The Latest
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It’s a shorter holiday season. Does that matter?
There are five fewer days between Black Friday and Christmas Day compared to 2023. Here’s how retailers — and consumers — are preparing themselves.
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Shoplifting on the rise this year, report shows
Two widely different sets of FBI data underscore the need for better information on theft, however, according to Council on Criminal Justice researchers. That includes better reporting from retailers.
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Adam Driver turns 5-star Amazon reviews into theatrical monologues
The Hollywood star amps up the drama of “deeply personal” reviews in time for Black Friday week and Cyber Monday deal events.
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Take a look inside the new Barnes & Noble in Washington, D.C.
The bookseller is going through a growth spurt, with plans to open nearly 60 stores through the end of this year.
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Nearly 30% of shoppers will purchase beauty as a holiday gift
Headed into the season prestige beauty sales are up, with Gen Alpha contributing to growth in the segment.
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Walmart raises guidance boosted by strong revenue, e-commerce growth
Store improvements, an accelerated digital presence and a growing advertising business is separating the retailer from its competitors, according to analysts.
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Yeti, E.l.f. Beauty and others prep supply chains for Trump tariffs
Some businesses are planning more production outside of China or mulling price increases. Others are maintaining the status quo.
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Consumers plan to spend $125B over Thanksgiving weekend
That’s about $5 billion less than shoppers spent during the five-day period in 2023, according to a recent survey from ICSC.
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Google Lens can now tailor search results to the store you’re in
Users can take a picture of an item to receive insights tailored to the store they’re in, such as similar items that are in-stock.
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Retail sales rise more than 6% in October amid e-commerce surge
Retailers are gaining momentum as the holidays approach, though volatility may be on the horizon, economists said.
Updated Nov. 15, 2024 -
Lowe’s prepping for ‘what may be coming from the administration’ on tariffs
The retailer said it diversified its supply chain after Trump’s first tariffs, but that 40% of its assortment is sourced abroad and more levies would add costs.
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Wolverine World Wide debuts global innovation hub in Boston
The company is building out its corporate workspaces as a way to attract talent and encourage creativity as it goes through a strategic transformation.
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Ulta Beauty bets big on market fulfillment center model
As part of its supply chain transformation, the beauty retailer is retrofitting some of its regional distribution centers with automation upgrades.
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Home Depot will leverage experience to tackle tariffs
The home improvement retailer plans to take a "differentiated" approach built on its previous efforts to navigate higher duties.
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REI changes policy to stop serial returners
The outdoor gear cooperative said other tactics to curb the misuse of its returns policy by a small number of members were ineffective.
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Column
The Weekly Closeout: Target extends store hours for the holidays, Nuuly launches ‘The Thrift Shop’
The mass merchant will be open from 7 a.m. to midnight from Nov. 30 to Dec. 23, while the subscription company debuted a perk for discounted styles.
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Qurate’s new strategy banks on streaming, social media platforms
The owner of QVC and HSN is rebranding to QVC Group as it aims for $1.5 billion in revenue from those channels within three years.
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Auction of struggling San Francisco Centre mall postponed
The property, previously anchored by a Nordstrom flagship that left last year and now more than $625 million in default, was set to be sold Thursday.
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How retailers are making it harder to shop, just in time for the holidays
Thwarting customers, in stores or online, isn’t any way to make a sale.
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Perigold plans more store openings in 2025
The retailer, which is part of Wayfair’s portfolio, will open a Houston location in the spring featuring furniture, decor, lighting, kitchen, bath and tile products.
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Ace Hardware revenue grows to record $2.3B in Q3
Operating expenses also rose nearly 13% in the quarter as the company invests in store openings, marketing and more ad spending.
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David’s Bridal turns brides into influencers through its loyalty program
The wedding retailer brings in customer feedback to design a loyalty program that doesn’t just build relationships with brides, but guests, too.
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Target debuts ‘weirdly hot’ Santa for second holiday advertising push
The retailer is running two distinct holiday campaigns for the first time to appeal to consumers who view the season as too transactional.
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Retailers confront trust issues as generative AI becomes commonplace
Generative AI can win over reluctant shoppers by offering personalization or help with finding deals, experts say.
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October retail hiring hit a low not seen since before the pandemic
Actual seasonal job gains may fall below 2023 numbers but slightly surpass 2022 numbers, analysis from Challenger, Gray & Christmas indicates.