Dive Brief:
- Amazon has partnered with DHL and Audi to test a program that will deposit packages in the trunks of customers' cars.
- Amazon Prime customers who own Audis and live in Munich, Germany, will be able to try the service.
- DHL delivery agents will be issued one-time keyless codes to permit access customers’ trunks and drop off packages, Amazon says.
Dive Insight:
Amazon announced plans to test a program that will allow DHL delivery agents access to Amazon Prime customers’ car trunks—or at least those customers who own Audis in Munich. A single-use, keyless access code will grant access to the trunk, where DHL can leave packages.
Amazon indicated that it wants to expand trunk drop-off to Prime customers worldwide in the future. The option is useful when customers can’t be home for deliveries or have orders routed to their places of work; a similar offering tested by Volvo last year found that 92% of participants found “roam” delivery to car trunks more convenient.