courtesy of Google
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    Google Lens can now tailor search results to the store you’re in

    Users can take a picture of an item to receive insights tailored to the store they’re in, such as similar items that are in-stock.

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    Shaun Lucas/Retail Dive/Retail Dive, data from Getty Images
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    Retail sales rise more than 6% in October amid e-commerce surge

    Retailers are gaining momentum as the holidays approach, though volatility may be on the horizon, economists said.

    Updated Nov. 15, 2024
  • Lowe's storefront
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    Courtesy of Lowe's
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    Lowe’s prepping for ‘what may be coming from the administration’ on tariffs

    The retailer said it diversified its supply chain after Trump’s first tariffs, but that 40% of its assortment is sourced abroad and more levies would add costs.

  • Wolverine World Wide's new global innovation hub in Boston, Massachusetts.
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    Courtesy of Wolverine Worldwide
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    Wolverine World Wide debuts global innovation hub in Boston

    The company is building out its corporate workspaces as a way to attract talent and encourage creativity as it goes through a strategic transformation.

  • A 670,500-square-foot, e-commerce center for Ulta Beauty.
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    Retrieved from Clayco on October 23, 2024
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    Ulta Beauty bets big on market fulfillment center model

    As part of its supply chain transformation, the beauty retailer is retrofitting some of its regional distribution centers with automation upgrades.

  • An associate stocks a shelf at a Home Depot
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    Brandon Bell / Staff via Getty Images
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    Home Depot will leverage experience to tackle tariffs

    The home improvement retailer plans to take a "differentiated" approach built on its previous efforts to navigate higher duties.

  • People milling about in front of a store, with trees on each side.
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    Daphne Howland/Retail Dive
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    REI changes policy to stop serial returners

    The outdoor gear cooperative said other tactics to curb the misuse of its returns policy by a small number of members were ineffective.

  • Closeup of a storefront sign.
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    Daphne Howland/Retail Dive
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    Column

    The Weekly Closeout: Target extends store hours for the holidays, Nuuly launches ‘The Thrift Shop’

    The mass merchant will be open from 7 a.m. to midnight from Nov. 30 to Dec. 23, while the subscription company debuted a perk for discounted styles.

  • Qurate President and CEO Mike George
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    Cara Salpini/Retail Dive
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    Qurate’s new strategy banks on streaming, social media platforms

    The owner of QVC and HSN is rebranding to QVC Group as it aims for $1.5 billion in revenue from those channels within three years.

  • The entrance to a downtown mall, with people walking by.
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    Daphne Howland/Retail Dive
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    Auction of struggling San Francisco Centre mall postponed

    The property, previously anchored by a Nordstrom flagship that left last year and now more than $625 million in default, was set to be sold Thursday.

  • A self-checkout station at a Metropolitan Market store in Mercer Island, Washington.
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    Jeff Wells/Retail Dive
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    How retailers are making it harder to shop, just in time for the holidays

    Thwarting customers, in stores or online, isn’t any way to make a sale.

  • A Perigold room with a staircase in the background.
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    Courtesy of Perigold
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    Perigold plans more store openings in 2025

    The retailer, which is part of Wayfair’s portfolio, will open a Houston location in the spring featuring furniture, decor, lighting, kitchen, bath and tile products.

  • A store sign that says "Ace Hardware & Rental," against a bright blue sky with puffy white clouds.
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    "Ace Hardware" by Mike Mozart is licensed under CC BY 2.0
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    Ace Hardware revenue grows to record $2.3B in Q3

    Operating expenses also rose nearly 13% in the quarter as the company invests in store openings, marketing and more ad spending.

  • A bride tries on a dress at a store.
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    Anchiy via Getty Images
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    David’s Bridal turns brides into influencers through its loyalty program

    The wedding retailer brings in customer feedback to design a loyalty program that doesn’t just build relationships with brides, but guests, too.

  • Kris from Target in a holiday campaign
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    Courtesy of Target
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    Target debuts ‘weirdly hot’ Santa for second holiday advertising push

    The retailer is running two distinct holiday campaigns for the first time to appeal to consumers who view the season as too transactional.

  • A person sits in front of a computer online shopping while a Christmas lights are in the background.
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    Anchiy via Getty Images
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    Retailers confront trust issues as generative AI becomes commonplace

    Generative AI can win over reluctant shoppers by offering personalization or help with finding deals, experts say.

  • Shoppers walk through a mall during the holiday season.
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    Brendan Hoffman / Stringer via Getty Images
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    October retail hiring hit a low not seen since before the pandemic

    Actual seasonal job gains may fall below 2023 numbers but slightly surpass 2022 numbers, analysis from Challenger, Gray & Christmas indicates.