Operations


  • A group of people in suits standing behind a sign that reads "Fighting retail crime." The U.S. Capitol is in the background.
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    Courtesy of the National Retail Federation
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    Organized retail crime bill passes House in bipartisan vote, heads to Senate

    Industry groups have lobbied Congress to pass this legislation for years. But the impact on retailers’ efforts to prevent inventory loss remains unclear.

    By May 13, 2026
  • Rent the Runway co-founder Jennifer Hyman steps down as CEO

    Longtime Nordstrom veteran Teri Bariquit, once the department store’s chief merchant, will take over as interim chief executive officer and president.

    By May 13, 2026
  • Workers walk through Amazon's robotics fulfillment center in Elkhart, Indiana. Explore the Trendline
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    Courtesy of Amazon
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    Trendline

    The state of retail operations

    Daily operations have changed tremendously over the past few years, as retailers re-examine topics including shrink and fulfillment. 

    By Retail Dive staff
  • A Walmart storefront showcases its refreshed brand identity, with a new typeface and the spark logo set apart as a standalone asset.
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    Permission granted by Walmart
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    Walmart to lay off or relocate 1,000 tech, product workers

    The retailer's latest restructure is part of a broader globalization effort, according to an internal memo Tuesday.

    By May 13, 2026
  • A person hands over a package labeled "Amazon Now."
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    Courtesy of Amazon
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    Amazon expanding 30-minute delivery service to more cities

    The offering, which leverages smaller fulfillment locations near customers, aims to reach tens of millions of people by the end of 2026.

    By Max Garland • May 12, 2026
  • Inside a furniture warehouse with a forklift picture in motion.
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    Permission granted by Bob's Discount Furniture
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    Bob’s Discount Furniture opens first combo store-distribution center

    The retailer is monitoring the concept and may replicate it in the future, Chief Operating Officer Ramesh Murthy said. 

    By Alejandra Carranza • May 12, 2026
  • An orange and white Ulta Beauty storefront with a tree in front
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    Dani James/Retail Dive
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    Ulta Beauty to offer products via Uber Eats

    The beauty retailer has previously partnered with Instacart and DoorDash as the fast delivery market grows.

    By Tatiana Walk-Morris • May 12, 2026
  • Heidi O'Neill sits on a bench in front of a pale wood wall.
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    Courtesy of Lululemon
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    Is Heidi O’Neill exactly what Lululemon needs?

    Negative opinions have proliferated since she was named to the top spot, but analysts say critiques are overblown.

    By May 12, 2026
  • A Carter's Babies and Kids storefront with a blue sky
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    The image by Mike Mozart is licensed under CC BY 2.0
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    Carter’s interim CEO: ‘We’re in line for our refund’

    Richard Westenberger said that the company has filed for around $130 million in refunds from the government due to IEEPA-related tariff charges.

    By May 11, 2026
  • Simon Property Group drops effort to evict Saks Global stores behind in rent

    The parties have settled a dispute that threatened to derail progress in Saks’ effort to exit bankruptcy court next month.

    By May 11, 2026
  • Bed Bath & Beyond Inc. subsidiary closing Tennessee office

    The Brand House Collective, formerly known as Kirkland’s Home, will close its Brentwood office —  impacting 88 employees.

    By May 11, 2026
  • Aerial shot of Mattel's headquarters in California.
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    The image by Jelson25 is licensed under CC BY-SA 3.0
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    Mattel shareholder pushes company to explore sale

    The investment management firm laid out scenerios where the toy company could be acquired by private equity, Hasbro or a media business. 

    By May 8, 2026
  • ThredUp cleanout bag.
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    Courtesy of ThredUp
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    Column

    The Weekly Closeout: ThredUp’s revenue jump and the interview that shook retail

    The resale platform also saw active buyers grow, while the only thing more surprising than GameStop’s bid on eBay may have been the events that followed.

    By Retail Dive Staff • May 8, 2026
  • A denim storefront for Lee and Wrangler jeans
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    Courtesy of Kontoor
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    Lee jeans up for sale in surprise Kontoor move

    The company also owns Wrangler, which it says will be a $5 billion brand, and last year bought Norwegian outdoor apparel maker Helly Hansen.

    By May 8, 2026
  • A Target storefront exterior
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    Dani James/Retail Dive
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    Target shuffles merchandising leadership with slate of new SVPs

    The mass retailer continues to revamp its leadership team as it works to regain product authority.

    By May 7, 2026
  • Ace Hardware's AI assistant on a smartphone.
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    Courtesy of Ace Hardware
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    Ace Hardware releases AI assistant for store staff

    Hey ARMA gives associates access to product knowledge, project advice and recommendations. 

    By Tatiana Walk-Morris • May 7, 2026
  • Walmart, Costco poised to win amid unfavorable retail environment

    Moody’s is maintaining a negative outlook for the industry in 2026 as high prices and dwindling consumer demand pressure retailers.

    By Lara Ewen • May 6, 2026
  • SEC Chair Paul Atkins wearing a "Make IPOs Great Again Hat" on the NYSE floor on Dec. 2, 2025
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    Spencer Platt via Getty Images
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    SEC unveils blueprint for ditching quarterly reporting

    The proposal is part of the “Make IPOs Great Again” push aimed at reducing the “rigidity” of rules governing public companies, SEC Chair Paul Atkins said Tuesday.

    By Maura Webber Sadovi • May 6, 2026
  • People walking past a store.
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    Daphne Howland/Retail Dive
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    REI reports flat sales, narrower losses as store workers call for a boycott

    The REI Union said a boycott of the retailer’s anniversary sale is the only way to be heard, as contract talks ended last week without an agreement.

    By May 5, 2026
  • A person window shops at store at a street corner. An orange corner is parked on the right, next to a stop sign.
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    Courtesy of Gap Inc.
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    Gap co-founder Doris Fisher dies at 94

    Fisher and her husband Donald founded the company in 1969. The first Gap store opened in San Francisco and only sold men’s jeans and music. 

    By May 5, 2026
  • Exterior of the new Victoria's Secret DC store
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    Dani James/Retail Dive
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    Victoria’s Secret & Co. faces off with activist investor, again

    BBRC wants shareholders to vote against reelecting two directors on the retailer’s board — a move that comes a few weeks before Victoria’s Secret’s poison pill expires.

    By May 5, 2026
  • A GameStop storefront
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    Daphne Howland/Retail Dive
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    GameStop’s $56B eBay bid aims to create collectibles powerhouse

    The gaming retailer submitted an unsolicited acquisition proposal for the online marketplace and suggested its store fleet could serve as eBay's fulfillment network.

    By May 4, 2026
  • People walking past a department store.
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    Daphne Howland/Retail Dive
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    Saks Global expects to exit bankruptcy in June with $1.2B in debt

    The luxury retail conglomerate said it would be profitable in three years and that, starting next fiscal year, revenue growth would average 7% annually.

    By May 4, 2026
  • Amazon driver delivery van
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    Provided by Amazon

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    Amazon opens logistics network to all businesses

    Amazon Supply Chain Services covers freight, distribution, fulfillment and parcel delivery, including for non-Amazon sellers, with Lands' End among its users.

    By Max Garland • May 4, 2026
  • People pass a Puma store on December 9, 2025 in London, Englan
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    Carl Court via Getty Images
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    Puma names new CFO, touts turnaround progress

    The activewear brand will lean on a Hugo Boss alum to help steer its ongoing turnaround efforts as it seeks to rightsize inventory and reduce costs.

    By Grace Noto • May 4, 2026
  • A large warehouse building with cars parked in front of it is shown.
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    Courtesy of Target
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    Target launches new kind of supply chain facility

    The Houston Receive Center gives the retailer more inventory-holding capacity before sending products to downstream locations.

    By Max Garland • May 4, 2026