E-Commerce


  • A person holding a Stanley Quencher tumbler.
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    Permission granted by Stanley
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    Stanley launches take-back program

    The brand, known for its tumblers, is furthering its “Built for Life” promise by offering a $5 discount code to customers who send back eligible products.

    By Howard Ruben • Sept. 30, 2025
  • Two screenshots of a mobile device purchasing a vase within the ChatGPT platform from Etsy
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    Retrieved from Etsy on September 30, 2025
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    ChatGPT lets shoppers buy products within the platform

    Launching first in partnership with Etsy and Shopify, the Instant Checkout functionality has the potential to rival Amazon and Google, one expert said.

    By Sept. 30, 2025
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • symbols of website accessibility
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    Permission granted by AudioEye
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    Sponsored by AudioEye

    Retail sites are riddled with accessibility issues. It could cost you this holiday season.

    Retailers risk lost holiday sales if accessibility issues block the path to purchase.

    By AudioEye • Sept. 29, 2025
  • The banner above an entrance to a RadioShack store.
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    "radioshack" by Ryan McKnight is licensed under CC BY 2.0
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    SEC says former RadioShack buyer ran a Ponzi scheme, unprofitable brands

    The federal regulator alleged that REV’s co-founders misled investors about the profitability of its retail portfolio, which also included Stein Mart and Dress Barn, and misappropriated investor funds. 

    By Sept. 26, 2025
  • A person takes a photo of an item of clothing.
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    Courtesy of Depop
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    Depop debuts Outfits feature for style inspiration

    The resale platform aims to make itself a daily destination with a shoppable, in-app collage tool. 

    By Tatiana Walk-Morris • Sept. 25, 2025
  • Screen with three models and a handbag.
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    Courtesy of Curated for You
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    Microsoft, Curated for You collaborate on AI-based fashion discovery

    Microsoft Copilot can now respond to conversational queries with context-aware, shoppable curations. Retailers like Rent the Runway and Steve Madden are already on board. 

    By Tatiana Walk-Morris • Sept. 25, 2025
  • Exterior of a brick building with the Etsy name on it.
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    Courtesy of Etsy
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    Etsy adds new AI-driven seller features

    The company is rolling out a suite of optional tools to help merchants update listings and communicate with buyers faster. 

    By Tatiana Walk-Morris • Sept. 25, 2025
  • People walking past a Sephora store.
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    Daphne Howland/Retail Dive
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    Sephora cozies up to beauty creators with new affiliate program

    My Sephora Storefront allows U.S. influencers to build shoppable digital storefronts and arrives as sales from affiliate marketing continue to grow.

    By Jessica Hammers • Sept. 24, 2025
  • A person walks down a brick city sidewalk.
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    Daphne Howland/Retail Dive
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    Warby Parker’s Neil Blumenthal on what’s next for the brand

    The co-founder and co-CEO discusses the brand’s store expansion, its partnership with Target and the decision to sunset an iconic aspect of its business.

    By Sept. 23, 2025
  • A woman browses an ecommerce site in front of a Christmas tree.
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    Getty Images
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    AI shopping tools are evolving, but are they ready for the holidays?

    Most consumers are open to generative AI-powered guidance, but only 3% will start their shopping journey with a ChatGPT-type search, according to Coveo.

    By Bryan Wassel • Sept. 22, 2025
  • Closeup of a storefront sign.
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    Daphne Howland/Retail Dive
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    How Target is rethinking search for generative AI

    While most shoppers are still using one or two keywords for a traditional online search, longer, more complex queries are on the rise.

    By Sept. 19, 2025
  • A close-up of a phone screen with suggestions from an AI assistant on inventory storage utilization.
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    Courtesy of Amazon
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    Amazon taps agentic AI to help sellers manage inventory, shipments

    An enhanced version of the e-commerce giant’s Seller Assistant tool can flag slow-moving products, product safety violations and compliance requirements.

    By Tatiana Walk-Morris • Sept. 18, 2025
  • Three teens standing on an outdoor track.
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    Courtesy of Authentic Brands Group
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    No US stores in Forever 21’s comeback plans

    The fast-fashion brand, whose U.S. operator went bankrupt this year, has inked three new partnerships for its e-commerce and wholesale businesses.

    By Sept. 18, 2025
  • Packages move down a conveyor belt at an Amazon same-day delivery facility in Orlando, Florida, on Dec. 2, 2024.
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    Miguel J. Rodriguez Carrillo via Getty Images
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    Amazon adds Walmart, Shopify, Shein to Multi-Channel Fulfillment coverage

    The announcement is one of several logistics and fulfillment upgrades for sellers the e-commerce giant revealed Thursday.

    By Kelly Stroh • Sept. 18, 2025
  • People pass by a Rent the Runway store.
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    Michael M. Santiago via Getty Images
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    Rent the Runway says its CX efforts are paying off. The financials aren’t as rosy.

    The clothing rental company saw active subscriber growth and improved NPS, but reported a net loss of $26.4 million and increased prices for subscriptions.

    By Kristen Doerer • Sept. 18, 2025
  • Pinterest where to buy links
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    Courtesy of Pinterest
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    Pinterest brings ‘where-to-buy’ links to image ads

    Available to U.S. advertisers in the coming weeks, the platform found the links drove higher user engagement compared to other campaigns.

    By Tatiana Walk-Morris • Sept. 17, 2025
  • Person holding an Amazon Prime box.
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    Courtesy of Amazon
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    Amazon’s Prime Big Deal Days event returns in October

    The sale, which marks the company’s kickoff to the holiday shopping season, is scheduled for Oct. 7 and Oct. 8. 

    By Sept. 16, 2025
  • Target storefront in Alexandria, Virginia
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    Dani James/Retail Dive
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    Target goes after fall shoppers with style Instagram relaunch

    The retailer will debut a fresh creative vision for @TargetStyle during New York Fashion Week and is rolling out a “Forever Fall” marketing campaign.

    By Sept. 12, 2025
  • The entrance to Foot Locker's store of the future
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    Bryan Wassel/Retail Dive
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    Column

    The Weekly Closeout: Walmart to launch in South Africa and Mary Dillon exits Foot Locker

    The big-box retailer will reveal opening dates in October, while the former CEO and other executives departed the sportswear company.

    By Retail Dive Staff • Sept. 12, 2025
  • A woman browses an ecommerce site in front of a Christmas tree.
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    Getty Images
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    Gen Z pullback could send holiday sales down 5%: PwC

    Older generations are cutting back a bit or even spending more, but these younger consumers’ budgets are down nearly a quarter, the firm found.

    By Sept. 11, 2025
  • An escalator in a shopping mall during the Christmas and holiday season.
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    Jon Cherry via Getty Images
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    Holiday sales could grow up to 3.4%: Deloitte

    The firm predicts that sales between November and January could reach $1.62 trillion, with e-commerce sales projected to grow up to 9%.

    By Howard Ruben • Sept. 10, 2025
  • A Walmart storefront showcases its refreshed brand identity, with a new typeface and the spark logo set apart as a standalone asset.
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    Permission granted by Walmart
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    Walmart deepens collectibles offering with live shopping series

    The weekly episodes, in partnership with TalkShopLive and WeTheHobby, will give viewers access to exclusive product drops, giveaways and content.

    By Tatiana Walk-Morris • Sept. 9, 2025
  • Etsy screenshots of its AI browseable tool
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    Courtesy of Etsy
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    Etsy expands CTO role as product chief exits

    Longtime Etsy executive Rafe Colburn has taken on duties from Nick Daniel, who was chief product officer until Friday.

    By Tatiana Walk-Morris • Sept. 9, 2025
  • A worker wearing a mask and gloves stands outside of an Amazon Prime van containing packages.
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    Getty Images
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    Amazon is cutting legacy users off from this free shipping perk

    Prime Invitee, which technically ended a decade ago, allowed users to share free shipping with people outside their household.

    By Sept. 5, 2025
  • Boxes of flowers are moved on a forklift.
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    Joe Raedle via Getty Images
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    Deep Dive

    De minimis’ end: How shippers are adapting for peak season and beyond

    Experts foresee hurdles in both pricing and logistics for importers that have relied on the duty exemption for sub-$800 goods.

    By Max Garland • Sept. 4, 2025